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    <title>topic How do I cancel a charge for an old Hellosign account? in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-a-charge-for-an-old-Hellosign-account/m-p/769045#M30471</link>
    <description>&lt;P&gt;I had an OLD account under Hellosign, now Dropbox.&amp;nbsp; I am being billed $21.50 per month and we do not use this service. When I log into my Dropbox account, there are no charges.&amp;nbsp; Therefore, this charge is for an old Hellosign account.&amp;nbsp; I am unable to find a solution to this billing problem and I am unable to reach a live person at Dropbox.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 07 May 2024 19:54:27 GMT</pubDate>
    <dc:creator>snaimoli</dc:creator>
    <dc:date>2024-05-07T19:54:27Z</dc:date>
    <item>
      <title>How do I cancel a charge for an old Hellosign account?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-a-charge-for-an-old-Hellosign-account/m-p/769045#M30471</link>
      <description>&lt;P&gt;I had an OLD account under Hellosign, now Dropbox.&amp;nbsp; I am being billed $21.50 per month and we do not use this service. When I log into my Dropbox account, there are no charges.&amp;nbsp; Therefore, this charge is for an old Hellosign account.&amp;nbsp; I am unable to find a solution to this billing problem and I am unable to reach a live person at Dropbox.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 19:54:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-a-charge-for-an-old-Hellosign-account/m-p/769045#M30471</guid>
      <dc:creator>snaimoli</dc:creator>
      <dc:date>2024-05-07T19:54:27Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-a-charge-for-an-old-Hellosign-account/m-p/769058#M30473</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1834643"&gt;@snaimoli&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using &lt;A href="https://faq.hellosign.com/hc/en-us/requests/new" target="_blank"&gt;this form&lt;/A&gt; to reach out to our team for further assistance?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did and still have issues, please let us know and we'll send you an email from our end to have a further look internally.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 07 May 2024 19:53:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-do-I-cancel-a-charge-for-an-old-Hellosign-account/m-p/769058#M30473</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-05-07T19:53:53Z</dc:date>
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