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    <title>topic Suddenly seeing rate limit errors in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Suddenly-seeing-rate-limit-errors/m-p/404167#M22022</link>
    <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We have millions of files in a Dropbox for Business team folder.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We've build a filing system internally, which is more specialized to our use case than any general purpose storage solution like Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We also build a "sanitization tool", where our internal users can view files in Dropbox and select which to migrate to our own platform.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We've had this in test for about a month, and now all of a sudden we're starting to see rate limit errors when calling the Dropbox API download function.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Was something changed recently?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I tried setting up a new app in the App Console, and got the rate limit quite fast.&lt;/P&gt;</description>
    <pubDate>Wed, 25 Mar 2020 10:15:47 GMT</pubDate>
    <dc:creator>martinhoest</dc:creator>
    <dc:date>2020-03-25T10:15:47Z</dc:date>
    <item>
      <title>Suddenly seeing rate limit errors</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Suddenly-seeing-rate-limit-errors/m-p/404167#M22022</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We have millions of files in a Dropbox for Business team folder.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We've build a filing system internally, which is more specialized to our use case than any general purpose storage solution like Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We also build a "sanitization tool", where our internal users can view files in Dropbox and select which to migrate to our own platform.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We've had this in test for about a month, and now all of a sudden we're starting to see rate limit errors when calling the Dropbox API download function.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Was something changed recently?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I tried setting up a new app in the App Console, and got the rate limit quite fast.&lt;/P&gt;</description>
      <pubDate>Wed, 25 Mar 2020 10:15:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Suddenly-seeing-rate-limit-errors/m-p/404167#M22022</guid>
      <dc:creator>martinhoest</dc:creator>
      <dc:date>2020-03-25T10:15:47Z</dc:date>
    </item>
    <item>
      <title>Re: Suddenly seeing rate limit errors</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Suddenly-seeing-rate-limit-errors/m-p/404203#M22024</link>
      <description>&lt;P&gt;&lt;SPAN&gt;The Dropbox API does have a general rate limiting system, but I don't believe&amp;nbsp;anything has changed significantly recently.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Rate limiting can vary over time though, due to a variety of factors,&amp;nbsp;e.g., other user activity or server issues.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;In any case, note that not all 429s and 503s indicate explicit rate limiting, but in any case that you get a 429 or 503 the best practice is to retry the request, respecting the Retry-After header if given in the response, or using an exponential back-off, if not. You should also check the actual response body from the Dropbox API call for more information.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you'd like us to check on this for your app(s) or team specifically, though, please feel free to open an API ticket with some samples of the errors you're getting:&amp;nbsp;&lt;A href="https://www.dropbox.com/developers/contact" target="_blank"&gt;https://www.dropbox.com/developers/contact&lt;/A&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 25 Mar 2020 13:45:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Suddenly-seeing-rate-limit-errors/m-p/404203#M22024</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2020-03-25T13:45:41Z</dc:date>
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