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  <channel>
    <title>topic Re: Can't login to Google from Dropbox (desktop) in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385774#M4112</link>
    <description>&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1244965"&gt;@desRC&lt;/a&gt;,&amp;nbsp;thanks for taking the time to fix this; let’s see what we can do here.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;I’m wondering if you’ve confirmed all the details listed by the OP on their first message. Are you seeing the same thing happening for all Word files or only some?&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;To use &lt;/SPAN&gt;&lt;SPAN class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;A class="attrlink" href="https://help.dropbox.com/installs-integrations/third-party/create-google-docs" target="_blank" rel="noreferrer nofollow noopener" data-target-href="https://help.dropbox.com/installs-integrations/third-party/create-google-docs"&gt;Dropbox for G Suite&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;, the email you use for your Google account must match the email you use for your Dropbox account, so it would be great if we started from there.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Give me a nudge when you’re ready to continue looking into that!&lt;/SPAN&gt;&lt;/DIV&gt;</description>
    <pubDate>Mon, 23 Dec 2019 17:10:17 GMT</pubDate>
    <dc:creator>Jane</dc:creator>
    <dc:date>2019-12-23T17:10:17Z</dc:date>
    <item>
      <title>Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385362#M4107</link>
      <description>&lt;P&gt;When I try to open a Word file housed on Dropbox using Google Docs, using the Open drop down menu at the upper right, I am directed to the Sign In To Continue screen for Google, but when I hit the Sign In button, the screen blips and kicks me back to the same screen. It won't allow sign in.&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;The Dropbox and Google accounts are linked in Dropbox.&lt;/LI&gt;
&lt;LI&gt;I am using the same email for both the Dropbox and Google accounts.&lt;/LI&gt;
&lt;LI&gt;This sign in issue happens both when I am logged into Google Docs when I try to open the document and when I am not signed in to Google.&lt;/LI&gt;
&lt;LI&gt;The document can be viewed successfully in Dropbox, but if I change the default editing apps setting for Word to Google Docs, the document cannot be viewed and I am redirected to the Sign In page.&lt;/LI&gt;
&lt;LI&gt;I am using a Windows machine, Firefox (71.0) as a browser.&lt;/LI&gt;
&lt;LI&gt;I've tried changing various cookie settings in Firefox, but that doesn't seem to help.&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Suggestions?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 13:31:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385362#M4107</guid>
      <dc:creator>JLowder</dc:creator>
      <dc:date>2022-07-26T13:31:50Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385370#M4108</link>
      <description>&lt;P&gt;Thanks for reporting this issue&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1244096"&gt;@JLowder&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please post a screenshot of the freezing screen, for me to understand exactly where the problem is.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let's troubleshoot some more on your browser.&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@80FAAD191AB7C3F6EA338CAB3148D496/images/emoticons/2699.png" alt=":gear:" title=":gear:" /&gt;&lt;/P&gt;
&lt;OL&gt;
&lt;LI&gt;Try following the same steps in an incognito window/private browsing mode. &lt;A href="https://support.mozilla.org/en-US/kb/private-browsing-browse-web-without-saving-info" target="_blank" rel="noopener"&gt;Firefox incognito.&lt;/A&gt; &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@88EA68687A32E94CAA74CC5EF63A398A/images/emoticons/1f60e.png" alt=":sunglasses:" title=":sunglasses:" /&gt;&amp;nbsp;&lt;/LI&gt;
&lt;LI&gt;&lt;A href="http://www.wikihow.com/Clear-Your-Browser's-Cache" target="_blank" rel="noopener"&gt;&lt;SPAN&gt;Clear your browser's cache.&amp;nbsp;&lt;/SPAN&gt;&lt;/A&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;Restore your browser to its default settings and disable any browser plugins.&lt;/SPAN&gt;&lt;/LI&gt;
&lt;LI&gt;&lt;SPAN&gt;Try another browser to see if you get the same behavior.&amp;nbsp;&lt;/SPAN&gt;&lt;/LI&gt;
&lt;/OL&gt;
&lt;P&gt;&lt;SPAN&gt;Keep me posted!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Dec 2019 08:10:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385370#M4108</guid>
      <dc:creator>Fiona</dc:creator>
      <dc:date>2019-12-20T08:10:35Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385376#M4109</link>
      <description>&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot_2019-12-20 Dropbox.png" style="width: 999px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/12898iBB4433216E4C2DD3/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot_2019-12-20 Dropbox.png" alt="Screenshot_2019-12-20 Dropbox.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Here's the screen shot, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/369136"&gt;@Fiona&lt;/a&gt;. This is where I end up after selecting Google Docs from the Open dropdown menu in the upper right when viewing the document in Dropbox I want to edit.&lt;BR /&gt;&lt;BR /&gt;I tried getting into Dropbox and accessing the document incognito. Logged in to Dropbox. Called up the document. Selected open in Google Docs from dropdown menu. I was sent to the usual login page (image above), but this time when I clicked on Sign In, the Google login for user name and then password came up. After I entered the password, however, it kicked me back to the login screen copied above.&lt;/P&gt;&lt;P&gt;Cleared the Firefox cache. Same thing as with accessing things incognito. The Sign In button worked, but filling in user name and password brought me back to the screen copied above. If I try to Sign In again, the screen blips but stays on the same page.&lt;/P&gt;</description>
