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    <title>topic Re: team_log_get_events and errors encountered by users in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-and-errors-encountered-by-users/m-p/746771#M32814</link>
    <description>&lt;P&gt;No, unfortunately the Dropbox API doesn't offer a way to retrieve error logs or timing information like this, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If users are having trouble using shared links, I suggest &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;reaching out to user support&lt;/A&gt;.&lt;/P&gt;</description>
    <pubDate>Tue, 23 Jan 2024 15:21:02 GMT</pubDate>
    <dc:creator>Greg-DB</dc:creator>
    <dc:date>2024-01-23T15:21:02Z</dc:date>
    <item>
      <title>team_log_get_events and errors encountered by users</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-and-errors-encountered-by-users/m-p/746620#M32810</link>
      <description>&lt;P&gt;Hello,&lt;BR /&gt;In the dropbox api, we have a python script to report files have been downloaded from a public shared link. This is using the api team_log_get_events, and then iterating through the events and then the event assets. For example the approximate location of the user downloading a file is available in event.origin.geo_location.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However some users are having problems downloading files. So would like to see if there were any errors, or interrupted downloads via the dropbox api. Is that available anywhere?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, what would be nice to have, is an indication of how long the download actually took for the user. In order to identify or troubleshoot slow connections for users.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any help is appreciated. Thanks!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jan 2024 00:07:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-and-errors-encountered-by-users/m-p/746620#M32810</guid>
      <dc:creator>mike-asi</dc:creator>
      <dc:date>2024-01-23T00:07:16Z</dc:date>
    </item>
    <item>
      <title>Re: team_log_get_events and errors encountered by users</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-and-errors-encountered-by-users/m-p/746771#M32814</link>
      <description>&lt;P&gt;No, unfortunately the Dropbox API doesn't offer a way to retrieve error logs or timing information like this, but I'll pass this along as a feature request. I can't promise if or when that might be implemented though.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If users are having trouble using shared links, I suggest &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;reaching out to user support&lt;/A&gt;.&lt;/P&gt;</description>
      <pubDate>Tue, 23 Jan 2024 15:21:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/team-log-get-events-and-errors-encountered-by-users/m-p/746771#M32814</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2024-01-23T15:21:02Z</dc:date>
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