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    <title>topic Re: Chooser 500 error when selecting many files in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/333629#M19492</link>
    <description>&lt;P&gt;Hi Greg,&lt;/P&gt;&lt;P&gt;I'm still getting the same problem. When selecting 3,000 files (every file is .txt file and have only 55 bytes), I'm getting the below error message.&lt;/P&gt;&lt;P&gt;Do you know when this will be&amp;nbsp;fixed? What is the maximum number of files allowed by the chooser? What is the maximum total size allowed by the chooser?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Error (500)&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropbox.com/help" target="_blank" rel="noopener"&gt;Help Center&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;and&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://forums.dropbox.com/" target="_blank" rel="noopener"&gt;forums&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;for help, or head back to&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropbox.com/home" target="_blank" rel="noopener"&gt;home&lt;/A&gt;&lt;SPAN&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Request URL:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;&lt;A href="https://www.dropbox.com/dropins/share" target="_blank" rel="noopener"&gt;https://www.dropbox.com/dropins/share&lt;/A&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Request Method:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;POST&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Status Code:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;500&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Remote Address:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;162.125.8.1:443&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Referrer Policy:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;origin-when-cross-origin&lt;/DIV&gt;&lt;/LI&gt;&lt;/OL&gt;</description>
    <pubDate>Wed, 13 Mar 2019 17:05:11 GMT</pubDate>
    <dc:creator>amanuelcomp</dc:creator>
    <dc:date>2019-03-13T17:05:11Z</dc:date>
    <item>
      <title>Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/299435#M18195</link>
      <description>&lt;P&gt;When using the Dropbox Chooser in our web page, it appears that when a user selects around 300 files or more, the Chooser window throws a 500 error.&amp;nbsp;&lt;/P&gt;&lt;P&gt;The javascript console in the Chooser window says "Failed to load resource: the server responded with a status of 500 ()".&lt;/P&gt;&lt;P&gt;Are there any settings that can be adjusted so this does not occur?&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 29 May 2019 09:10:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/299435#M18195</guid>
      <dc:creator>romp94</dc:creator>
      <dc:date>2019-05-29T09:10:09Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/299437#M18196</link>
      <description>&lt;P&gt;Thanks for the report! We'll look into it. I don't have a workaround to offer unfortunately though.&lt;/P&gt;</description>
      <pubDate>Wed, 26 Sep 2018 21:09:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/299437#M18196</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2018-09-26T21:09:04Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/300909#M18221</link>
      <description>&lt;P&gt;Thanks Greg. Were you able to reproduce the issue? This would be a big help for our app.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Oct 2018 14:22:19 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/300909#M18221</guid>
      <dc:creator>romp94</dc:creator>
      <dc:date>2018-10-03T14:22:19Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/300930#M18224</link>
      <description>&lt;P&gt;I have been able to reproduce the issue. This is open with engineering, but I don't have a timeline for a fix unfortunately.&lt;/P&gt;</description>
      <pubDate>Wed, 03 Oct 2018 15:28:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/300930#M18224</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2018-10-03T15:28:24Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/333629#M19492</link>
      <description>&lt;P&gt;Hi Greg,&lt;/P&gt;&lt;P&gt;I'm still getting the same problem. When selecting 3,000 files (every file is .txt file and have only 55 bytes), I'm getting the below error message.&lt;/P&gt;&lt;P&gt;Do you know when this will be&amp;nbsp;fixed? What is the maximum number of files allowed by the chooser? What is the maximum total size allowed by the chooser?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Error (500)&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Something went wrong. Don't worry, your files are still safe and the Dropboxers have been notified. Check out our&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropbox.com/help" target="_blank" rel="noopener"&gt;Help Center&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;and&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://forums.dropbox.com/" target="_blank" rel="noopener"&gt;forums&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;for help, or head back to&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropbox.com/home" target="_blank" rel="noopener"&gt;home&lt;/A&gt;&lt;SPAN&gt;.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;OL&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Request URL:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;&lt;A href="https://www.dropbox.com/dropins/share" target="_blank" rel="noopener"&gt;https://www.dropbox.com/dropins/share&lt;/A&gt;&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Request Method:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;POST&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Status Code:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;500&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Remote Address:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;162.125.8.1:443&lt;/DIV&gt;&lt;/LI&gt;&lt;LI&gt;&lt;DIV class="header-name"&gt;Referrer Policy:&lt;/DIV&gt;&lt;DIV class="header-value source-code"&gt;origin-when-cross-origin&lt;/DIV&gt;&lt;/LI&gt;&lt;/OL&gt;</description>
      <pubDate>Wed, 13 Mar 2019 17:05:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/333629#M19492</guid>
      <dc:creator>amanuelcomp</dc:creator>
      <dc:date>2019-03-13T17:05:11Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/333635#M19495</link>
      <description>&lt;P&gt;I don't have any news or a timeline for a fix to share for this unfortunately, nor do I have specific numbers to offer on what the maximum count/size is. Apologies I can't be of more help. I'll follow up here once I have any update for you.&lt;/P&gt;</description>
      <pubDate>Wed, 13 Mar 2019 17:27:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/333635#M19495</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-03-13T17:27:30Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/340361#M19725</link>
      <description>&lt;P&gt;Hi Greg,&lt;BR /&gt;&lt;SPAN&gt;Are there any updates for this error?&lt;BR /&gt;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2019 16:07:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/340361#M19725</guid>
      <dc:creator>Yefimov_R</dc:creator>
      <dc:date>2019-04-19T16:07:27Z</dc:date>
    </item>
    <item>
      <title>Re: Chooser 500 error when selecting many files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/340395#M19726</link>
      <description>&lt;P&gt;No, I'm afraid I don't have any change to report for this issue. Given that this only happens for large numbers of files, it looks like the team isn't planning on prioritizing work on this.&lt;/P&gt;
&lt;P&gt;If this is a common use case for your app, I recommend switching to using &lt;A href="https://www.dropbox.com/developers/documentation" target="_self"&gt;the Dropbox API&lt;/A&gt; instead of the Chooser as that will offer more control.&lt;/P&gt;</description>
      <pubDate>Fri, 19 Apr 2019 20:16:49 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Chooser-500-error-when-selecting-many-files/m-p/340395#M19726</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-04-19T20:16:49Z</dc:date>
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