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    <title>topic New Files/Folder are not fetching(created after 9th of June) in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225213#M12205</link>
    <description>&lt;P&gt;Hello&lt;BR /&gt;Can anyone reply me asap. I am using dropbox api v2. It was working fine previously but after 9th of june any file/folder that I am creating/uploading on dropbox are not fetching by api.I am using listfolder and listfolder continue api calls. using property "include_media_info:true".&lt;BR /&gt;It's been two days no new files/folder are fetching.&lt;/P&gt;</description>
    <pubDate>Wed, 29 May 2019 09:21:44 GMT</pubDate>
    <dc:creator>Syed Saad A.</dc:creator>
    <dc:date>2019-05-29T09:21:44Z</dc:date>
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      <title>New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225213#M12205</link>
      <description>&lt;P&gt;Hello&lt;BR /&gt;Can anyone reply me asap. I am using dropbox api v2. It was working fine previously but after 9th of june any file/folder that I am creating/uploading on dropbox are not fetching by api.I am using listfolder and listfolder continue api calls. using property "include_media_info:true".&lt;BR /&gt;It's been two days no new files/folder are fetching.&lt;/P&gt;</description>
      <pubDate>Wed, 29 May 2019 09:21:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225213#M12205</guid>
      <dc:creator>Syed Saad A.</dc:creator>
      <dc:date>2019-05-29T09:21:44Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225216#M12206</link>
      <description>&lt;P&gt;More people are having this issue. You can find the main thread here:&lt;BR /&gt;&lt;A href="https://www.dropboxforum.com/t5/API-support/listFolder-with-includeMediaInfo-not-listing-all-available-files/m-p/224987" target="_blank"&gt;https://www.dropboxforum.com/t5/API-support/listFolder-with-includeMediaInfo-not-listing-all-available-files/m-p/224987&lt;/A&gt;&lt;BR /&gt;(and click on the &lt;STRONG&gt;Me too&lt;/STRONG&gt; button in that thread)&lt;BR /&gt;&lt;BR /&gt;I guess that your other topic is about the same issue as well?&lt;BR /&gt;&lt;A href="https://www.dropboxforum.com/t5/API-support/Dropbox-API-Explorer-list-folder-continue/m-p/225159" target="_blank"&gt;https://www.dropboxforum.com/t5/API-support/Dropbox-API-Explorer-list-folder-continue/m-p/225159&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Sun, 11 Jun 2017 11:46:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225216#M12206</guid>
      <dc:creator>De L.1</dc:creator>
      <dc:date>2017-06-11T11:46:03Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225247#M12209</link>
      <description>If you're seeing significant delays like this when using include_media_info=true, please open an API ticket with the affected user ID(s) so we can look into it:&lt;BR /&gt;&lt;BR /&gt;&lt;A href="https://www.dropbox.com/developers/contact" target="_blank"&gt;https://www.dropbox.com/developers/contact&lt;/A&gt;&lt;BR /&gt;&lt;BR /&gt;Thanks in advance!</description>
      <pubDate>Sun, 11 Jun 2017 14:51:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225247#M12209</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-11T14:51:28Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225253#M12212</link>
      <description>&lt;P&gt;Thank you. Yes, both are the same issue as I am tired of fetching new files from dropbox I have posted twice to get response asap. Still it's been two days I am unable to fetch new files/folder (Created after 9th of june 4pm). Do you have any idea what's the problem? are you facing same issue ?&lt;/P&gt;</description>
      <pubDate>Sun, 11 Jun 2017 15:50:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225253#M12212</guid>
      <dc:creator>Syed Saad A.</dc:creator>
      <dc:date>2017-06-11T15:50:34Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225256#M12214</link>
      <description>Hello &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/50413"&gt;@Greg&lt;/a&gt;,&lt;BR /&gt;Yes it has been two days not getting new files/folder from dropbox. I have sent message on mentioned link. Please look into this asap.</description>
      <pubDate>Sun, 11 Jun 2017 15:57:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225256#M12214</guid>
      <dc:creator>Syed Saad A.</dc:creator>
      <dc:date>2017-06-11T15:57:27Z</dc:date>
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    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225285#M12218</link>
      <description>Thanks! We're looking into it. I'll follow up here once I have an update for you.</description>
      <pubDate>Sun, 11 Jun 2017 23:31:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225285#M12218</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-11T23:31:43Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225292#M12219</link>
      <description>Thank &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/50413"&gt;@Greg&lt;/a&gt;. Can I get an estimate? as I am getting so many customer complaints about their files not showing up since friday. I have created 1 Test folder with 10kb image file which is also not syncing by using list_folder/continue api v2 call.</description>
      <pubDate>Mon, 12 Jun 2017 03:56:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225292#M12219</guid>
      <dc:creator>Syed Saad A.</dc:creator>
      <dc:date>2017-06-12T03:56:40Z</dc:date>
    </item>
    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225295#M12220</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/50413"&gt;@Greg&lt;/a&gt; Somehow I managed to get change set using list_folder api v2 call by setting property include_media_info=false. Can you please guide me what is the difference between include_media_info=true and include_media_info=false ?&lt;BR /&gt; As I believe include_media_info=true this return image/video properties like file size and others.</description>
      <pubDate>Mon, 12 Jun 2017 04:40:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225295#M12220</guid>
      <dc:creator>Syed Saad A.</dc:creator>
      <dc:date>2017-06-12T04:40:48Z</dc:date>
    </item>
    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225405#M12226</link>
