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    <title>topic Re: Issue with overleaf app in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Issue-with-overleaf-app/m-p/493807#M24664</link>
    <description>&lt;P&gt;&lt;SPAN&gt;The&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;&lt;CODE&gt;not_allowed&lt;/CODE&gt;&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;error is returned if the user is not allowed to request a temporary link to the specified file. For example, this can occur if the file is restricted or if the user's links are banned.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;You might be seeing this error right now if your links are currently banned.&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://help.dropbox.com/files-folders/share/banned-links" rel="noreferrer" target="_blank"&gt;See here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;for more information.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Thu, 04 Feb 2021 21:39:16 GMT</pubDate>
    <dc:creator>tahsini</dc:creator>
    <dc:date>2021-02-04T21:39:16Z</dc:date>
    <item>
      <title>Issue with overleaf app</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Issue-with-overleaf-app/m-p/493645#M24662</link>
      <description>&lt;P&gt;Dear all,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;DIV&gt;I am facing issue with synching dropbox updates to overleaf (overleaf to dropbox works fine). I have tried connected overleaf to another account which i just created and it works fine. I contacted overleaf and obviously it is an issue on dropbox side as indicated by theri support team. The following is the API: files/get_temporary_link API is returning a not_allowed error to the Overleaf App e.g. at&amp;nbsp;2021-02-04T14:19:26.008Z for the path "main-arxiv copy.pdf". I have included all the information we have on this from our log below.&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;{&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;insertId:&amp;nbsp;"bm4al3ut3an1d2x8c"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;jsonPayload:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;err:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;error:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;error:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;.tag:&amp;nbsp;"not_allowed"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;error_summary:&amp;nbsp;"not_allowed/"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;response:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;size:&amp;nbsp;0&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;timeout:&amp;nbsp;0&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;status:&amp;nbsp;409&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;hostname:&amp;nbsp;"third-party-datastore-prod-7546d6b756-x2rtr"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;level:&amp;nbsp;50&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;msg:&amp;nbsp;"error getting file from dropbox"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;name:&amp;nbsp;"third-party-datastore"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;path:&amp;nbsp;"/main-arxiv copy.pdf"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;pid:&amp;nbsp;1&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;user_id:&amp;nbsp;"5b592b24853cb81b9c4fe64d"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;v:&amp;nbsp;0&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;labels:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;k8s-pod/app:&amp;nbsp;"third-party-datastore"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;k8s-pod/pod-template-hash:&amp;nbsp;"7546d6b756"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;logName:&amp;nbsp;"projects/mgcp-1117973-ol-prod/logs/stdout"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;receiveTimestamp:&amp;nbsp;"2021-02-04T14:19:27.536499740Z"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;resource:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;labels:&amp;nbsp;{&lt;/SPAN&gt;&lt;DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;cluster_name:&amp;nbsp;"ol-gke-02"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;container_name:&amp;nbsp;"third-party-datastore"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;location:&amp;nbsp;"us-east1"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;namespace_name:&amp;nbsp;"default"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;pod_name:&amp;nbsp;"third-party-datastore-prod-7546d6b756-x2rtr"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;project_id:&amp;nbsp;"mgcp-1117973-ol-prod"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;type:&amp;nbsp;"k8s_container"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;severity:&amp;nbsp;"INFO"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;timestamp:&amp;nbsp;"2021-02-04T14:19:26.008Z"&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;&lt;/DIV&gt;&lt;DIV&gt;&lt;SPAN&gt;}&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Thu, 04 Feb 2021 14:58:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Issue-with-overleaf-app/m-p/493645#M24662</guid>
      <dc:creator>ahmedcs982</dc:creator>
      <dc:date>2021-02-04T14:58:51Z</dc:date>
    </item>
    <item>
      <title>Re: Issue with overleaf app</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Issue-with-overleaf-app/m-p/493807#M24664</link>
      <description>&lt;P&gt;&lt;SPAN&gt;The&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;&lt;CODE&gt;not_allowed&lt;/CODE&gt;&lt;/STRONG&gt;&lt;SPAN&gt;&amp;nbsp;error is returned if the user is not allowed to request a temporary link to the specified file. For example, this can occur if the file is restricted or if the user's links are banned.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;You might be seeing this error right now if your links are currently banned.&lt;/SPAN&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://help.dropbox.com/files-folders/share/banned-links" rel="noreferrer" target="_blank"&gt;See here&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;for more information.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 04 Feb 2021 21:39:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Issue-with-overleaf-app/m-p/493807#M24664</guid>
      <dc:creator>tahsini</dc:creator>
      <dc:date>2021-02-04T21:39:16Z</dc:date>
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