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    <title>topic Re: Dropbox sign inconsistency in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722790#M11058</link>
    <description>&lt;P&gt;Thanks for the suggestion. There is no change.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="junyu_0-1697710765006.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41451iEED7BED9E6E76878/image-size/medium?v=v2&amp;amp;px=400" role="button" title="junyu_0-1697710765006.png" alt="junyu_0-1697710765006.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 19 Oct 2023 10:20:30 GMT</pubDate>
    <dc:creator>jun yu</dc:creator>
    <dc:date>2023-10-19T10:20:30Z</dc:date>
    <item>
      <title>Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722717#M11051</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1-1.jpg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41446i146A09A0988C0EB3/image-size/large?v=v2&amp;amp;px=999" role="button" title="1-1.jpg" alt="1-1.jpg" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="2-2.jpg" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41448i93C0A5E68599EFD7/image-size/large?v=v2&amp;amp;px=999" role="button" title="2-2.jpg" alt="2-2.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Dropbox sign is showing inconsistency in the Signature folder and the designated returned signed document folder for same file.&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Pic1 is showing the document still in progress in the designated returned signed folder. The attachment is showing missing signature&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;Pic2 is showing the document has been completely siged. The attachment showing all sginatures completed.&amp;nbsp;&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;I have tested with&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;different browser&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;clear cach&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;refresh page&amp;nbsp;&lt;/LI&gt;&lt;LI&gt;use the safe mode&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;No of them able to get a different result.&amp;nbsp;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 00:39:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722717#M11051</guid>
      <dc:creator>jun yu</dc:creator>
      <dc:date>2023-10-19T00:39:00Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722723#M11052</link>
      <description>&lt;P&gt;Hi there &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756006"&gt;@jun yu&lt;/a&gt;&lt;/SPAN&gt;, thanks for flagging this with us.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you forward us the whole URLs you're navigating to when on the pages shown in your screenshots?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, are there any additional signers of the doc other than the ones shown in your 2nd screenshot?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know more and we'll take it from there.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 00:55:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722723#M11052</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-10-19T00:55:44Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722724#M11053</link>
      <description>&lt;P&gt;&lt;A href="https://www.dropbox.com/home/For%20signing%20by%20Dropbox%20sign/Signed" target="_blank"&gt;https://www.dropbox.com/home/For%20signing%20by%20Dropbox%20sign/Signed&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;A href="https://www.dropbox.com/signatures?_tk=web_left_nav_bar&amp;amp;role=personal&amp;amp;di=left_nav" target="_blank"&gt;https://www.dropbox.com/signatures?_tk=web_left_nav_bar&amp;amp;role=personal&amp;amp;di=left_nav&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;file name "&lt;SPAN&gt;Renew Consent form 417579 600-604 de l'Union-3"&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 00:58:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722724#M11053</guid>
      <dc:creator>jun yu</dc:creator>
      <dc:date>2023-10-19T00:58:17Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722786#M11057</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756006"&gt;@jun yu&lt;/a&gt;&lt;/SPAN&gt;, sorry to jump in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Sometimes it might take a few minutes for the changes to appear on both pages, are you seeing the same inconsistencies today as well?&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 10:07:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722786#M11057</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-10-19T10:07:25Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722790#M11058</link>
      <description>&lt;P&gt;Thanks for the suggestion. There is no change.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="junyu_0-1697710765006.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/41451iEED7BED9E6E76878/image-size/medium?v=v2&amp;amp;px=400" role="button" title="junyu_0-1697710765006.png" alt="junyu_0-1697710765006.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 10:20:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722790#M11058</guid>
      <dc:creator>jun yu</dc:creator>
      <dc:date>2023-10-19T10:20:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722905#M11069</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1756006"&gt;@jun yu&lt;/a&gt;! Hope it’s alright to jump in.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;At this point, I’d recommend reaching out to our support team directly, so that they can look into this for you.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You can create a ticket with them from this &lt;A href="https://faq.hellosign.com/hc/en-us/requests/new" target="_blank"&gt;page&lt;/A&gt;. After that, please send us your ticket number here.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks.&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 14:54:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722905#M11069</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-10-19T14:54:10Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox sign inconsistency</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722908#M11070</link>
      <description>&lt;P&gt;Thank you Nancy for the help!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 19 Oct 2023 15:00:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-sign-inconsistency/m-p/722908#M11070</guid>
      <dc:creator>jun yu</dc:creator>
      <dc:date>2023-10-19T15:00:31Z</dc:date>
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