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    <title>topic How/where do I access the ticket number from an email chat with Dropbox? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760734#M29697</link>
    <description>&lt;P&gt;How / where do I access a ticket number from an email chat with Dropbox?&amp;nbsp; Getting answers / invoices has been IMPOSSIBLE!!!!!&lt;/P&gt;</description>
    <pubDate>Fri, 29 Mar 2024 16:10:19 GMT</pubDate>
    <dc:creator>KRo24</dc:creator>
    <dc:date>2024-03-29T16:10:19Z</dc:date>
    <item>
      <title>How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760734#M29697</link>
      <description>&lt;P&gt;How / where do I access a ticket number from an email chat with Dropbox?&amp;nbsp; Getting answers / invoices has been IMPOSSIBLE!!!!!&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 16:10:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760734#M29697</guid>
      <dc:creator>KRo24</dc:creator>
      <dc:date>2024-03-29T16:10:19Z</dc:date>
    </item>
    <item>
      <title>Re: How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760749#M29698</link>
      <description>&lt;P&gt;Hi there, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1818216"&gt;@KRo24&lt;/a&gt;&lt;/SPAN&gt;, thanks for posting your question today.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you first reach out to our Support team, an automated email with the ticket number comes to your email's inbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you check both your inbox and your spam folder, in case it went there?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 16:14:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760749#M29698</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-03-29T16:14:19Z</dc:date>
    </item>
    <item>
      <title>Re: How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760750#M29699</link>
      <description>&lt;P&gt;You are emailed it after the chat finishes.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Or it&amp;nbsp;&lt;STRONG&gt;may&lt;/STRONG&gt; show at &lt;A href="http://www.dropbox.com/support" target="_blank"&gt;www.dropbox.com/support&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 16:14:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760750#M29699</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-03-29T16:14:39Z</dc:date>
    </item>
    <item>
      <title>Re: How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760771#M29703</link>
      <description>&lt;P&gt;Yep.&amp;nbsp; I have the email!&amp;nbsp; However, they are SUPPOSED to be sending me INVOICES!&amp;nbsp; Instead, I keep getting emails that says "there is an update on your support ticket." But....I can't seem to find the update AND no one has sent me invoices.&amp;nbsp; I NEED these for taxes and it is beyond frustrating that I can't get to them!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 18:39:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760771#M29703</guid>
      <dc:creator>KRo24</dc:creator>
      <dc:date>2024-03-29T18:39:28Z</dc:date>
    </item>
    <item>
      <title>Re: How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760785#M29706</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1818216"&gt;@KRo24&lt;/a&gt;&lt;/SPAN&gt;, you should receive emails from the support team with information, and not view it on the site.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have the ticket ID from when you contacted the team?&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 20:20:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760785#M29706</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2024-03-29T20:20:52Z</dc:date>
    </item>
    <item>
      <title>Re: How/where do I access the ticket number from an email chat with Dropbox?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760787#M29707</link>
      <description>&lt;P&gt;Have you replied back to the emails and asked whats happening?&lt;/P&gt;</description>
      <pubDate>Fri, 29 Mar 2024 20:36:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-where-do-I-access-the-ticket-number-from-an-email-chat-with/m-p/760787#M29707</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-03-29T20:36:36Z</dc:date>
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