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    <title>topic Re: Internal sever error in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619982#M28557</link>
    <description>&lt;P&gt;Could you share the same sort of output showing a request ID for that one as well? Thanks in advance!&lt;/P&gt;</description>
    <pubDate>Fri, 02 Sep 2022 12:55:58 GMT</pubDate>
    <dc:creator>Greg-DB</dc:creator>
    <dc:date>2022-09-02T12:55:58Z</dc:date>
    <item>
      <title>Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619942#M28547</link>
      <description>&lt;P&gt;Hi, for the past few days I've been trying to call the&amp;nbsp;&lt;SPAN&gt;sharing_list_folders() and every time I run my script I get this error:&amp;nbsp; raise InternalServerError(request_id, res.status_code, res.text) dropbox.exceptions.InternalServerError: InternalServerError('3c12bb105da24fee92554229b050a6db', 500, ''). I'm not sure why that is, could it be that I'm overloading the API somehow?&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Thanks for your help!&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 09:10:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619942#M28547</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T09:10:29Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619979#M28554</link>
      <description>&lt;P&gt;It looks like this operation is failing on the server. We'll look into it and I'll follow up here once I have an update for you.&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 12:50:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619979#M28554</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-02T12:50:06Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619981#M28556</link>
      <description>&lt;P&gt;Thank you Greg! The same error also happened when I called the&amp;nbsp;&lt;SPAN&gt;sharing_list_shared_links&lt;/SPAN&gt;&lt;SPAN&gt;() endpoint.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 12:54:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619981#M28556</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T12:54:21Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619982#M28557</link>
      <description>&lt;P&gt;Could you share the same sort of output showing a request ID for that one as well? Thanks in advance!&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 12:55:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619982#M28557</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-02T12:55:58Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619984#M28558</link>
      <description>&lt;P&gt;This is the error I get:&amp;nbsp;&lt;/P&gt;&lt;P&gt;File XYZ, line 93, in &amp;lt;module&amp;gt;&lt;BR /&gt;main()&lt;BR /&gt;File XYZ, line 85, in main&lt;BR /&gt;y = dbx.sharing_get_shared_links()&lt;BR /&gt;File XYZ, line 4791, in sharing_get_shared_links&lt;BR /&gt;r = self.request(&lt;BR /&gt;File XYZ, line 326, in request&lt;BR /&gt;res = self.request_json_string_with_retry(host,&lt;/P&gt;&lt;P&gt;File "XYZ, line 476, in request_json_string_with_retry&lt;BR /&gt;return self.request_json_string(host,&lt;BR /&gt;File XYZ, line 596, in request_json_string&lt;BR /&gt;self.raise_dropbox_error_for_resp(r)&lt;BR /&gt;File XYZ, line 621, in raise_dropbox_error_for_resp&lt;BR /&gt;raise InternalServerError(request_id, res.status_code, res.text)&lt;BR /&gt;dropbox.exceptions.InternalServerError: InternalServerError('e0adf04c7162413bb9fc6a83c4c4cbc2', 500, '')&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:05:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619984#M28558</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T13:05:36Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619987#M28560</link>
      <description>&lt;P&gt;Thanks! I see this one is for sharing_get_shared_links though. Can you try sharing_list_shared_links and let me know if that fails or not?&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:03:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619987#M28560</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-02T13:03:58Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619990#M28561</link>
      <description>&lt;P&gt;Oh yes, my bad, let me try that one.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:07:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619990#M28561</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T13:07:23Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619991#M28562</link>
      <description>&lt;P&gt;No, that one didn't fail.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:08:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619991#M28562</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T13:08:06Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619992#M28563</link>
      <description>&lt;P&gt;Thanks for checking. Please do use sharing_list_shared_links instead. (The sharing_get_shared_links method is deprecated in favor of sharing_list_shared_links.)&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:08:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619992#M28563</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-02T13:08:59Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619993#M28564</link>
      <description>&lt;P&gt;Oh right, I see, that explains a lot!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Sep 2022 13:09:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/619993#M28564</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-02T13:09:33Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620379#M28587</link>
      <description>&lt;P&gt;Hi Greg, have there been any updates about this?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 05 Sep 2022 08:25:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620379#M28587</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-05T08:25:14Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620659#M28611</link>
      <description>&lt;P&gt;Hi, I'm also getting the same error with the&amp;nbsp;&lt;SPAN&gt;sharing_list_shared_links&lt;/SPAN&gt;&lt;SPAN&gt;() endpoint, which I didn't have a problem with before. The error is:&amp;nbsp;dropbox.exceptions.InternalServerError: InternalServerError('926e1a0a4d5945b79b89ee7c5b6882d1', 500, ''). Could you please look into it?&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 08:25:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620659#M28611</guid>
      <dc:creator>JuliaNowicka</dc:creator>
      <dc:date>2022-09-06T08:25:47Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620728#M28616</link>
      <description>&lt;P&gt;The issue for&amp;nbsp;sharing_list_folders is currently open with engineering, but I don't have an update on it yet.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've also opened the issue for sharing_list_shared_links and will follow up here with any updates on that as well.&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 13:18:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620728#M28616</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-06T13:18:40Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620839#M28645</link>
      <description>&lt;P&gt;For the &lt;A href="https://dropbox-sdk-python.readthedocs.io/en/latest/api/dropbox.html#dropbox.dropbox_client.Dropbox.sharing_list_folders" target="_blank"&gt;sharing_list_folders&lt;/A&gt; error, it looks like may be due to the account having a very large amount of shared folders. We're going to look into what we may be able to do about that, but as a potential workaround, please try calling with a lower 'limit' value (the default/maximum is 1000).&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 20:10:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620839#M28645</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-06T20:10:39Z</dc:date>
    </item>
    <item>
      <title>Re: Internal sever error</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620883#M28651</link>
      <description>&lt;P&gt;It looks like the sharing_list_shared_links error should have been a transient issue. Does that still occur for you if you retry that?&lt;/P&gt;</description>
      <pubDate>Wed, 07 Sep 2022 00:45:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Internal-sever-error/m-p/620883#M28651</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2022-09-07T00:45:00Z</dc:date>
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