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    <title>topic Dropbox keeps spamming me about my storage space running out in Settings and Preferences</title>
    <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655728#M13472</link>
    <description>&lt;P&gt;Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm risking losing my files, and a dozen of variations of the same message.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've been using Dropbox since 2010 and I've got a basic free plan of 2 gigs, but I've increased my storage space by inviting friends and doing "challenges", so now I have around 16 gigs of space and 13.5 of them are used. That is not "critically low on space" by any means, but I keep receiving so many spam notifications that it's starting to look threatening.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Either Dropbox has a bug in calculation how much space I have occupied by comparing it to the basic plan instead of actual space, or it's doing it on purpose to force me to pay. Also I cannot contact live support since I have a free plan.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm thankful to Dropbox for the service it provides but I'm pretty sure this is not how a service should treat its long-term customers. If this is a bug then I sincerely hope that it will be fixed as soon as possible.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="firefox_tM0tnAnO7V.png" style="width: 432px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34870i7BC6DB0EFCBD9474/image-size/large?v=v2&amp;amp;px=999" role="button" title="firefox_tM0tnAnO7V.png" alt="firefox_tM0tnAnO7V.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dropbox_Y7IWxz12OF.png" style="width: 219px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34871iB702AEAB07D8D567/image-size/large?v=v2&amp;amp;px=999" role="button" title="Dropbox_Y7IWxz12OF.png" alt="Dropbox_Y7IWxz12OF.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Wed, 01 Feb 2023 23:55:21 GMT</pubDate>
    <dc:creator>BenJah</dc:creator>
    <dc:date>2023-02-01T23:55:21Z</dc:date>
    <item>
      <title>Dropbox keeps spamming me about my storage space running out</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655728#M13472</link>
      <description>&lt;P&gt;Dropbox keeps sending me emails and notifications about my storage space reaching its capacity, as if I've got 100 megabytes of it left or something. It says that if I won't buy another plan then I'm risking losing my files, and a dozen of variations of the same message.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've been using Dropbox since 2010 and I've got a basic free plan of 2 gigs, but I've increased my storage space by inviting friends and doing "challenges", so now I have around 16 gigs of space and 13.5 of them are used. That is not "critically low on space" by any means, but I keep receiving so many spam notifications that it's starting to look threatening.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Either Dropbox has a bug in calculation how much space I have occupied by comparing it to the basic plan instead of actual space, or it's doing it on purpose to force me to pay. Also I cannot contact live support since I have a free plan.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm thankful to Dropbox for the service it provides but I'm pretty sure this is not how a service should treat its long-term customers. If this is a bug then I sincerely hope that it will be fixed as soon as possible.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="firefox_tM0tnAnO7V.png" style="width: 432px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34870i7BC6DB0EFCBD9474/image-size/large?v=v2&amp;amp;px=999" role="button" title="firefox_tM0tnAnO7V.png" alt="firefox_tM0tnAnO7V.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Dropbox_Y7IWxz12OF.png" style="width: 219px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/34871iB702AEAB07D8D567/image-size/large?v=v2&amp;amp;px=999" role="button" title="Dropbox_Y7IWxz12OF.png" alt="Dropbox_Y7IWxz12OF.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 23:55:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655728#M13472</guid>
      <dc:creator>BenJah</dc:creator>
      <dc:date>2023-02-01T23:55:21Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox keeps spamming me about my storage space running out</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655846#M13473</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1614520"&gt;@BenJah&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Generally, these emails are sent out if a Dropbox account reaches a certain level of quota usage based on the total quota, just to keep users informed.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regarding the first image, are you seeing this on the site or the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 23:57:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655846#M13473</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-01T23:57:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox keeps spamming me about my storage space running out</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655965#M13476</link>
      <description>&lt;P&gt;Hi @Jay, thanks for the response!&lt;/P&gt;&lt;P&gt;Yes, I'm seeing this on the website.&lt;/P&gt;</description>
      <pubDate>Thu, 02 Feb 2023 11:05:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/655965#M13476</guid>
      <dc:creator>BenJah</dc:creator>
      <dc:date>2023-02-02T11:05:07Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox keeps spamming me about my storage space running out</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/656213#M13494</link>
      <description>&lt;P&gt;Thanks for the info, we appreciate this feedback on how to improve the info provided to our users.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We take all comments into consideration, and if you have any further suggestions, we'd be happy to hear them!&lt;/P&gt;</description>
      <pubDate>Thu, 02 Feb 2023 21:46:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/656213#M13494</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-02T21:46:34Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox keeps spamming me about my storage space running out</title>
      <link>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/768206#M18103</link>
      <description>&lt;P&gt;Yeah I'm really sick of those emails too. I really don't need to be reminded constantly that I only have about 20% left. I already removed loads of unnecessary stuff. What's in there needs to be in there and I'm not planning on adding anything else &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@44A578B8F41A694F0BC746F21EE561B3/emoticons/1f643.png" alt=":upside_down_face:" title=":upside_down_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Sat, 04 May 2024 12:23:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Settings-and-Preferences/Dropbox-keeps-spamming-me-about-my-storage-space-running-out/m-p/768206#M18103</guid>
      <dc:creator>Jetlag</dc:creator>
      <dc:date>2024-05-04T12:23:39Z</dc:date>
    </item>
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