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    <title>topic Re: 500 error Request url '/2/files/upload_session/append_v2' method 'POST' in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592740#M27571</link>
    <description>&lt;P&gt;Dropbox-Request-Id:&lt;/P&gt;&lt;LI-CODE lang="markup"&gt;[2022-04-22T04:47:53+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id '2a9d24e407454b2c80d3fd0202522614' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:47:53+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Try to upload 'site.com', attempt number 2 PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id 'b3ab423600f146f3af78778c72eb75e2' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00] ERROR Cannot backup 'site.com': exceeded retry limit PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Start backup 'site_com' database PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO On storage volume: '/' available 2076861 mb of free space PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO Try to upload 'site_com', attempt number 1 PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO 'site_com' was uploaded successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copy info was saved in database PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  WARN Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00] ERROR Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting remove old copies of 'Dropbox site.com' backup plan PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Old copies have been removed successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting check copies PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copies of 'Dropbox site.com' have been checked copies successfully PID=25296 PLAN_ID=3
[2022-04-22T04:58:32+03:00]  INFO Starting 'Local_site' backup plan PID=26192 PLAN_ID=5
[2022-04-22T04:58:32+03:00]  INFO Starting backup 'site.com' web site PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  WARN Disk quota is disabled PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO On storage volume: '/var/www/fastuser/data/backups' available 821744 mb of free space PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO Try to upload 'site.com', attempt number 1 PID=26192 PLAN_ID=5&lt;/LI-CODE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Fri, 22 Apr 2022 15:23:45 GMT</pubDate>
    <dc:creator>Broedx</dc:creator>
    <dc:date>2022-04-22T15:23:45Z</dc:date>
    <item>
      <title>500 error Request url '/2/files/upload_session/append_v2' method 'POST'</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592585#M27561</link>
      <description>&lt;P&gt;I bought a Dropbox 2 TB subscription to store backups of my site, but I get a 500 error when uploading backups to Dropbox storage. This happens when uploading a 22 GB site in a .gz archive&lt;/P&gt;
&lt;P&gt;Here are the problem logs. Can you help with this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;LI-CODE lang="markup"&gt;[2022-04-22T04:47:53+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id '*******' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:47:53+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Try to upload 'site.com', attempt number 2 PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id '*******' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00] ERROR Cannot backup 'site.com': exceeded retry limit PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Start backup 'site_com' database PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO On storage volume: '/' available 2076861 mb of free space PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO Try to upload 'site_com', attempt number 1 PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO 'site_com' was uploaded successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copy info was saved in database PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  WARN Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00] ERROR Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting remove old copies of 'Dropbox site.com' backup plan PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Old copies have been removed successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting check copies PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copies of 'Dropbox site.com' have been checked copies successfully PID=25296 PLAN_ID=3
[2022-04-22T04:58:32+03:00]  INFO Starting 'Local_site' backup plan PID=26192 PLAN_ID=5
[2022-04-22T04:58:32+03:00]  INFO Starting backup 'site.com' web site PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  WARN Disk quota is disabled PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO On storage volume: '/var/www/fastuser/data/backups' available 821744 mb of free space PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO Try to upload 'site.com', attempt number 1 PID=26192 PLAN_ID=5&lt;/LI-CODE&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 28 Apr 2022 06:17:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592585#M27561</guid>
      <dc:creator>Broedx</dc:creator>
      <dc:date>2022-04-28T06:17:05Z</dc:date>
    </item>
    <item>
