<?xml version="1.0" encoding="UTF-8"?>
<rss xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:taxo="http://purl.org/rss/1.0/modules/taxonomy/" version="2.0">
  <channel>
    <title>topic Can´t login, don´t receive Code and password reset mails in Security and Permissions</title>
    <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667444#M7694</link>
    <description>&lt;P&gt;When I try to login it says i get a Mail with a login code - i don´t receive these mails. If I try to reset the password i don´t receive the mails. I already added&amp;nbsp;&lt;SPAN&gt;no-reply@dropbox.com to my email contacts, it doesn´t help. What should I do?&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Mon, 13 Mar 2023 20:22:30 GMT</pubDate>
    <dc:creator>cosimosi</dc:creator>
    <dc:date>2023-03-13T20:22:30Z</dc:date>
    <item>
      <title>Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667444#M7694</link>
      <description>&lt;P&gt;When I try to login it says i get a Mail with a login code - i don´t receive these mails. If I try to reset the password i don´t receive the mails. I already added&amp;nbsp;&lt;SPAN&gt;no-reply@dropbox.com to my email contacts, it doesn´t help. What should I do?&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 13 Mar 2023 20:22:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667444#M7694</guid>
      <dc:creator>cosimosi</dc:creator>
      <dc:date>2023-03-13T20:22:30Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667599#M7756</link>
      <description>&lt;P&gt;Thanks for posting on our forum, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1638101"&gt;@cosimosi&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to clarify, have you also checked your spam folder and there’s no sign of the code/password reset email there either?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Mon, 13 Mar 2023 20:19:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667599#M7756</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-03-13T20:19:59Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667714#M7764</link>
      <description>&lt;P&gt;Yep, no Mails in my Spam Folder, not the one for the code, not the one for the password reset... the account name &amp;amp; mail address is [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;](I had to create this one to post in the community forum)&lt;/P&gt;</description>
      <pubDate>Tue, 14 Mar 2023 09:20:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667714#M7764</guid>
      <dc:creator>cosimosi</dc:creator>
      <dc:date>2023-03-14T09:20:41Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667735#M7767</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1638101"&gt;@cosimosi&lt;/a&gt;, can I send you an email, in order for us to have a closer look into this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 14 Mar 2023 09:21:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667735#M7767</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-14T09:21:33Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667821#M7776</link>
      <description>&lt;P&gt;yes please, thank you. You can write me to [&lt;I&gt;removed per &lt;/I&gt;&lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;&lt;I&gt;Community Guidelines&lt;/I&gt;&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Tue, 14 Mar 2023 16:16:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667821#M7776</guid>
      <dc:creator>cosimosi</dc:creator>
      <dc:date>2023-03-14T16:16:31Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667879#M7778</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1638101"&gt;@cosimosi&lt;/a&gt;, I just logged a ticket for you.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please reply back to me, when you get the chance, and we’ll have a look.&lt;/P&gt;</description>
      <pubDate>Tue, 14 Mar 2023 16:22:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/667879#M7778</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-03-14T16:22:12Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672869#M8072</link>
      <description>&lt;P&gt;I am having this same issue and its extremely frustrating. Dropbox locked the account and will not synch files until it is updated. I have whitelisted dropbox in Microsoft 365 and the emails are not going to junk mail. If someone can help I would appreciate it. Unfortunately I have the Business plan with support but I have to be able to login to use it.&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 13:18:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672869#M8072</guid>
      <dc:creator>mike226</dc:creator>
      <dc:date>2023-03-30T13:18:20Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672883#M8074</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1653557"&gt;@mike226&lt;/a&gt;&lt;/SPAN&gt;, let's jump right into this!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You mentioned that Dropbox locked the account, can you clarify the precise error -if any- you get when you try to access your account?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you tried to add the &lt;A href="mailto:no-reply@dropbox.com" target="_blank"&gt;no-reply@dropbox.com&lt;/A&gt; email address, to your email contacts, just to see if you'll then receive the email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 14:02:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672883#M8074</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-30T14:02:59Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672887#M8075</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;
