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    <title>topic I can't access my paid Dropbox account, when logging in with my email address in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-paid-Dropbox-account-when-logging-in-with-my/m-p/761479#M14522</link>
    <description>&lt;P&gt;I have a paid account (yearly subscription) linked to one email address. When I try to log into the web interface of Dropbox, the account I access with this email address is empty and does not include my files. I do not seem to be able to find the other account linked to that email (which exists for sure as my bill for the subscription is with this email).&lt;/P&gt;
&lt;P&gt;I read the messages on the community board. It doesnt help.&lt;/P&gt;
&lt;P&gt;Can somebody help? I am changing laptop and need to be able to download my dropbox files on my new laptop.&lt;/P&gt;
&lt;P&gt;Thanks.&lt;/P&gt;</description>
    <pubDate>Wed, 03 Apr 2024 12:19:34 GMT</pubDate>
    <dc:creator>LACL</dc:creator>
    <dc:date>2024-04-03T12:19:34Z</dc:date>
    <item>
      <title>I can't access my paid Dropbox account, when logging in with my email address</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-paid-Dropbox-account-when-logging-in-with-my/m-p/761479#M14522</link>
      <description>&lt;P&gt;I have a paid account (yearly subscription) linked to one email address. When I try to log into the web interface of Dropbox, the account I access with this email address is empty and does not include my files. I do not seem to be able to find the other account linked to that email (which exists for sure as my bill for the subscription is with this email).&lt;/P&gt;
&lt;P&gt;I read the messages on the community board. It doesnt help.&lt;/P&gt;
&lt;P&gt;Can somebody help? I am changing laptop and need to be able to download my dropbox files on my new laptop.&lt;/P&gt;
&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 12:19:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-paid-Dropbox-account-when-logging-in-with-my/m-p/761479#M14522</guid>
      <dc:creator>LACL</dc:creator>
      <dc:date>2024-04-03T12:19:34Z</dc:date>
    </item>
    <item>
      <title>Re: Multiple accounts under same email</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-paid-Dropbox-account-when-logging-in-with-my/m-p/761485#M14523</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1820007"&gt;@LACL&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I do not seem to be able to find the other account linked to that email (which exists for sure as my bill for the subscription is with this email).&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;It's not possible to have multiple accounts on the same email address. Each account must have a unique email. Use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt; to identify the account you're being charged for.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Apr 2024 11:57:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/I-can-t-access-my-paid-Dropbox-account-when-logging-in-with-my/m-p/761485#M14523</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2024-04-03T11:57:23Z</dc:date>
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