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    <title>topic I was charged for two different subscriptions, despite being on the free plan. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-was-charged-for-two-different-subscriptions-despite-being-on/m-p/775886#M31075</link>
    <description>&lt;P&gt;Dropbox charged me for a yearly AND a monthly subscription at the same time, even though I do NOT even have a subscription to Dropbox! I was on the free plan, and I still am being charged. No one is helping me - I need refunds!!!! I don't even use Dropbox!!!&lt;/P&gt;</description>
    <pubDate>Fri, 07 Jun 2024 04:54:54 GMT</pubDate>
    <dc:creator>eem46787</dc:creator>
    <dc:date>2024-06-07T04:54:54Z</dc:date>
    <item>
      <title>I was charged for two different subscriptions, despite being on the free plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-was-charged-for-two-different-subscriptions-despite-being-on/m-p/775886#M31075</link>
      <description>&lt;P&gt;Dropbox charged me for a yearly AND a monthly subscription at the same time, even though I do NOT even have a subscription to Dropbox! I was on the free plan, and I still am being charged. No one is helping me - I need refunds!!!! I don't even use Dropbox!!!&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jun 2024 04:54:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-was-charged-for-two-different-subscriptions-despite-being-on/m-p/775886#M31075</guid>
      <dc:creator>eem46787</dc:creator>
      <dc:date>2024-06-07T04:54:54Z</dc:date>
    </item>
    <item>
      <title>Re: I was charged for two different subscriptions, despite being on the free plan.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-was-charged-for-two-different-subscriptions-despite-being-on/m-p/775895#M31076</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1845027"&gt;@eem46787&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried using our self served &lt;A href="https://www.dropbox.com/payments/find_receipt" target="_blank"&gt;look up tool&lt;/A&gt; to identify the email addresses that are associated with the charges you mentioned?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you did and still have questions or need further assistance, you can reach out to our support team directly through &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to use an incognito window without signing into any Dropbox account and fill in all the relevant information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you do this and end up with a ticket number, you can share it with us here so that we can look it up in our system too if needed.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 07 Jun 2024 05:53:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-was-charged-for-two-different-subscriptions-despite-being-on/m-p/775895#M31076</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2024-06-07T05:53:37Z</dc:date>
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