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    <title>topic Re: Can’t edit documents in Microsoft Office in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591735#M6882</link>
    <description>&lt;P&gt;Sorry for what might be a dumb question, but what do you mean when you say to reinstall the “Unified” Office Application?&lt;/P&gt;</description>
    <pubDate>Tue, 19 Apr 2022 14:40:15 GMT</pubDate>
    <dc:creator>Susso</dc:creator>
    <dc:date>2022-04-19T14:40:15Z</dc:date>
    <item>
      <title>Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591217#M6873</link>
      <description>&lt;P&gt;Up until yesterday, I was able to edit documents I had saved in Dropbox Basic in excel or word without any issues (and without a Microsoft 365 subscription). &amp;nbsp;I updated my iPad software to 15.4.1 last night and the edit function is gone. &amp;nbsp;Now when I click on the Microsoft excel button to edit a spreadsheet, I am asked to install excel - however, excel is already installed (see pic below). &amp;nbsp; When I click “open”, it takes me to excel where I get a note that says&amp;nbsp;“This account does not allow editing on your device. &amp;nbsp;For an account with full access, contact your organization about your subscription plan” (see pic below).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have uninstalled and reinstalled both Dropbox and Microsoft office multiple time. &amp;nbsp;Any hep would be much appreciated.&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="A91B78E5-2042-4888-B0CE-ECC6F63C79C4.png" style="width: 200px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/28832iD8F6360A7273ED49/image-size/small?v=v2&amp;amp;px=200" role="button" title="A91B78E5-2042-4888-B0CE-ECC6F63C79C4.png" alt="A91B78E5-2042-4888-B0CE-ECC6F63C79C4.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="C322709F-A1A3-4139-90C9-7A1ECB9FC41E.jpeg" style="width: 200px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/28833i05722BE61BE8B884/image-size/small?v=v2&amp;amp;px=200" role="button" title="C322709F-A1A3-4139-90C9-7A1ECB9FC41E.jpeg" alt="C322709F-A1A3-4139-90C9-7A1ECB9FC41E.jpeg" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:48:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591217#M6873</guid>
      <dc:creator>Susso</dc:creator>
      <dc:date>2022-07-26T07:48:57Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591281#M6874</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1535323"&gt;@Susso&lt;/a&gt;, sorry to hear you're having issues with &lt;A href="https://help.dropbox.com/installs-integrations/mobile/edit-microsoft-office-files-mobile" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you log into your Microsoft account before you tried to edit this file of yours on your iPad?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm asking because Dropbox Basic, Plus, and Professional accounts can edit for free, however you'll be asked to sign in with a Microsoft account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;A Microsoft login is also required when opening the Office apps directly to access your Dropbox files there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps and please keep me posted!&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 05:17:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591281#M6874</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-04-18T05:17:08Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591322#M6875</link>
      <description>&lt;P&gt;Hallo. I have the same problem from yesterday. I can not edit Word or Excel files.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 08:02:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591322#M6875</guid>
      <dc:creator>alkis</dc:creator>
      <dc:date>2022-04-18T08:02:00Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591323#M6876</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1535549"&gt;@alkis&lt;/a&gt;, thanks for joining the discussion here and sorry to hear you're having issues with this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try the suggestion from &lt;A href="https://www.dropboxforum.com/t5/Dropbox-installs-integrations/iOS-Dropbox-app-won-t-acknowledge-Microsoft-Word-app/m-p/591268#M119927" target="_blank"&gt;this post&lt;/A&gt; and let me know if it worked for you?&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 08:33:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591323#M6876</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-04-18T08:33:28Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591334#M6877</link>
      <description>&lt;P&gt;Hallo,&lt;/P&gt;&lt;P&gt;Yesterady morning everything worked perfect. Now I can not edit Microsoft office files. The dropbox settings are ok. I logged in five PC' s and tried to edit xlsx files but it was impossible. In one other PC (the sixth) I have edited these files, it seemed that everything were ok. I loggen on&amp;nbsp; by the same drobox account. As I noticed, at the PC's in which I could not edit these files the internet connection was attached by IPv4 protocol while in the PC I could edit, the internet connection was attached by IPv6 protocol. I tried to change the IPv4 connection to IPv6 connection but it was impossible due to (I suppose) ISP Provider problem. I assume that there is a problem with the internet connection or to an intermediary provider. I hope these remarks to be useful. Thanks&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 09:55:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591334#M6877</guid>