      <pubDate>Fri, 20 Dec 2019 08:54:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385376#M4109</guid>
      <dc:creator>JLowder</dc:creator>
      <dc:date>2019-12-20T08:54:05Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385379#M4110</link>
      <description>&lt;P&gt;I see.&amp;nbsp;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@739B0172748EF80DBB5A360F73E33B8A/images/emoticons/1f641.png" alt=":slight_frown:" title=":slight_frown:" /&gt;&lt;/P&gt;
&lt;P&gt;Please let me know if you have restored the browser to it's default settings as well.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Dec 2019 09:36:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385379#M4110</guid>
      <dc:creator>Fiona</dc:creator>
      <dc:date>2019-12-20T09:36:18Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385730#M4111</link>
      <description>&lt;P&gt;I am also having this problem. Have tried different browsers and resetting browser settings. Window 10/Chrome&lt;/P&gt;</description>
      <pubDate>Mon, 23 Dec 2019 12:24:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385730#M4111</guid>
      <dc:creator>desRC</dc:creator>
      <dc:date>2019-12-23T12:24:30Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385774#M4112</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1244965"&gt;@desRC&lt;/a&gt;,&amp;nbsp;thanks for taking the time to fix this; let’s see what we can do here.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;I’m wondering if you’ve confirmed all the details listed by the OP on their first message. Are you seeing the same thing happening for all Word files or only some?&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;To use &lt;/SPAN&gt;&lt;SPAN class="attrlink url author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;A class="attrlink" href="https://help.dropbox.com/installs-integrations/third-party/create-google-docs" target="_blank" rel="noreferrer nofollow noopener" data-target-href="https://help.dropbox.com/installs-integrations/third-party/create-google-docs"&gt;Dropbox for G Suite&lt;/A&gt;&lt;/SPAN&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;, the email you use for your Google account must match the email you use for your Dropbox account, so it would be great if we started from there.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Give me a nudge when you’re ready to continue looking into that!&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Mon, 23 Dec 2019 17:10:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385774#M4112</guid>
      <dc:creator>Jane</dc:creator>
      <dc:date>2019-12-23T17:10:17Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385795#M4113</link>
      <description>&lt;P&gt;For the Firefiox issue I was having, the solution seems to be disabling Privacy Badger on Dropbox. That is allowing me to get past the Sign In screen to Google Docs.&lt;/P&gt;&lt;P&gt;Thanks for all the help!&lt;/P&gt;</description>
      <pubDate>Mon, 23 Dec 2019 19:34:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385795#M4113</guid>
      <dc:creator>JLowder</dc:creator>
      <dc:date>2019-12-23T19:34:44Z</dc:date>
    </item>
    <item>
      <title>Re: Can't login to Google from Dropbox (desktop)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385884#M4114</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Thanks for looping back with this update &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1244096"&gt;@JLowder&lt;/a&gt;! &lt;/SPAN&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@C65F56975E9ACB08442CEFAC5A9D2305/emoticons/1f60a.png" alt=":smiling_face_with_smiling_eyes:" title=":smiling_face_with_smiling_eyes:" /&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;Now that you know where you can find us, feel free to drop us a line on the Community in the future for any similar questions. Happy holidays!&amp;nbsp;:snowflake:&lt;/img&gt;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;FONT color="#808080"&gt;&lt;SPAN class=" author-d-iz88z86z86za0dz67zz78zz78zz74zz68zjz80zz71z9iz90za3z66zsz65z7gz85zz86zz70zz79zz80z3z85z6z87ziz78zz83zigfz86zz80z5z80zblcz70zz86z"&gt;&lt;I&gt;[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior or have a question, feel free&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A href="https://www.dropboxforum.com/t5/Help-from-the-Community/ct-p/101001000" target="_blank" rel="noopener noreferrer"&gt;to Ask for help from the Community&lt;/A&gt;&amp;nbsp;here.]&lt;/I&gt;&lt;/SPAN&gt;&lt;/FONT&gt;&lt;/DIV&gt;</description>
      <pubDate>Fri, 03 Jan 2020 14:02:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-login-to-Google-from-Dropbox-desktop/m-p/385884#M4114</guid>
      <dc:creator>Jane</dc:creator>
      <dc:date>2020-01-03T14:02:39Z</dc:date>
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