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    <title>topic Dropbox Outlook Integration in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737375#M11550</link>
    <description>&lt;P&gt;Hello, I'm attempting to assist a user with an issue I've not seen before. She relies on the Dropbox Outlook Integration app (&lt;A href="https://appsource.microsoft.com/en-us/product/office/wa104381346?tab=overview" target="_blank" rel="noopener"&gt;Dropbox for Outlook (microsoft.com)&lt;/A&gt;) I cannot find any configuration options for it, I assume it needs to know which Dropbox account it needs to connect to, but cant find where this is set.&amp;nbsp; All I've been able to try is removing / re-adding the app.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When opening an email with an attachment and clicking on "Save attachments" it works and the Dropbox contents are displayed:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DropBox save attachments.png" style="width: 341px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42871iC7582202BA13CB81/image-size/large?v=v2&amp;amp;px=999" role="button" title="DropBox save attachments.png" alt="DropBox save attachments.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;(File names removed for privacy)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, when composing a new email and clicking "Share Files" the Dropbox pane is empty, nothing comes up:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DropBox share files.png" style="width: 427px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42872i2E1CA503F43B3432/image-size/large?v=v2&amp;amp;px=999" role="button" title="DropBox share files.png" alt="DropBox share files.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
    <pubDate>Fri, 15 Dec 2023 18:34:47 GMT</pubDate>
    <dc:creator>Kerber0s42</dc:creator>
    <dc:date>2023-12-15T18:34:47Z</dc:date>
    <item>
      <title>Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737375#M11550</link>
      <description>&lt;P&gt;Hello, I'm attempting to assist a user with an issue I've not seen before. She relies on the Dropbox Outlook Integration app (&lt;A href="https://appsource.microsoft.com/en-us/product/office/wa104381346?tab=overview" target="_blank" rel="noopener"&gt;Dropbox for Outlook (microsoft.com)&lt;/A&gt;) I cannot find any configuration options for it, I assume it needs to know which Dropbox account it needs to connect to, but cant find where this is set.&amp;nbsp; All I've been able to try is removing / re-adding the app.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;When opening an email with an attachment and clicking on "Save attachments" it works and the Dropbox contents are displayed:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DropBox save attachments.png" style="width: 341px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42871iC7582202BA13CB81/image-size/large?v=v2&amp;amp;px=999" role="button" title="DropBox save attachments.png" alt="DropBox save attachments.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;(File names removed for privacy)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;However, when composing a new email and clicking "Share Files" the Dropbox pane is empty, nothing comes up:&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="DropBox share files.png" style="width: 427px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/42872i2E1CA503F43B3432/image-size/large?v=v2&amp;amp;px=999" role="button" title="DropBox share files.png" alt="DropBox share files.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 18:34:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737375#M11550</guid>
      <dc:creator>Kerber0s42</dc:creator>
      <dc:date>2023-12-15T18:34:47Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737380#M11551</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1782175"&gt;@Kerber0s42&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Does the system meet the minimum requirements for the Outlook integration according to &lt;A href="https://help.dropbox.com/integrations/outlook-email" target="_blank"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 18:59:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737380#M11551</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-12-15T18:59:23Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737384#M11552</link>
      <description>&lt;P&gt;Hi Jay, Yes, they meet the minimum:&amp;nbsp;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Microsoft 365 Apps for enterprise - en-us:&amp;nbsp;16.0.16924.20180&lt;/LI&gt;&lt;LI&gt;Using Exchange Online&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Fri, 15 Dec 2023 19:12:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737384#M11552</guid>
      <dc:creator>Kerber0s42</dc:creator>
      <dc:date>2023-12-15T19:12:54Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737423#M11557</link>
      <description>&lt;P&gt;Are there any proxy, VPN, firewall, security software, or even ISP/router settings that could be restricting traffic to the following &lt;A href="https://help.dropbox.com/accounts-billing/security/official-domains" target="_blank"&gt;Dropbox domains&lt;/A&gt;?&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 21:43:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737423#M11557</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-12-15T21:43:04Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737435#M11559</link>
      <description>&lt;P&gt;No, there is nothing explicitly blocking dropbox domains in any of the security configurations. Access Dropbox via browser or app works fine, its just when attempting to attach from Dropbox within Outlook.&amp;nbsp; Note that saving attachments to Dropbox in Outlook does work.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 22:38:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737435#M11559</guid>
      <dc:creator>Kerber0s42</dc:creator>
      <dc:date>2023-12-15T22:38:16Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737446#M11560</link>
      <description>&lt;P&gt;Thanks for the info. I'd recommend the user contact &lt;A href="https://www.dropbox.com/support" target="_blank"&gt;support team&lt;/A&gt; directly in order to investigate this matter in more detail.&lt;/P&gt;</description>
      <pubDate>Fri, 15 Dec 2023 23:21:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737446#M11560</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-12-15T23:21:50Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737466#M11561</link>
      <description>&lt;P&gt;I'm from the MSP that supports the user and her company, she's not very technical so I'm acting on her behalf and have remote access to her computer. Hope can I get more support on this issue?&lt;/P&gt;</description>
      <pubDate>Sat, 16 Dec 2023 01:09:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737466#M11561</guid>
      <dc:creator>Kerber0s42</dc:creator>
      <dc:date>2023-12-16T01:09:59Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Outlook Integration</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737475#M11565</link>
      <description>&lt;P&gt;As this is related to their setup, they would need to contact support for any account-specific issues.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Aside from disconnecting and reconnecting the app, there isn't much further we can provide over the community.&lt;/P&gt;</description>
      <pubDate>Sat, 16 Dec 2023 02:00:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Outlook-Integration/m-p/737475#M11565</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-12-16T02:00:08Z</dc:date>
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