      <dc:creator>alkis</dc:creator>
      <dc:date>2022-04-18T09:55:03Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591399#M6878</link>
      <description>&lt;P&gt;Hi again&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;As I notice the url: &lt;A href="http://excel.officeapps.live.com/" target="_blank"&gt;http://excel.officeapps.live.com/&lt;/A&gt; does not work in some connections.&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 15:10:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591399#M6878</guid>
      <dc:creator>alkis</dc:creator>
      <dc:date>2022-04-18T15:10:51Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591422#M6879</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I use Windows. The problem persists.&lt;/P&gt;
&lt;P&gt;As I notice the url: &lt;A href="http://excel.officeapps.live.com/" target="_blank" rel="nofollow noopener noreferrer"&gt;http://excel.officeapps.live.com/&lt;/A&gt; does not work in connections with this problem. The problem is that although I can see the excel file I can not edit it.&lt;BR /&gt;Αλσο, ιn the PC's with this problem I saw the picture x below (IPv6: Not detected). On the other hand in PC's when IPv6 is detected (appears an IP no) I can edit Excel files. I do not know if these two cases are connected.&lt;/P&gt;
&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="x.jpg" style="width: 300px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/28849i3B18CDE88528794E/image-size/large?v=v2&amp;amp;px=999" role="button" title="x.jpg" alt="x.jpg" /&gt;&lt;/span&gt;&lt;/P&gt;
&lt;P&gt; &lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 23:22:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591422#M6879</guid>
      <dc:creator>alkis</dc:creator>
      <dc:date>2022-04-18T23:22:00Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591424#M6880</link>
      <description>&lt;P&gt;Hi Walter.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Yes, I was logged into my Microsoft account. &amp;nbsp;I tried both my work account as well as my personal account. &amp;nbsp;No luck.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Spoke to Microsoft yesterday. &amp;nbsp;They did not have an explanation other than to say that if you have a screen larger than 10.2 inches, you are not able to edit in Office for free. &amp;nbsp;Thought that was odd - particularly since I’ve been editing for free right up until the other day on my 12.9 inch iPad. &amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Will also mention here that I can no longer edit for free on my iPhone (which obviously has a much smaller screen than 10.2 inches).&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 17:48:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591424#M6880</guid>
      <dc:creator>Susso</dc:creator>
      <dc:date>2022-04-18T17:48:02Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591489#M6881</link>
      <description>&lt;P&gt;Thank you! I was having the same issue (iPad). Installing the Unified Office app and reinstalling the Dropbox app seems to have worked. Appreciate the help!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 18 Apr 2022 22:11:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591489#M6881</guid>
      <dc:creator>KayakLisa</dc:creator>
      <dc:date>2022-04-18T22:11:32Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591735#M6882</link>
      <description>&lt;P&gt;Sorry for what might be a dumb question, but what do you mean when you say to reinstall the “Unified” Office Application?&lt;/P&gt;</description>
      <pubDate>Tue, 19 Apr 2022 14:40:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/591735#M6882</guid>
      <dc:creator>Susso</dc:creator>
      <dc:date>2022-04-19T14:40:15Z</dc:date>
    </item>
    <item>
      <title>Re: Can’t edit documents in Microsoft Office</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/592383#M6883</link>
      <description>&lt;P&gt;I'm sorry for the late reply &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1535323"&gt;@Susso&lt;/a&gt; &amp;amp; &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1535549"&gt;@alkis&lt;/a&gt; - are you still having issues with this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know if you do and we'll reach out via email to investigate further.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, glad to hear it's working for you now &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1535727"&gt;@KayakLisa&lt;/a&gt; - thanks for letting me know too.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 21 Apr 2022 10:08:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Can-t-edit-documents-in-Microsoft-Office/m-p/592383#M6883</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-04-21T10:08:24Z</dc:date>
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