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  <channel>
    <title>topic Re: Dropbox add-in has vanished in Outlook 365 in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/354304#M3563</link>
    <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Thanks for keeping me in the loop and for letting me know exactly what did the trick for you. Awesome troubleshooting, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1181712"&gt;@outwardspiral&lt;/a&gt;!&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@88EA68687A32E94CAA74CC5EF63A398A/images/emoticons/1f60e.png" alt=":sunglasses:" title=":sunglasses:" /&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;If you have any other questions in the future, don’t hesitate to give us a shout and we’ll make sure to get back to you as soon as possible. In the meantime, have a wonderful day ahead!&lt;/SPAN&gt;&lt;/DIV&gt;</description>
    <pubDate>Wed, 10 Jul 2019 07:30:17 GMT</pubDate>
    <dc:creator>Lusil</dc:creator>
    <dc:date>2019-07-10T07:30:17Z</dc:date>
    <item>
      <title>Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353691#M3556</link>
      <description>&lt;P&gt;I have Microsoft Office 365 and the Dropbox desktop app installed.&lt;/P&gt;
&lt;P&gt;I used to have the Dropbox for Outlook add-in available in Outlook 365 even though &lt;A href="https://appsource.microsoft.com/en-us/product/office/WA104381346" target="_blank" rel="noopener"&gt;the Dropbox for Outlook appsource page&lt;/A&gt;&amp;nbsp;specifically lists&amp;nbsp;Outlook on the Web, Outlook 2013+, Outlook 2016+ and Outlook 2016 for Mac (not Outlook 365) as supported versions.&lt;/P&gt;
&lt;P&gt;I have no idea why it was working with my supposed unsupported version, but it was working until I decided to reset the ribbon layout in Outlook. After that, the Dropbox add-in disappeared from the ribbon and also vanished from the list of "all commands" in the "customise ribbon" options (it was there previousely).&lt;/P&gt;
&lt;P&gt;Does anyone know what the situation is with this add-in, or even better, how I can restore it to its previous working order?&lt;/P&gt;
&lt;P&gt;I've already tried uninstalling and reinstalling both Office 365 and Dropbox.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jul 2019 05:32:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353691#M3556</guid>
      <dc:creator>outwardspiral</dc:creator>
      <dc:date>2019-07-08T05:32:32Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353834#M3557</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Hey there &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1181712"&gt;@outwardspiral&lt;/a&gt;,&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Currently, as you mention as well, &lt;/SPAN&gt;&lt;SPAN class="attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;&lt;A class="attrlink" href="https://help.dropbox.com/installs-integrations/third-party/outlook-email" target="_blank" rel="noreferrer nofollow noopener" data-target-href="https://help.dropbox.com/installs-integrations/third-party/outlook-email"&gt;the Dropbox for Outlook add-in is compatible with&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;:&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;UL class="listtype-bullet listindent1 list-bullet1"&gt;
&lt;LI&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Outlook on web&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;outlook.com&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Outlook desktop application version 2013&lt;/SPAN&gt; &lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid h-lparen"&gt;(Windows&lt;/SPAN&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt; 10 and up) and 2016&lt;/SPAN&gt; &lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid h-lparen"&gt;(Windows&lt;/SPAN&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt; 10 and up and Mac)&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/UL&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Nonetheless, out of curiousity, could you please let me know if you’ve tried rebooting your computer? Maybe that will do the trick.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Let me know what you find!&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 08 Jul 2019 05:34:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353834#M3557</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2019-07-08T05:34:14Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353835#M3558</link>
      <description>&lt;P&gt;Rebooting doesn't fix it. Cheers.&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jul 2019 05:36:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353835#M3558</guid>
      <dc:creator>outwardspiral</dc:creator>
      <dc:date>2019-07-08T05:36:51Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353837#M3559</link>
