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    <title>topic Re: PDF processing bug in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759284#M33184</link>
    <description>&lt;P&gt;&lt;SPAN&gt;Hello &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1815547"&gt;@skrul&lt;/a&gt;,&lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;Based on the information that you have provided, I was unable to replicate this issue. May I ask if you are still encountering the issue while editing and downloading new pdfs? If possible, could you attempt to download the affected PDF to cross-check if the issue still occurs?&lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;If you are still encountering the issue, please provide the response headers when you are executing the 2/files/download endpoint. Also, please let me know if the issue is occurring for all PDFs or only particular ones.&lt;/SPAN&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 22 Mar 2024 16:55:59 GMT</pubDate>
    <dc:creator>iNeil</dc:creator>
    <dc:date>2024-03-22T16:55:59Z</dc:date>
    <item>
      <title>PDF processing bug</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759087#M33171</link>
      <description>&lt;P&gt;Here is a possible issue I've noticed while experimenting with the dropbox API. The repro is something like:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;1. Find a PDF in your dropbox via the web UI&lt;/P&gt;&lt;P&gt;2. Ue the "Edit PDF" feature, make a change to the document (e.g. delete a page, rotate, etc), then choose Save -&amp;gt; Replace Original&lt;/P&gt;&lt;P&gt;3. Download the edited file using the dropbox API&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;The file that you download from the dropbox API is corrupted. For example, I have a file with ID "id:VNGR990xOeAAAAAAAAACSw" that originally had two pages and I deleted the first page. When viewing with MacOS Preview app, the API downloaded version still has two pages but the first page has corrupted text; the itext library I'm using to process it refuses to open it ("Error at file pointer 82,080").&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, if I download the file through the web UI the file is fine and looks right.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I've found in the past if I use the "Edit PDF" feature again and save the file again, it is sometimes fixed when I use the download API.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;cheers,&lt;/P&gt;&lt;P&gt;-steve&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 Mar 2024 20:20:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759087#M33171</guid>
      <dc:creator>skrul</dc:creator>
      <dc:date>2024-03-21T20:20:44Z</dc:date>
    </item>
    <item>
      <title>Re: PDF processing bug</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759284#M33184</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Hello &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1815547"&gt;@skrul&lt;/a&gt;,&lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;Based on the information that you have provided, I was unable to replicate this issue. May I ask if you are still encountering the issue while editing and downloading new pdfs? If possible, could you attempt to download the affected PDF to cross-check if the issue still occurs?&lt;BR /&gt;&lt;BR /&gt;&lt;/SPAN&gt;&lt;SPAN&gt;If you are still encountering the issue, please provide the response headers when you are executing the 2/files/download endpoint. Also, please let me know if the issue is occurring for all PDFs or only particular ones.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 22 Mar 2024 16:55:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759284#M33184</guid>
      <dc:creator>iNeil</dc:creator>
      <dc:date>2024-03-22T16:55:59Z</dc:date>
    </item>
    <item>
      <title>Re: PDF processing bug</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759312#M33187</link>
      <description>&lt;P&gt;Thanks iNeil, I'll try to gather more information if it happens again.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 22 Mar 2024 18:25:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/759312#M33187</guid>
      <dc:creator>skrul</dc:creator>
      <dc:date>2024-03-22T18:25:35Z</dc:date>
    </item>
    <item>
      <title>Re: PDF processing bug</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/763140#M33389</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1815547"&gt;@skrul&lt;/a&gt;, thank you for reporting this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm the engineering lead on the team which owns PDF editing. Please do let me know if you encounter this again. I've made a mental note of this issue, and I've subscribed to this thread so that I don't miss any future updates.&lt;/P&gt;</description>
      <pubDate>Wed, 10 Apr 2024 14:38:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/PDF-processing-bug/m-p/763140#M33389</guid>
      <dc:creator>DbxNate</dc:creator>
      <dc:date>2024-04-10T14:38:13Z</dc:date>
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