&lt;P&gt;I did add the &lt;A href="mailto:no-reply@dropbox.com" target="_blank" rel="noopener"&gt;no-reply@dropbox.com&lt;/A&gt;&amp;nbsp;to my contacts&lt;/P&gt;
&lt;P&gt;Below is the email I recieved.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P data-unlink="true"&gt;Because there was an error with your billing information, your team's Dropbox Business account has been downgraded to locked state&amp;nbsp;.&lt;BR /&gt;&lt;BR /&gt;Your admin needs to add billing information so your team can keep using Dropbox. To resume syncing and keep using Dropbox Business, contact your admin&amp;nbsp;.&lt;BR /&gt;&lt;BR /&gt;You can also leave this team and convert your Dropbox back to an individual account.&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 14:11:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672887#M8075</guid>
      <dc:creator>mike226</dc:creator>
      <dc:date>2023-03-30T14:11:31Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672954#M8091</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1653557"&gt;@mike226&lt;/a&gt;, you being in a &lt;A href="https://help.dropbox.com/account-access/locked-state#:~:text=Your%20team%20can%20end%20up,folders%20in%20your%20Dropbox%20account." target="_blank"&gt;locked state&lt;/A&gt; Team wouldn't be related to your sign in issue you're facing, since you would still be able to access the account.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you the admin on your Dropbox account? In any case, can I send you an email, in order for us to have a closer look into this?&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 16:59:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672954#M8091</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-30T16:59:05Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672989#M8100</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;&lt;P&gt;I am the Team Admin. My email for the team account should be [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Tue, 11 Apr 2023 06:18:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/672989#M8100</guid>
      <dc:creator>mike226</dc:creator>
      <dc:date>2023-04-11T06:18:16Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/675798#M8288</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1653557"&gt;@mike226&lt;/a&gt;, I just sent you an email, at your Community-linked email address.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'll see you there!&lt;/P&gt;</description>
      <pubDate>Tue, 11 Apr 2023 07:57:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/675798#M8288</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-04-11T07:57:55Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/711746#M10822</link>
      <description>&lt;P&gt;I checked my spam and don´t get the mail, so I added the &lt;A href="mailto:no-reply@dorpbox.com" target="_blank"&gt;no-reply@dorpbox.com&lt;/A&gt;&amp;nbsp;to my white list too&amp;nbsp;but it doesn't reach me. My mail is [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Tue, 05 Sep 2023 23:17:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/711746#M10822</guid>
      <dc:creator>Luis09</dc:creator>
      <dc:date>2023-09-05T23:17:23Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/711752#M10823</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1742617"&gt;@Luis09&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt;, welcome to our Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you also check a few more things, and the steps provided by Samantha &lt;A href="https://www.dropboxforum.com/t5/Settings-and-Preferences/Not-receiving-the-6-digit-code-email/m-p/705144/highlight/true#M15511" target="_blank"&gt;here&lt;/A&gt;, to make sure we've checked everything?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Wed, 06 Sep 2023 00:18:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/711752#M10823</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-09-06T00:18:48Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/717953#M11399</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;&lt;P&gt;I hit exactly the same problem as discussed here.&lt;/P&gt;&lt;P&gt;I checked spam folders locally as well as on the mail server.&lt;/P&gt;&lt;P&gt;There is no email from dropbox although it should be dozens by now.&lt;/P&gt;&lt;P&gt;Thanks for help!&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 07:45:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/717953#M11399</guid>
      <dc:creator>gm40</dc:creator>
      <dc:date>2023-10-02T07:45:07Z</dc:date>
    </item>
    <item>
      <title>Re: Can´t login, don´t receive Code and password reset mails</title>
      <link>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/718116#M11408</link>
      <description>&lt;P&gt;Sorry for jumping in, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1751011"&gt;@gm40&lt;/a&gt;.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is no-reply@dropbox.com added to your email contacts, as well?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If yes, please open another browser on your computer, and log a ticket with our support team via this &lt;A href="http://dropbox.com/support/sign-in-issues" target="_blank"&gt;page&lt;/A&gt;. After that, send me your ticket number here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 02 Oct 2023 17:02:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Security-and-Permissions/Can-t-login-don-t-receive-Code-and-password-reset-mails/m-p/718116#M11408</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-10-02T17:02:30Z</dc:date>
    </item>
  </channel>
</rss>

