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    <title>topic Re: Internal server error 500 when attempting to restore files in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342052#M19776</link>
    <description>&lt;P&gt;Correction:&amp;nbsp; If I specify myself in the 'Deleted By' folder, it DOES find the files.&amp;nbsp; I'm going to attempt to restore them via that method, but I would still like to know the reason for the 500 errors so I can avoid them in the future.&lt;/P&gt;&lt;P&gt;I love Dropbox's API, but I'd truly like it to be consistent and reliable.&lt;/P&gt;</description>
    <pubDate>Tue, 30 Apr 2019 14:16:30 GMT</pubDate>
    <dc:creator>A S.13</dc:creator>
    <dc:date>2019-04-30T14:16:30Z</dc:date>
    <item>
      <title>Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342043#M19773</link>
      <description>&lt;P&gt;I deleted a handful of files and am trying to restore them, but about 1/3 of them give an internal server error when attempting to do so.&amp;nbsp; Below is the request ID and below that is the code being used.&amp;nbsp; It's very simple code for this piece.&lt;/P&gt;&lt;P&gt;Found file to restore (212): /weber/cs 2350/www/p2/template/cover&lt;BR /&gt;Failure: InternalServerError('95487d3c9fdf5a83d000aac47a26b63a', 500, '')&lt;/P&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;print&lt;/SPAN&gt;&lt;SPAN&gt;(&lt;/SPAN&gt;&lt;SPAN&gt;'Found file to restore (&lt;/SPAN&gt;&lt;SPAN&gt;{}&lt;/SPAN&gt;&lt;SPAN&gt;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@B0F70D28791EB05FA3EA0C3BDDF08EE3/emoticons/1f61e.png" alt=":disappointed_face:" title=":disappointed_face:" /&gt; &lt;/SPAN&gt;&lt;SPAN&gt;{}&lt;/SPAN&gt;&lt;SPAN&gt;'&lt;/SPAN&gt;&lt;SPAN&gt;.format(restore_count, item.path_display))&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;try&lt;/SPAN&gt;&lt;SPAN&gt;:&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; self&lt;/SPAN&gt;&lt;SPAN&gt;.client.files_restore(item.path_display, revision)&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;except&lt;/SPAN&gt;&lt;SPAN&gt; dropbox.exceptions.InternalServerError &lt;/SPAN&gt;&lt;SPAN&gt;as&lt;/SPAN&gt;&lt;SPAN&gt; e:&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;&amp;nbsp; &amp;nbsp; print&lt;/SPAN&gt;&lt;SPAN&gt;(&lt;/SPAN&gt;&lt;SPAN&gt;'Failure: &lt;/SPAN&gt;&lt;SPAN&gt;{}&lt;/SPAN&gt;&lt;SPAN&gt;'&lt;/SPAN&gt;&lt;SPAN&gt;.format(e))&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 29 May 2019 09:06:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342043#M19773</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-05-29T09:06:45Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342047#M19774</link>
      <description>&lt;P&gt;Thanks for the report. We'll look into it.&lt;/P&gt;
&lt;P&gt;For reference, are you able to restore these same files (that give this 500 on the API) &lt;A href="https://help.dropbox.com/security/recover-deleted-files-folders" target="_self"&gt;via the web site&lt;/A&gt;? Note that you can only restore deleted files for a limited amount of time after deleting them. The length of time depends on what plan you have.&lt;/P&gt;</description>
      <pubDate>Tue, 30 Apr 2019 13:59:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342047#M19774</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-04-30T13:59:09Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342050#M19775</link>
      <description>&lt;P&gt;No, there are no files found at all in my /Weber directory.&lt;/P&gt;&lt;P&gt;&lt;IMG src="https://i.imgur.com/RYyJRK0.png" border="0" /&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Apr 2019 14:13:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342050#M19775</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-04-30T14:13:31Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342052#M19776</link>
      <description>&lt;P&gt;Correction:&amp;nbsp; If I specify myself in the 'Deleted By' folder, it DOES find the files.&amp;nbsp; I'm going to attempt to restore them via that method, but I would still like to know the reason for the 500 errors so I can avoid them in the future.&lt;/P&gt;&lt;P&gt;I love Dropbox's API, but I'd truly like it to be consistent and reliable.&lt;/P&gt;</description>
      <pubDate>Tue, 30 Apr 2019 14:16:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342052#M19776</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-04-30T14:16:30Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342058#M19777</link>
      <description>&lt;P&gt;Thank you for checking that!&lt;/P&gt;</description>
      <pubDate>Tue, 30 Apr 2019 15:03:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342058#M19777</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-04-30T15:03:08Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342086#M19779</link>
      <description>&lt;P&gt;Restoring via the web site has restored 26 GB worth of data, but I had about 3 times that much.&amp;nbsp; Still going to attempt to restore via the API&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Apr 2019 18:32:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/342086#M19779</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-04-30T18:32:38Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354656#M20256</link>
      <description>&lt;P&gt;The error handling on the API should be fixed now. This case should no longer return a 500 and will instead properly return a 409 for revisions that can't be restored.&lt;/P&gt;</description>
      <pubDate>Thu, 11 Jul 2019 19:32:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354656#M20256</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2019-07-11T19:32:48Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354668#M20258</link>
      <description>&lt;P&gt;You are an outstanding individual.&amp;nbsp; Thanks for the reply.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 11 Jul 2019 20:15:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354668#M20258</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-07-11T20:15:02Z</dc:date>
    </item>
    <item>
      <title>Re: Internal server error 500 when attempting to restore files</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354669#M20259</link>
      <description>&lt;P&gt;Also:&amp;nbsp; Holy moly necro thread!&lt;/P&gt;</description>
      <pubDate>Thu, 11 Jul 2019 20:15:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-server-error-500-when-attempting-to-restore-files/m-p/354669#M20259</guid>
      <dc:creator>A S.13</dc:creator>
      <dc:date>2019-07-11T20:15:32Z</dc:date>
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