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  <channel>
    <title>topic Re: Can't edit files in Delete, edit, and organize</title>
    <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/697092#M40418</link>
    <description>&lt;P&gt;Thanks for the update Trevor!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If anyone is experiencing this issue after updating your Dropbox app, please let us know here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Ben&lt;/P&gt;</description>
    <pubDate>Thu, 06 Jul 2023 18:04:09 GMT</pubDate>
    <dc:creator>BenDBX</dc:creator>
    <dc:date>2023-07-06T18:04:09Z</dc:date>
    <item>
      <title>Can't edit Microsoft files using the mobile app. I'm getting an error, that there was a bug.</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696035#M40252</link>
      <description>&lt;P&gt;Dropbox keeps crashing every time I try and edit a file - it won't open it and after a couple of attempts it says the app has closed because it has a bug&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jul 2023 11:11:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696035#M40252</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-04T11:11:14Z</dc:date>
    </item>
    <item>
      <title>I try to open an excel spreadsheet, and it tells me my app has a bug and I need to wait.</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/695847#M40327</link>
      <description>&lt;P&gt;I try to open an excel spreadsheet through Dropbox and it tells me my app has a bug and I need to wait for it to come out with an update. Anybody else experienced this? I Uninstalled and cleared data and cache with no luck.&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 11:39:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/695847#M40327</guid>
      <dc:creator>rrierson</dc:creator>
      <dc:date>2023-07-03T11:39:16Z</dc:date>
    </item>
    <item>
      <title>Re: Bug</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696036#M40328</link>
      <description>Yes! Having the exact same issue. Just posted here too because of it, so can't assist &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@2C5939B9DD5DC3FEB1358D8781052E91/emoticons/1f614.png" alt=":pensive_face:" title=":pensive_face:" /&gt;</description>
      <pubDate>Mon, 03 Jul 2023 05:59:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696036#M40328</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T05:59:34Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696045#M40255</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720982"&gt;@Missymoo&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;How are you editing your files, on your computer itself, via the website, or via the mobile app?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What type of file are you editing? Are you on a stable internet connection?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any other info or screenshots would be helpful!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 06:54:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696045#M40255</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-03T06:54:12Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696046#M40256</link>
      <description>Using the app on my phone. Won't work for any of my files - excel or Word. Same issue happening with my partner. Can however access and edit fine on the laptop.</description>
      <pubDate>Mon, 03 Jul 2023 07:01:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696046#M40256</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T07:01:41Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696048#M40257</link>
      <description>@jay I can't see how I can include a screenshot in this thread</description>
      <pubDate>Mon, 03 Jul 2023 07:03:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696048#M40257</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T07:03:13Z</dc:date>
    </item>
    <item>
      <title>Re: Bug</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696104#M40329</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1697411"&gt;@rrierson&lt;/a&gt;&lt;/SPAN&gt;&lt;/SPAN&gt; &amp;amp; &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720982"&gt;@Missymoo&lt;/a&gt;, I hope you're both doing well!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just wanted to check in with you, and ask if you're still experiencing the same issue. If so, which platform do you use when this happens?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you send me a screenshot of the exact error you received on your end?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 11:40:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696104#M40329</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-07-03T11:40:42Z</dc:date>
    </item>
    <item>
      <title>Re: Bug</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696107#M40330</link>
      <description>Hi Megan, Using the app on my phone. Won't work for any of my files - excel or Word. Same issue happening with my partner. Can however access and edit fine on the laptop. Replying via Web on my phone and can't see an option to include a pic / screenshot &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@6EFA4511C753684B4E41D0603805E51F/emoticons/1f914.png" alt=":thinking_face:" title=":thinking_face:" /&gt;</description>
      <pubDate>Mon, 03 Jul 2023 11:45:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696107#M40330</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T11:45:53Z</dc:date>
    </item>
    <item>
      <title>Re: Bug</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696111#M40331</link>
      <description>The exact message says:&lt;BR /&gt;&lt;BR /&gt;"Something went wrong with Dropbox&lt;BR /&gt;Dropbox closed because this app has a bug.&lt;BR /&gt;Try updating this app after ifs developer provides a fix for this error."</description>
      <pubDate>Mon, 03 Jul 2023 11:50:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696111#M40331</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T11:50:53Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696129#M40270</link>
      <description>&lt;P&gt;You can copy and paste the screenshot into the post, or click the camera icon in the format bar.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regarding the behavior, what version of the Dropbox mobile app and Word etc are you running?&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 12:38:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696129#M40270</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-07-03T12:38:07Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696140#M40273</link>