      <title>Re: 500 error Request url '/2/files/upload_session/append_v2' method 'POST'</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592729#M27566</link>
      <description>&lt;P&gt;Thanks for the report. Can you share several X-Dropbox-Request-Id values for these failures? They're safe to share publicly, but you can &lt;A href="https://www.dropbox.com/developers/contact" target="_self"&gt;open an API ticket here&lt;/A&gt; if you'd prefer to share privately.&lt;/P&gt;</description>
      <pubDate>Fri, 22 Apr 2022 14:54:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592729#M27566</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-04-22T14:54:41Z</dc:date>
    </item>
    <item>
      <title>Re: 500 error Request url '/2/files/upload_session/append_v2' method 'POST'</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592740#M27571</link>
      <description>&lt;P&gt;Dropbox-Request-Id:&lt;/P&gt;&lt;LI-CODE lang="markup"&gt;[2022-04-22T04:47:53+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id '2a9d24e407454b2c80d3fd0202522614' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:47:53+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:48:03+03:00]  INFO Try to upload 'site.com', attempt number 2 PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00] ERROR 'site.com' upload have been ended with error, error1: 'Request url 'https://content.dropboxapi.com/2/files/upload_session/append_v2' method 'POST' failed, X-Dropbox-Request-Id 'b3ab423600f146f3af78778c72eb75e2' response code '500', error: ''' PID=25296 PLAN_ID=3
[2022-04-22T04:49:25+03:00]  INFO Sleep 10 second for reconnect PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Deletion of an incomplete copy '/Backups/site.com/2022.04.22_04-33-21_Dropbox site.com_88.99.***.***/site.com.tar.gz' PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Incomplete copy have been deleted successfully PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00] ERROR Cannot backup 'site.com': exceeded retry limit PID=25296 PLAN_ID=3
[2022-04-22T04:49:35+03:00]  INFO Start backup 'site_com' database PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO On storage volume: '/' available 2076861 mb of free space PID=25296 PLAN_ID=3
[2022-04-22T04:49:36+03:00]  INFO Try to upload 'site_com', attempt number 1 PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO 'site_com' was uploaded successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copy info was saved in database PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  WARN Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00] ERROR Plan 'Dropbox site.com' ended with errors: Cannot backup 'site.com': exceeded retry limit
  PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting remove old copies of 'Dropbox site.com' backup plan PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Old copies have been removed successfully PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Starting check copies PID=25296 PLAN_ID=3
[2022-04-22T04:51:00+03:00]  INFO Copies of 'Dropbox site.com' have been checked copies successfully PID=25296 PLAN_ID=3
[2022-04-22T04:58:32+03:00]  INFO Starting 'Local_site' backup plan PID=26192 PLAN_ID=5
[2022-04-22T04:58:32+03:00]  INFO Starting backup 'site.com' web site PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  WARN Disk quota is disabled PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO On storage volume: '/var/www/fastuser/data/backups' available 821744 mb of free space PID=26192 PLAN_ID=5
[2022-04-22T04:58:34+03:00]  INFO Try to upload 'site.com', attempt number 1 PID=26192 PLAN_ID=5&lt;/LI-CODE&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 22 Apr 2022 15:23:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592740#M27571</guid>
      <dc:creator>Broedx</dc:creator>
      <dc:date>2022-04-22T15:23:45Z</dc:date>
    </item>
    <item>
      <title>Re: 500 error Request url '/2/files/upload_session/append_v2' method 'POST'</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592753#M27573</link>
      <description>&lt;P&gt;Thanks for following up. Unfortunately in this particular case this doesn't appear to be sufficient for me to investigate. Can you please &lt;A href="https://www.dropbox.com/developers/contact" target="_self"&gt;open a ticket here&lt;/A&gt; from the affected account, and also let us know the relevant app name, so we can look into this internally? Thanks and apologies for the bother.&lt;/P&gt;</description>
      <pubDate>Fri, 22 Apr 2022 16:05:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592753#M27573</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-04-22T16:05:57Z</dc:date>
    </item>
    <item>
      <title>Re: 500 error Request url '/2/files/upload_session/append_v2' method 'POST'</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592777#M27577</link>
      <description>&lt;P&gt;I use FastPanel to host sites and create site backups. I created a help ticket, thanks.&lt;/P&gt;</description>
      <pubDate>Fri, 22 Apr 2022 18:17:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/500-error-Request-url-2-files-upload-session-append-v2-method/m-p/592777#M27577</guid>
      <dc:creator>Broedx</dc:creator>
      <dc:date>2022-04-22T18:17:06Z</dc:date>
    </item>
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