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    <title>topic I have been downgraded even though I was charged, why? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-been-downgraded-even-though-I-was-charged-why/m-p/728923#M26714</link>
    <description>&lt;P&gt;I have been downgraded from Professional to Basic, although my PayPal account was charged by Dropbox for automatic renewal (Transaction ID: &lt;STRONG&gt;removed&lt;/STRONG&gt;). &amp;nbsp;Why?&lt;/P&gt;</description>
    <pubDate>Mon, 13 Nov 2023 09:44:21 GMT</pubDate>
    <dc:creator>rahaj</dc:creator>
    <dc:date>2023-11-13T09:44:21Z</dc:date>
    <item>
      <title>I have been downgraded even though I was charged, why?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-been-downgraded-even-though-I-was-charged-why/m-p/728923#M26714</link>
      <description>&lt;P&gt;I have been downgraded from Professional to Basic, although my PayPal account was charged by Dropbox for automatic renewal (Transaction ID: &lt;STRONG&gt;removed&lt;/STRONG&gt;). &amp;nbsp;Why?&lt;/P&gt;</description>
      <pubDate>Mon, 13 Nov 2023 09:44:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-been-downgraded-even-though-I-was-charged-why/m-p/728923#M26714</guid>
      <dc:creator>rahaj</dc:creator>
      <dc:date>2023-11-13T09:44:21Z</dc:date>
    </item>
    <item>
      <title>Re: I have been downgraded even though I was charged, why?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-been-downgraded-even-though-I-was-charged-why/m-p/729077#M26715</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1765747"&gt;@rahaj&lt;/a&gt;, thanks for posting here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using our &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;self-serve look-up tool&lt;/A&gt;, in order to locate where the charge is coming from?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That'll help us exclude the possibility of a second Dropbox account. Can you give it a go?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted, and we'll take it from there!&lt;/P&gt;</description>
      <pubDate>Mon, 13 Nov 2023 09:46:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-have-been-downgraded-even-though-I-was-charged-why/m-p/729077#M26715</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-11-13T09:46:50Z</dc:date>
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