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    <title>topic Re: The app has reached its user limit in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263690#M15419</link>
    <description>&lt;P&gt;Thank you for the quick answer!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yes, the app is definitely in the production mode. This is the summary from the app console:&lt;/P&gt;
&lt;DIV class="app-list__details"&gt;
&lt;DIV class="app-list__label"&gt;Status: Production&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;DIV class="app-list__details"&gt;
&lt;DIV class="app-list__label"&gt;Permission type: App folder&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;And there are more than 200 users connected at the Analytics page. By myself I cannot reproduce the problem, but user sent me screenshot of the fail message.&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;I will follow your suggestion to open an API ticket, thank you.&lt;/DIV&gt;
&lt;/DIV&gt;</description>
    <pubDate>Tue, 06 Feb 2018 04:27:21 GMT</pubDate>
    <dc:creator>Mika700</dc:creator>
    <dc:date>2018-02-06T04:27:21Z</dc:date>
    <item>
      <title>The app has reached its user limit</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263542#M15399</link>
      <description>&lt;P&gt;I am&amp;nbsp;developer of an app that uses Dropbox API for storing backups. The app is in production mode and works fine.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;But one of the app users cannot link to Dropbox account with the fail message "The app has reached its user limit". User runs the app on Android 6.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What should I do to resolve the problem?&lt;/P&gt;</description>
      <pubDate>Wed, 29 May 2019 09:15:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263542#M15399</guid>
      <dc:creator>Mika700</dc:creator>
      <dc:date>2019-05-29T09:15:39Z</dc:date>
    </item>
    <item>
      <title>Re: The app has reached its user limit</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263609#M15411</link>
      <description>&lt;P&gt;The user limit doesn't apply to production apps, so it sounds like you may accidentally be using a different app key. Can you double check which one you're using against your app registrations on &lt;A href="https://www.dropbox.com/developers/apps" target="_self"&gt;the App Console&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need help tracking that down, or if you're definitely using your production app key, please &lt;A href="https://www.dropbox.com/developers/contact" target="_self"&gt;open an API ticket&lt;/A&gt; with the details.&lt;/P&gt;</description>
      <pubDate>Mon, 05 Feb 2018 16:33:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263609#M15411</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2018-02-05T16:33:55Z</dc:date>
    </item>
    <item>
      <title>Re: The app has reached its user limit</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263690#M15419</link>
      <description>&lt;P&gt;Thank you for the quick answer!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Yes, the app is definitely in the production mode. This is the summary from the app console:&lt;/P&gt;
&lt;DIV class="app-list__details"&gt;
&lt;DIV class="app-list__label"&gt;Status: Production&lt;/DIV&gt;
&lt;/DIV&gt;
&lt;DIV class="app-list__details"&gt;
&lt;DIV class="app-list__label"&gt;Permission type: App folder&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;And there are more than 200 users connected at the Analytics page. By myself I cannot reproduce the problem, but user sent me screenshot of the fail message.&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV class="app-list__label"&gt;I will follow your suggestion to open an API ticket, thank you.&lt;/DIV&gt;
&lt;/DIV&gt;</description>
      <pubDate>Tue, 06 Feb 2018 04:27:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/263690#M15419</guid>
      <dc:creator>Mika700</dc:creator>
      <dc:date>2018-02-06T04:27:21Z</dc:date>
    </item>
    <item>
      <title>Re: The app has reached its user limit</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/264206#M15469</link>
      <description>&lt;P&gt;My bad, wrong keys used for a special beta release of an app.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you for the support.&lt;/P&gt;</description>
      <pubDate>Fri, 09 Feb 2018 05:20:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/264206#M15469</guid>
      <dc:creator>Mika700</dc:creator>
      <dc:date>2018-02-09T05:20:58Z</dc:date>
    </item>
    <item>
      <title>Re: The app has reached its user limit</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/568039#M26612</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="KetanVariya_1-1641292865813.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/26863iE986104F92D30D1D/image-size/medium?v=v2&amp;amp;px=400" role="button" title="KetanVariya_1-1641292865813.png" alt="KetanVariya_1-1641292865813.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;click on enable additional users for test purpose&lt;/P&gt;&lt;P&gt;after you tested and work fine you can see apply for production button&lt;/P&gt;&lt;P&gt;make enable for development user and team&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 10:43:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/The-app-has-reached-its-user-limit/m-p/568039#M26612</guid>
      <dc:creator>Ketan Variya</dc:creator>
      <dc:date>2022-01-04T10:43:42Z</dc:date>
    </item>
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