      <description>Copy and paste doesn't work and there is no camera icon 🤷🏼‍:female_sign:&lt;/img&gt;&lt;BR /&gt;It's the personal, Dropbox basic (haven't exceeded devices). App version 334.2.2. Phone runs MO 365 apps</description>
      <pubDate>Mon, 03 Jul 2023 12:58:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696140#M40273</guid>
      <dc:creator>Missymoo</dc:creator>
      <dc:date>2023-07-03T12:58:38Z</dc:date>
    </item>
    <item>
      <title>Editing error with a bug in dropbox</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696169#M40311</link>
      <description>&lt;P&gt;&lt;SPAN&gt;Using the app on my tablet Samsung. Won't work for any of my files - excel or word. Can however access and edit fine on the laptop.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 14:34:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696169#M40311</guid>
      <dc:creator>Bob131313</dc:creator>
      <dc:date>2023-07-03T14:34:57Z</dc:date>
    </item>
    <item>
      <title>Re: Editing error with a bug in dropbox</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696180#M40312</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1721086"&gt;@Bob131313&lt;/a&gt;&lt;/SPAN&gt;, &amp;nbsp;sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;Can you please let us know if you're getting a specific error when you try to edit your files on your tablet and also clarify the versions of the app(s) you're using and your device's OS version as well?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Any additional information or screenshots would be more than welcome!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 15:11:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696180#M40312</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-07-03T15:11:23Z</dc:date>
    </item>
    <item>
      <title>Re: I try to open an excel spreadsheet, and it tells me my app has a bug and I need to wait.</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696197#M40332</link>
      <description>&lt;P&gt;Me pasa lo mismo desde hace nos días. Y con el mismo mensaje al intentar abrir word o excel desde el móvil andorid&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 15:43:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696197#M40332</guid>
      <dc:creator>GINES DRAGON</dc:creator>
      <dc:date>2023-07-03T15:43:35Z</dc:date>
    </item>
    <item>
      <title>Re: Can't edit files</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696207#M40280</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1720982"&gt;@Missymoo&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in here, but have you tried another browser to see if you can find the button to upload the screenshot you mentioned?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If that doesn't work, you can try requesting the desktop version of the website and try again.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As for the issue at hand, have you tried reinstalling the apps at all since you first noticed this issue?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 16:16:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696207#M40280</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-07-03T16:16:03Z</dc:date>
    </item>
    <item>
      <title>Unable to open Microsoft files from Dropbox folder</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696211#M40314</link>
      <description>Hi there! I'm unable to open and view any of my Microsoft Word or Excel documents from my Dropbox folder. A receive an error message stating that the app has a bug ...</description>
      <pubDate>Mon, 03 Jul 2023 16:23:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696211#M40314</guid>
      <dc:creator>Al Fidaa</dc:creator>
      <dc:date>2023-07-03T16:23:13Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to open Microsoft files from Dropbox folder</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696225#M40315</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1434927"&gt;@Al Fidaa&lt;/a&gt;&lt;/SPAN&gt;, thanks for flagging this with us.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you send us a screenshot of the exact error you're getting and another one showing the app's status and version as shown in your &lt;A href="https://help.dropbox.com/installs/system-tray-menu-bar" target="_blank"&gt;system tray/menu bar&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Jul 2023 17:05:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696225#M40315</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-07-03T17:05:45Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to open Microsoft files from Dropbox folder</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696246#M40316</link>
      <description>Email sent, awaiting your response ...</description>
      <pubDate>Mon, 03 Jul 2023 18:39:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696246#M40316</guid>
      <dc:creator>Al Fidaa</dc:creator>
      <dc:date>2023-07-03T18:39:04Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to open Microsoft files from Dropbox folder</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696276#M40317</link>
      <description>Walter where are you? No response ... this is really poor service ...</description>
      <pubDate>Mon, 03 Jul 2023 20:46:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696276#M40317</guid>
      <dc:creator>Al Fidaa</dc:creator>
      <dc:date>2023-07-03T20:46:09Z</dc:date>
    </item>
    <item>
      <title>Re: Unable to open Microsoft files from Dropbox folder</title>
      <link>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696279#M40318</link>
      <description>The same problem was posted by another user some 2 hours ago together with the screenshot of the error message but still no solution offered from your side.</description>
      <pubDate>Mon, 03 Jul 2023 20:47:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Delete-edit-and-organize/Can-t-edit-Microsoft-files-using-the-mobile-app-I-m-getting-an/m-p/696279#M40318</guid>
      <dc:creator>Al Fidaa</dc:creator>
      <dc:date>2023-07-03T20:47:25Z</dc:date>
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