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    <title>topic Re: user_on_another_team but account doesn't exist in Dropbox API Support &amp; Feedback</title>
    <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205368#M9910</link>
    <description>&lt;P&gt;Hi Greg,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I've logged the request...if I can't monitor the email address which my account is signed up as, will I still be able to see replies to my ticket under my profile somewhere?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
    <pubDate>Sun, 05 Feb 2017 08:31:55 GMT</pubDate>
    <dc:creator>ow_idm_user</dc:creator>
    <dc:date>2017-02-05T08:31:55Z</dc:date>
    <item>
      <title>user_on_another_team but account doesn't exist</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205129#M9898</link>
      <description>&lt;P&gt;Hi All,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Hopefully a quick one.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Background: Doing user provisioning&amp;nbsp;testing on a trial team dropbox. It's expired, which I fear may be the problem here.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'm getting the above error 'user_on_another_team' back from the teams api (/2/team/members/add) when trying to add some test users. I'm sure my test users don't exist because I'm testing with fake names with some numbers.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Would the trial instance being in an 'expired' state cause the above message to return?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Worth mentioning:&lt;/P&gt;&lt;P&gt;I can list the current users fine, just can't seem to add.&lt;/P&gt;&lt;P&gt;I've tried with an access token taken from the console, and also used the&amp;nbsp;full authorization code flow to get the access token - same result.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Also, while I'm here, will an access token manually taken from the developer console work the same for the prupose of the teams API's (the user/group/role management stuff, basically)?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Any help appreciated.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 29 May 2019 09:26:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205129#M9898</guid>
      <dc:creator>ow_idm_user</dc:creator>
      <dc:date>2019-05-29T09:26:12Z</dc:date>
    </item>
    <item>
      <title>Re: user_on_another_team but account doesn't exist</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205235#M9904</link>
      <description>&lt;P&gt;Thanks for the post! I'm not sure off hand if an expired team should&amp;nbsp;cause that. Please open a ticket with the request and response so we can check on this for you:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;A href="https://www.dropbox.com/developers/contact" target="_blank"&gt;https://www.dropbox.com/developers/contact&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just make sure to redact the access token.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;An access token generated on the App Console will work the same as an access token retrieved using the normal OAuth app authorization flow. It will have access to the account/team to the extent allowed by the app's permission.&lt;/P&gt;</description>
      <pubDate>Fri, 03 Feb 2017 21:08:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205235#M9904</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-02-03T21:08:48Z</dc:date>
    </item>
    <item>
      <title>Re: user_on_another_team but account doesn't exist</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205368#M9910</link>
      <description>&lt;P&gt;Hi Greg,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I've logged the request...if I can't monitor the email address which my account is signed up as, will I still be able to see replies to my ticket under my profile somewhere?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Sun, 05 Feb 2017 08:31:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205368#M9910</guid>
      <dc:creator>ow_idm_user</dc:creator>
      <dc:date>2017-02-05T08:31:55Z</dc:date>
    </item>
    <item>
      <title>Re: user_on_another_team but account doesn't exist</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205431#M9914</link>
      <description>Thanks! No, please make sure you have access to the email account for the email address registered to your Dropbox account so you can receive replies to your ticket.</description>
      <pubDate>Mon, 06 Feb 2017 02:38:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205431#M9914</guid>
      <dc:creator>Greg-DB</dc:creator>
      <dc:date>2017-02-06T02:38:03Z</dc:date>
    </item>
    <item>
      <title>Re: user_on_another_team but account doesn't exist</title>
      <link>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205528#M9925</link>
      <description>Hi Greg,&lt;BR /&gt;&lt;BR /&gt;Thanks for the help - turns out it was to do with protected domain name I was using (or so I'm told). Changing the domain of my test user to another domain worked.&lt;BR /&gt;&lt;BR /&gt;Thanks!&lt;BR /&gt;&lt;BR /&gt;Glen.</description>
      <pubDate>Mon, 06 Feb 2017 21:40:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Dropbox-API-Support-Feedback/user-on-another-team-but-account-doesn-t-exist/m-p/205528#M9925</guid>
      <dc:creator>ow_idm_user</dc:creator>
      <dc:date>2017-02-06T21:40:15Z</dc:date>
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