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    <title>topic Re: Error:Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_r in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/755366#M33079</link>
    <description>&lt;P&gt;Thank you for your response. I did archive and delete several templates leaving me with just the 5 I use, and yet still I am getting the "locked" error from above on the newer templates that I had created. Should I try and delete and recreate this template? Please advise.&lt;/P&gt;</description>
    <pubDate>Wed, 06 Mar 2024 15:58:59 GMT</pubDate>
    <dc:creator>kurkatteamtools</dc:creator>
    <dc:date>2024-03-06T15:58:59Z</dc:date>
    <item>
      <title>Error:Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_reque</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/754823#M33045</link>
      <description>&lt;DIV class=""&gt;&lt;SPAN&gt;Not able to use certain templates on salesforce.&lt;/SPAN&gt; &lt;SPAN&gt;Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_request/create_embedded_with_template&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 04 Mar 2024 17:21:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/754823#M33045</guid>
      <dc:creator>kurkatteamtools</dc:creator>
      <dc:date>2024-03-04T17:21:45Z</dc:date>
    </item>
    <item>
      <title>Re: Error:Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_r</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/754952#M33051</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810344"&gt;@kurkatteamtools&lt;/a&gt;,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A locked template indicates that you have exceeded your template limit on your account. This limit includes templates created in Salesforce and&lt;A href="https://sign.dropbox.com/" target="_blank" rel="noopener"&gt; the Dropbox Sign Website&lt;/A&gt;. Locked templates can only be used in test mode, which is the expected behavior.&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;
&lt;P&gt;If you would like to unlock your template for production use, you will need to increase your template limit by upgrading your Dropbox Sign plan or deleting some of your templates to stay below your template limit on your account. For further information, please review the following link:&lt;BR /&gt;&lt;BR /&gt;&lt;A href="https://faq.hellosign.com/hc/en-us/articles/217733497-How-do-I-use-Templates-when-testing-with-the-API" target="_blank" rel="noopener"&gt;https://faq.hellosign.com/hc/en-us/articles/217733497-How-do-I-use-Templates-when-testing-with-the-API&lt;/A&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 05 Mar 2024 01:24:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/754952#M33051</guid>
      <dc:creator>iNeil</dc:creator>
      <dc:date>2024-03-05T01:24:26Z</dc:date>
    </item>
    <item>
      <title>Re: Error:Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_r</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/755366#M33079</link>
      <description>&lt;P&gt;Thank you for your response. I did archive and delete several templates leaving me with just the 5 I use, and yet still I am getting the "locked" error from above on the newer templates that I had created. Should I try and delete and recreate this template? Please advise.&lt;/P&gt;</description>
      <pubDate>Wed, 06 Mar 2024 15:58:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/755366#M33079</guid>
      <dc:creator>kurkatteamtools</dc:creator>
      <dc:date>2024-03-06T15:58:59Z</dc:date>
    </item>
    <item>
      <title>Re: Error:Locked templates can only be used via the API when using test_mode=1 Endpoint: signature_r</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/755535#M33085</link>
      <description>&lt;P&gt;Hello&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1810344"&gt;@kurkatteamtools&lt;/a&gt;, &lt;BR /&gt;&lt;BR /&gt;Thanks for getting back to us with this information. W&lt;SPAN&gt;hen your&lt;STRONG&gt; template quota&lt;/STRONG&gt; opens up on your account, the templates will be automatically unlocked according to the date the templates were first created.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;That said, please &lt;A href="https://faq.hellosign.com/hc/en-us/requests/new" target="_blank"&gt;open a Dropbox Sign API ticket&lt;/A&gt; with the following details so we can check on this specifically for you:&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;the account email address related to your templates.&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN data-slate-fragment="JTVCJTdCJTIydHlwZSUyMiUzQSUyMnBhcmFncmFwaCUyMiUyQyUyMmNoaWxkcmVuJTIyJTNBJTVCJTdCJTIydGV4dCUyMiUzQSUyMi0lMjB0aGUlMjBmdWxsJTIwdGV4dCUyMG9mJTIwYW55JTIwZXJyb3IlMjBvciUyMHVuZXhwZWN0ZWQlMjBvdXRwdXQlMjIlN0QlNUQlN0QlNUQ="&gt;the full text of any error or unexpected output.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;the template_ids that are currently locked on your account.&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Thu, 07 Mar 2024 02:14:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/Error-Locked-templates-can-only-be-used-via-the-API-when-using/m-p/755535#M33085</guid>
      <dc:creator>iNeil</dc:creator>
      <dc:date>2024-03-07T02:14:55Z</dc:date>
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