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    <title>topic Issue updating my expired card so that I can renew my subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736366#M27553</link>
    <description>&lt;P&gt;Hello everybody,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have a problem with paying. My card has expired, and I am not able to upload there a new one..&amp;nbsp; Dropbox always writes me: there was a problem etc...&lt;/P&gt;
&lt;P&gt;Any idea, what could help?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you&lt;/P&gt;</description>
    <pubDate>Tue, 12 Dec 2023 08:54:20 GMT</pubDate>
    <dc:creator>Klara1</dc:creator>
    <dc:date>2023-12-12T08:54:20Z</dc:date>
    <item>
      <title>Issue updating my expired card so that I can renew my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736366#M27553</link>
      <description>&lt;P&gt;Hello everybody,&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have a problem with paying. My card has expired, and I am not able to upload there a new one..&amp;nbsp; Dropbox always writes me: there was a problem etc...&lt;/P&gt;
&lt;P&gt;Any idea, what could help?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you&lt;/P&gt;</description>
      <pubDate>Tue, 12 Dec 2023 08:54:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736366#M27553</guid>
      <dc:creator>Klara1</dc:creator>
      <dc:date>2023-12-12T08:54:20Z</dc:date>
    </item>
    <item>
      <title>Re: Issue updating my expired card so that I can renew my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736373#M27554</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1780478"&gt;@Klara1&lt;/a&gt;&lt;/SPAN&gt;, thanks for letting us know that you're having this issue.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is your account still on a paid plan, or has it been downgraded?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to &lt;A href="https://help.dropbox.com/billing/change-information" target="_blank"&gt;update your card&lt;/A&gt; through a different browser or a private browsing window, to see if that helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A screenshot of the error would also be really helpful, if you can send one.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to hide your personal info.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 12 Dec 2023 09:01:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736373#M27554</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-12-12T09:01:31Z</dc:date>
    </item>
    <item>
      <title>Re: Issue updating my expired card so that I can renew my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736478#M27564</link>
      <description>Hello Hannah, thanks for your answear&lt;BR /&gt;I tried different browser, also private browser and so two different cards..&lt;BR /&gt;Not able to add screenshots here, where can I send?&lt;BR /&gt;&lt;BR /&gt;I can also write it:&lt;BR /&gt;Dropbox says&lt;BR /&gt;Your credit card has expirer. To keep your subscription update your card&lt;BR /&gt;&lt;BR /&gt;And after addig the card it says&lt;BR /&gt;The payment has been refused contact your bank to enable the card for online use/ or enter the corect cars details again&lt;BR /&gt;&lt;BR /&gt;&lt;BR /&gt;Both of the cards normally works for web payments&lt;BR /&gt;&lt;BR /&gt;</description>
      <pubDate>Tue, 12 Dec 2023 14:18:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736478#M27564</guid>
      <dc:creator>Klara1</dc:creator>
      <dc:date>2023-12-12T14:18:56Z</dc:date>
    </item>
    <item>
      <title>Re: Issue updating my expired card so that I can renew my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736534#M27570</link>
      <description>&lt;P&gt;Thanks for the update, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1780478"&gt;@Klara1&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In that case, can we send you an email, so we can take a deeper look?&lt;/P&gt;</description>
      <pubDate>Tue, 12 Dec 2023 16:07:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Issue-updating-my-expired-card-so-that-I-can-renew-my/m-p/736534#M27570</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-12-12T16:07:06Z</dc:date>
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