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    <title>topic Trying to update my account email in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Trying-to-update-my-account-email/m-p/711299#M10779</link>
    <description>&lt;P&gt;Hi All,&lt;/P&gt;
&lt;P&gt;I am trying to update the personal email on my dropbox account to another email I hold.&amp;nbsp; When doing so it tells me that the email address is already in use.&amp;nbsp; I'm confident I never set it up with this one.&amp;nbsp; When I go through the process of saying I forgot password on the new email adress I don't receive a reset link to spam or anywhere which suggests it wasn't ever setup.&lt;/P&gt;
&lt;P&gt;Any ideas?&lt;/P&gt;</description>
    <pubDate>Mon, 04 Sep 2023 12:49:43 GMT</pubDate>
    <dc:creator>Adam325</dc:creator>
    <dc:date>2023-09-04T12:49:43Z</dc:date>
    <item>
      <title>Trying to update my account email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Trying-to-update-my-account-email/m-p/711299#M10779</link>
      <description>&lt;P&gt;Hi All,&lt;/P&gt;
&lt;P&gt;I am trying to update the personal email on my dropbox account to another email I hold.&amp;nbsp; When doing so it tells me that the email address is already in use.&amp;nbsp; I'm confident I never set it up with this one.&amp;nbsp; When I go through the process of saying I forgot password on the new email adress I don't receive a reset link to spam or anywhere which suggests it wasn't ever setup.&lt;/P&gt;
&lt;P&gt;Any ideas?&lt;/P&gt;</description>
      <pubDate>Mon, 04 Sep 2023 12:49:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Trying-to-update-my-account-email/m-p/711299#M10779</guid>
      <dc:creator>Adam325</dc:creator>
      <dc:date>2023-09-04T12:49:43Z</dc:date>
    </item>
    <item>
      <title>Re: Trying to update my account email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Trying-to-update-my-account-email/m-p/711332#M10785</link>
      <description>&lt;P&gt;Thanks for posting here, &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1742116" target="_blank"&gt;@Adam325&lt;/A&gt;!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you're still receiving this message on your end, it means that this email address is tied to a different Dropbox account, indeed.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please open an incognito window on your web browser/another browser on your computer, try to access &lt;A href="http://www.dropbox.com" target="_blank"&gt;www.dropbox.com&lt;/A&gt; with the new email address and reset your password from there? Do you receive something now perhaps to your inbox/spam folder?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, if you search for Dropbox emails, after logging in to that email address, do you see any results?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Let me know what you find.&lt;/P&gt;</description>
      <pubDate>Mon, 04 Sep 2023 12:50:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Trying-to-update-my-account-email/m-p/711332#M10785</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-09-04T12:50:20Z</dc:date>
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