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    <title>topic Re: Requesting refund in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783393#M32035</link>
    <description>&lt;P&gt;I had to give the card details to take advantage of the “free trial."&lt;/P&gt;</description>
    <pubDate>Mon, 15 Jul 2024 21:28:46 GMT</pubDate>
    <dc:creator>Sheilaru</dc:creator>
    <dc:date>2024-07-15T21:28:46Z</dc:date>
    <item>
      <title>I'd like to request a refund.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783339#M32021</link>
      <description>&lt;P&gt;I transferred files to my husband (across the room) with the basic plan. He never opened them, so I tried again and was bumped up to Premium, charging my credit card $199.99. I do NOT recall requesting the upgrade.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When I saw the statement charge, I deleted all my files and canceled my subscription. Then I tried opening a new account to see if I could get into the system to ask for a refund.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;There is NO person to talk to. The hoops to get this resolved is beyond frustrating. And I am 80 years old, so don’t have the skills to work the system to solve the problem.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Lying awake worrying about this is unhealthy.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jul 2024 19:26:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783339#M32021</guid>
      <dc:creator>Sheilaru</dc:creator>
      <dc:date>2024-07-15T19:26:08Z</dc:date>
    </item>
    <item>
      <title>Re: Requesting refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783341#M32022</link>
      <description>&lt;P&gt;Dropbox cannot upgrade you unless you give it your card details. The Dropbox service is totally free&amp;nbsp;&lt;STRONG&gt;unless&lt;/STRONG&gt; you choose and elect to buy an upgrade.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you seen this page about refunds and how to contact Dropbox? You need to do that from the account you upgraded:&amp;nbsp;&lt;A href="https://help.dropbox.com/plans/refund" target="_blank"&gt;https://help.dropbox.com/plans/refund&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jul 2024 18:38:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783341#M32022</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2024-07-15T18:38:34Z</dc:date>
    </item>
    <item>
      <title>Re: Requesting refund</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783393#M32035</link>
      <description>&lt;P&gt;I had to give the card details to take advantage of the “free trial."&lt;/P&gt;</description>
      <pubDate>Mon, 15 Jul 2024 21:28:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-d-like-to-request-a-refund/m-p/783393#M32035</guid>
      <dc:creator>Sheilaru</dc:creator>
      <dc:date>2024-07-15T21:28:46Z</dc:date>
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