      <description>&lt;P&gt;It looks like we should be able to get this fixed today. I'll follow up here once I have an update.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;For reference, it is expected that this issue occurs only when include_media_info=true. You can find more information on the include_media_info parameter in the documentation:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/developers/documentation/http/documentation#files-list_folder" target="_blank"&gt;https://www.dropbox.com/developers/documentation/http/documentation#files-list_folder&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Media information can include dimensions, location, and time_taken for photos, and dimensions, location, time_taken, and duration for videos. File size is not part of media information, and is included regardless of the include_media_info parameter.&lt;/P&gt;</description>
      <pubDate>Mon, 12 Jun 2017 17:22:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225405#M12226</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-12T17:22:13Z</dc:date>
    </item>
    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225485#M12245</link>
      <description>The team worked on a fix, but unfortunately it looks like it will take a little longer to get deployed than originally anticipated. The fix should be live tomorrow.</description>
      <pubDate>Mon, 12 Jun 2017 23:56:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225485#M12245</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-12T23:56:39Z</dc:date>
    </item>
    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225626#M12259</link>
      <description>This is fixed now. Calls to list_folder/continue will now return the latest entries. Please let us know if you're still seeing any issues.</description>
      <pubDate>Tue, 13 Jun 2017 23:54:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225626#M12259</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-13T23:54:33Z</dc:date>
    </item>
    <item>
      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225703#M12269</link>
      <description>&lt;P&gt;It doesn't seem to work in my Android app.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;if I upload a file with the Dropbox app and browse the folder with that file in my app, the new file does not appear in my app (while listed in the Dropbox app).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;browsing the folder this way (with include media info):&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;ListFolderResult result = _api.files().listFolderBuilder(dbPath)&lt;BR /&gt;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;.withIncludeMediaInfo(true)&lt;BR /&gt;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;&amp;nbsp;&amp;nbsp; &amp;nbsp;.start();&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jun 2017 13:24:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225703#M12269</guid>
      <dc:creator>bobbie424242</dc:creator>
      <dc:date>2017-06-14T13:24:39Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225748#M12274</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/417223"&gt;@bobbie424242&lt;/a&gt;&amp;nbsp;Your code only shows you using &lt;A href="https://dropbox.github.io/dropbox-sdk-java/api-docs/v3.0.x/com/dropbox/core/v2/files/DbxUserFilesRequests.html#listFolderBuilder-java.lang.String-" target="_self"&gt;listFolderBuilder&lt;/A&gt;, but you'll also need to use &lt;A href="https://dropbox.github.io/dropbox-sdk-java/api-docs/v3.0.x/com/dropbox/core/v2/files/DbxUserFilesRequests.html#listFolderContinue-java.lang.String-" target="_self"&gt;listFolderContinue&lt;/A&gt; to get all of the results. You can find more information in the documentation for &lt;A href="https://dropbox.github.io/dropbox-sdk-java/api-docs/v3.0.x/com/dropbox/core/v2/files/DbxUserFilesRequests.html#listFolder-java.lang.String-" target="_self"&gt;listFolder&lt;/A&gt;&amp;nbsp;or&lt;A href="https://dropbox.github.io/dropbox-sdk-java/api-docs/v3.0.x/com/dropbox/core/v2/files/DbxUserFilesRequests.html#listFolderBuilder-java.lang.String-" target="_self"&gt;listFolderBuilder&lt;/A&gt;.&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jun 2017 17:12:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225748#M12274</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-14T17:12:55Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225757#M12276</link>
      <description>&lt;P&gt;@Greg K.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It is using listForlderContinue in a loop until there are no more items, although I forgot to mention it.&lt;/P&gt;&lt;P&gt;This code was working perfectly fine until 9th June.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;So whatever fix was made on Dropbox end to fix this issue is not working, or not working everywhere (it still doesn't work at the time of this post, I checked again).&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jun 2017 17:28:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225757#M12276</guid>
      <dc:creator>bobbie424242</dc:creator>
      <dc:date>2017-06-14T17:28:11Z</dc:date>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225758#M12277</link>
      <description>&lt;P&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/417223"&gt;@bobbie424242&lt;/a&gt;&amp;nbsp;In that case please open an API ticket including the relevant code, output, and affected user IDs so we can look into it for you:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/developers/contact" target="_blank"&gt;https://www.dropbox.com/developers/contact&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jun 2017 17:29:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225758#M12277</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-06-14T17:29:36Z</dc:date>
    </item>
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      <title>Re: New Files/Folder are not fetching(created after 9th of June)</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225767#M12279</link>
      <description>&lt;P&gt;I just submitted an API ticket on this form, using the title of this thread and with more details (code and app affected).&lt;/P&gt;</description>
      <pubDate>Wed, 14 Jun 2017 17:45:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/New-Files-Folder-are-not-fetching-created-after-9th-of-June/m-p/225767#M12279</guid>
      <dc:creator>bobbie424242</dc:creator>
      <dc:date>2017-06-14T17:45:37Z</dc:date>
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