<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Unable to delete my account - says user ID and password don't match in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-delete-my-account-says-user-ID-and-password-don-t/m-p/777888#M15718</link>
    <description>&lt;P&gt;I've been trying to delete my account.&amp;nbsp; I've never used this account since I first opened it a month or two ago.&amp;nbsp; &amp;nbsp;Today,&amp;nbsp; I followed the instructions, entered my password (it doesn't provide a place to enter my ID) but a message says that my User ID &amp;amp; password do not match.&amp;nbsp; &amp;nbsp;So I go into my account and change my user id AND my password.&amp;nbsp; &amp;nbsp;I'm thinking it's gonna work now, finally!&amp;nbsp; But I try it again and it still tells me my USER ID/Password doesn't match.&amp;nbsp; &amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Why does it tell me that when it doesn't even give me an option to enter a User ID?&amp;nbsp; I was using the same password I used when it set it up only a few months ago.&amp;nbsp; &amp;nbsp;Since I'm already logged in, I go into my account and change BOTH my User ID and my Password.&amp;nbsp; That should fix it, right?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;NOPE.&amp;nbsp; It still tells me the User ID and Password do not match.&amp;nbsp; I've been trying to get this account deleted for days.&amp;nbsp; When I communicated with Dropbox by email to ask them to delete it, they told me I have to delete it myself.&amp;nbsp; WTH??&amp;nbsp; &amp;nbsp;I've tried everything now.&amp;nbsp; Why can't I get this stupid account off of my Desktop PC?&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 17 Jun 2024 23:38:37 GMT</pubDate>
    <dc:creator>dnicke</dc:creator>
    <dc:date>2024-06-17T23:38:37Z</dc:date>
    <item>
      <title>Unable to delete my account - says user ID and password don't match</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-delete-my-account-says-user-ID-and-password-don-t/m-p/777888#M15718</link>
      <description>&lt;P&gt;I've been trying to delete my account.&amp;nbsp; I've never used this account since I first opened it a month or two ago.&amp;nbsp; &amp;nbsp;Today,&amp;nbsp; I followed the instructions, entered my password (it doesn't provide a place to enter my ID) but a message says that my User ID &amp;amp; password do not match.&amp;nbsp; &amp;nbsp;So I go into my account and change my user id AND my password.&amp;nbsp; &amp;nbsp;I'm thinking it's gonna work now, finally!&amp;nbsp; But I try it again and it still tells me my USER ID/Password doesn't match.&amp;nbsp; &amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Why does it tell me that when it doesn't even give me an option to enter a User ID?&amp;nbsp; I was using the same password I used when it set it up only a few months ago.&amp;nbsp; &amp;nbsp;Since I'm already logged in, I go into my account and change BOTH my User ID and my Password.&amp;nbsp; That should fix it, right?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;NOPE.&amp;nbsp; It still tells me the User ID and Password do not match.&amp;nbsp; I've been trying to get this account deleted for days.&amp;nbsp; When I communicated with Dropbox by email to ask them to delete it, they told me I have to delete it myself.&amp;nbsp; WTH??&amp;nbsp; &amp;nbsp;I've tried everything now.&amp;nbsp; Why can't I get this stupid account off of my Desktop PC?&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 23:38:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-delete-my-account-says-user-ID-and-password-don-t/m-p/777888#M15718</guid>
      <dc:creator>dnicke</dc:creator>
      <dc:date>2024-06-17T23:38:37Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to delete my account - says user ID and password don't match</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-delete-my-account-says-user-ID-and-password-don-t/m-p/777902#M15719</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1847945"&gt;@dnicke&lt;/a&gt;&lt;/SPAN&gt;, thanks for reaching out and sorry to see you're having trouble deleting your account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried logging in to your account from a different browser or a private browsing window, to see if that helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Mon, 17 Jun 2024 23:39:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Unable-to-delete-my-account-says-user-ID-and-password-don-t/m-p/777902#M15719</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2024-06-17T23:39:56Z</dc:date>
    </item>
  </channel>
</rss>