      <description>&lt;P&gt;Woah... hang on!&lt;/P&gt;&lt;P&gt;I just went back to my outlook app right after replying about rebooting not helping, and I found the add-in has returned.&lt;/P&gt;&lt;P&gt;So now it's working again, contradictory to Outlook 365 being "not supported".&lt;/P&gt;&lt;P&gt;I'm definitely not going to reset the ribbon again, and hope that it just keeps working.&lt;/P&gt;&lt;P&gt;Cheers.&lt;/P&gt;&lt;P&gt;Gaz&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jul 2019 05:46:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353837#M3559</guid>
      <dc:creator>outwardspiral</dc:creator>
      <dc:date>2019-07-08T05:46:16Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353838#M3560</link>
      <description>&lt;P&gt;Noooo!&lt;/P&gt;&lt;P&gt;After relaunching Outlook, the add-in has vanished again!&lt;/P&gt;&lt;P&gt;Bummer.&lt;/P&gt;</description>
      <pubDate>Mon, 08 Jul 2019 05:54:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353838#M3560</guid>
      <dc:creator>outwardspiral</dc:creator>
      <dc:date>2019-07-08T05:54:12Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353883#M3561</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Thanks for keeping me in the loop, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1181712"&gt;@outwardspiral&lt;/a&gt;.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Since Dropbox doesn’t currently support Outlook 365 to be compatible, I’d recommend contacting them for more info on the matter.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;I understand that this isn’t the ideal reply you were expecting, but I do hope it helps to some extent.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;In any case, let me know what you find!&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 08 Jul 2019 10:35:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/353883#M3561</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2019-07-08T10:35:48Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/354278#M3562</link>
      <description>&lt;P&gt;I think I solved it.&lt;/P&gt;&lt;P&gt;I removed my Outlook email accounts from the Outlook app and Windows account settings.&lt;/P&gt;&lt;P&gt;I then added it back in Outlook, this time choosing Outlook.com as the account type (previousely I chose Exchange).&lt;/P&gt;&lt;P&gt;Now the Dropbox add-in is loading every time without fail. And as a bonus, the OneNote add-in is loading as well (I completely forgot I had it installed).&lt;/P&gt;</description>
      <pubDate>Wed, 10 Jul 2019 01:40:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/354278#M3562</guid>
      <dc:creator>outwardspiral</dc:creator>
      <dc:date>2019-07-10T01:40:58Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/354304#M3563</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;Thanks for keeping me in the loop and for letting me know exactly what did the trick for you. Awesome troubleshooting, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1181712"&gt;@outwardspiral&lt;/a&gt;!&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@88EA68687A32E94CAA74CC5EF63A398A/images/emoticons/1f60e.png" alt=":sunglasses:" title=":sunglasses:" /&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovvz69zj2z87zz74zxz85zbz74zrz71zz90zaqz86zdz77zz83z5z87zz79zz74z67xz83zsz77zid"&gt;If you have any other questions in the future, don’t hesitate to give us a shout and we’ll make sure to get back to you as soon as possible. In the meantime, have a wonderful day ahead!&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 10 Jul 2019 07:30:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/354304#M3563</guid>
      <dc:creator>Lusil</dc:creator>
      <dc:date>2019-07-10T07:30:17Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/392652#M3564</link>
      <description>&lt;P&gt;Any other options.&amp;nbsp; &amp;nbsp;Im not removing all my emails accounts and starting over.&amp;nbsp;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 27 Jan 2020 16:17:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/392652#M3564</guid>
      <dc:creator>Goopguy</dc:creator>
      <dc:date>2020-01-27T16:17:31Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox add-in has vanished in Outlook 365</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/393005#M3565</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1257095"&gt;@Goopguy&lt;/a&gt;, thanks for posting!&lt;/P&gt;
&lt;P&gt;Currently, the only way to make the Outlook add-in work is by following the previous steps from &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1181712"&gt;@outwardspiral&lt;/a&gt;&amp;nbsp;earlier.&lt;/P&gt;
&lt;P&gt;We do appreciate the feedback about the requirements for the add-in!&lt;/P&gt;</description>
      <pubDate>Tue, 28 Jan 2020 16:19:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-add-in-has-vanished-in-Outlook-365/m-p/393005#M3565</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2020-01-28T16:19:06Z</dc:date>
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