<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic lost data MacOS Ventura in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661129#M7368</link>
    <description>&lt;P&gt;Should I download all my personal files or are they somewhere on my hard drive?&amp;nbsp; Am I now limited to just one account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Here is my saga ... At this point, I'm so confused it's hard to even know what to ask.&amp;nbsp; I've been using dropbox for years and years and years.&amp;nbsp; Yesterday I updated my MacOS to Ventura.&amp;nbsp; I have two dropbox accounts.&amp;nbsp; One for business and one for personal.&amp;nbsp; I don't know what they call them now; Teams?&amp;nbsp; I originally had all the data both offline and online.&amp;nbsp; Years ago dropbox changed it so I could only keep one account offline so I used the app for my business accounts, online only.&amp;nbsp; When I used the app today, it changed everything.&amp;nbsp; Now my business data is offline and online and renamed "dropbox" in the sidebar of Finder (and that's fine).&amp;nbsp; I can use the dropbox website to find my personal files but am not sure where they are offline.&amp;nbsp; I found them earlier and made an alias to put on my desktop but when I update those files, my offline files don't update so I don't think it's set up correctly.&amp;nbsp; When I go to users/Diana I don't see Library, but "info" on my alias shows it's there.&amp;nbsp; I used to be able to enter either account in the app but now it won't let me switch accounts.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 20 Feb 2023 08:11:15 GMT</pubDate>
    <dc:creator>nonesuch</dc:creator>
    <dc:date>2023-02-20T08:11:15Z</dc:date>
    <item>
      <title>lost data MacOS Ventura</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661129#M7368</link>
      <description>&lt;P&gt;Should I download all my personal files or are they somewhere on my hard drive?&amp;nbsp; Am I now limited to just one account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Here is my saga ... At this point, I'm so confused it's hard to even know what to ask.&amp;nbsp; I've been using dropbox for years and years and years.&amp;nbsp; Yesterday I updated my MacOS to Ventura.&amp;nbsp; I have two dropbox accounts.&amp;nbsp; One for business and one for personal.&amp;nbsp; I don't know what they call them now; Teams?&amp;nbsp; I originally had all the data both offline and online.&amp;nbsp; Years ago dropbox changed it so I could only keep one account offline so I used the app for my business accounts, online only.&amp;nbsp; When I used the app today, it changed everything.&amp;nbsp; Now my business data is offline and online and renamed "dropbox" in the sidebar of Finder (and that's fine).&amp;nbsp; I can use the dropbox website to find my personal files but am not sure where they are offline.&amp;nbsp; I found them earlier and made an alias to put on my desktop but when I update those files, my offline files don't update so I don't think it's set up correctly.&amp;nbsp; When I go to users/Diana I don't see Library, but "info" on my alias shows it's there.&amp;nbsp; I used to be able to enter either account in the app but now it won't let me switch accounts.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 20 Feb 2023 08:11:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661129#M7368</guid>
      <dc:creator>nonesuch</dc:creator>
      <dc:date>2023-02-20T08:11:15Z</dc:date>
    </item>
    <item>
      <title>Re: lost data MacOS Ventura</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661341#M7369</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1623298"&gt;@nonesuch&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like you might have connected your personal and work account using &lt;A href="https://help.dropbox.com/account-access/link-unlink-two-accounts" target="_blank"&gt;these steps&lt;/A&gt;. They would have had their own separate folders.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If that change to using one folder happens years ago, either the team was downgraded, or the team admin made another change in the settings to &lt;A href="https://help.dropbox.com/account-access/device-approvals" target="_blank"&gt;only allow one Dropbox account&lt;/A&gt; per computer.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;Regarding the Dropbox folder now, most likely the one signed in is syncing, and the other one isn't, so that other account isn't getting updated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you confirm for me &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;the plan types&lt;/A&gt; for both the Dropbox accounts you own? This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 20 Feb 2023 08:20:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661341#M7369</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-20T08:20:52Z</dc:date>
    </item>
    <item>
      <title>Re: lost data MacOS Ventura</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661594#M7376</link>
      <description>Hi Jay and thank you so much for responding. BTW I had reply using my phone because chrome my MacBook gives me the error “ request entity too large. The requested source/auth/dropboxsso does not allow request data with GET requests or the amount of data provided in the request exceeds the capacity limit.” So I tried safari and I get “ two-step verification text message couldn’t be sent &amp;lt;a href=/help/364…”&lt;BR /&gt;&lt;BR /&gt;Anyway both my accounts are basic. Since I posted, I reinstalled Dropbox app on the personal account and it is now working. I think I will just move the business accounts to iDrive and not worry about it anymore. Thank you so much for your help!</description>
      <pubDate>Mon, 20 Feb 2023 20:40:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/lost-data-MacOS-Ventura/m-p/661594#M7376</guid>
      <dc:creator>nonesuch</dc:creator>
      <dc:date>2023-02-20T20:40:34Z</dc:date>
    </item>
  </channel>
</rss>

