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  <channel>
    <title>topic Re: Email to Dropbox failed in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629106#M7655</link>
    <description>&lt;P&gt;When they are being forwarded are they coming direct from your email (i.e. in the From: name) and including the Dropbox email in the To: line?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've found that unless the emails are direct To: Dropbox they fail (i.e. CC and BCC)&lt;/P&gt;</description>
    <pubDate>Thu, 13 Oct 2022 20:48:29 GMT</pubDate>
    <dc:creator>Mark</dc:creator>
    <dc:date>2022-10-13T20:48:29Z</dc:date>
    <item>
      <title>Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/628997#M7651</link>
      <description>&lt;P&gt;I got an&amp;nbsp;xxx@addtodropbox.com address. If any email is sent to that address, Dropbox saves its attachments to the Email Attachments folder in my Dropbox account. It works fine, except in one situation.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In my Fastmail email account, I created a rule that automatically forwards certain emails to that addtodropbox address. I confirmed with Fastmail that the emails are being forwarded. Yet the attachments aren't being saved to my Dropbox account.&amp;nbsp; Dropbox must have blocked the emails or didn't see the attachments.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It works if I manually forward the emails, but not if they're forwarded with the rule.&amp;nbsp; Anyone know why that's happening?&lt;/P&gt;</description>
      <pubDate>Thu, 13 Oct 2022 19:04:11 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/628997#M7651</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-13T19:04:11Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629080#M7652</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582068"&gt;@mikerain99&lt;/a&gt;, welcome to our Community!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You mentioned that when you manually forward the emails it works without an issue. Therefore, I believe there is something in the forwarding method you use, which is preventing the service from working as it should.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;BR /&gt;It could be related to the method you're using, or perhaps it detects something in the rule that you created. In any case, since it seems that everything works when you manually forward the emails, it would be outside our scope of support.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this clarifies.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 13 Oct 2022 19:18:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629080#M7652</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-10-13T19:18:07Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629102#M7654</link>
      <description>&lt;P&gt;When my forwarded emails arrived at&amp;nbsp;@addtodropbox.com, Dropbox must have either blocked the emails or didn't see the attachments.&amp;nbsp; Is there any way to find out what happened?&amp;nbsp; Perhaps by checking the addtodropbox.com server logs?&lt;/P&gt;</description>
      <pubDate>Thu, 13 Oct 2022 20:44:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629102#M7654</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-13T20:44:15Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629106#M7655</link>
      <description>&lt;P&gt;When they are being forwarded are they coming direct from your email (i.e. in the From: name) and including the Dropbox email in the To: line?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I've found that unless the emails are direct To: Dropbox they fail (i.e. CC and BCC)&lt;/P&gt;</description>
      <pubDate>Thu, 13 Oct 2022 20:48:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629106#M7655</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-10-13T20:48:29Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629108#M7656</link>
      <description>&lt;P&gt;The email is TO [myspecialaddress]@addtodropbox.com.&amp;nbsp; I believe the email is FROM the original sender of the email, which in this case is&amp;nbsp;[Removed as per &lt;A href="https://www.dropboxforum.com/t5/Announcements/Community-Guidelines/m-p/325896#M245" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Fri, 14 Oct 2022 00:50:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629108#M7656</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-14T00:50:06Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629136#M7660</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582068"&gt;@mikerain99&lt;/a&gt;, when the emails are forwarded, are the files in an attachment, or are they visible in the body of the email?&lt;/P&gt;</description>
      <pubDate>Fri, 14 Oct 2022 00:51:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629136#M7660</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-10-14T00:51:10Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629138#M7661</link>
      <description>&lt;P&gt;The files are in an attachment.&lt;/P&gt;</description>
      <pubDate>Fri, 14 Oct 2022 00:55:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629138#M7661</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-14T00:55:34Z</dc:date>
    </item>
    <item>
      <title>Email Attachments (1)</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629467#M7673</link>
      <description>&lt;P&gt;When emails are sent to [myaddress]@addtodropbox.com, the attachments are saved to folder Email Attachments. But sometimes they're instead saved to folders called&amp;nbsp;Email Attachments (1), (2), (3), etc.&amp;nbsp;&amp;nbsp;This is a problem because I have an automated process on my computer that looks for files in&amp;nbsp;Email Attachments, and the files aren't there.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Does anyone know why this happens?&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 15:05:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/629467#M7673</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-15T15:05:20Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630101#M7687</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582068"&gt;@mikerain99&lt;/a&gt;, sorry to jump in here, but would it be OK if we reach out via email to have a further look internally?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let us know and we'll use the email address that's linked to your profile, here on our Community.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Oct 2022 19:58:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630101#M7687</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-10-18T19:58:46Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630103#M7688</link>
      <description>&lt;P&gt;Walter, yes thanks, please do.&lt;/P&gt;</description>
      <pubDate>Tue, 18 Oct 2022 20:00:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630103#M7688</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-18T20:00:47Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630120#M7690</link>
      <description>&lt;P&gt;Sure thing &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582068"&gt;@mikerain99&lt;/a&gt; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Take a look at your inbox and we'll take it from there.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 Oct 2022 20:33:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630120#M7690</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-10-18T20:33:32Z</dc:date>
    </item>
    <item>
      <title>Re: Email to Dropbox failed</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630123#M7691</link>
      <description>&lt;P&gt;Thanks, I got the email and replied to confirm my address.&lt;/P&gt;</description>
      <pubDate>Tue, 18 Oct 2022 20:38:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/630123#M7691</guid>
      <dc:creator>mikerain99</dc:creator>
      <dc:date>2022-10-18T20:38:10Z</dc:date>
    </item>
    <item>
      <title>EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639762#M7969</link>
      <description>&lt;P&gt;hello, I made an email (changed several times because it wont work) to receive my attachements like an pdf or something. I tried to sent different files to this created emailadres but i never received anything. What am I doing wrong? a..........different &lt;A href="mailto:words........................r@addtodropbox.com" target="_blank"&gt;words........................r@addtodropbox.com&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks in advance!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 19:32:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639762#M7969</guid>
      <dc:creator>GB22</dc:creator>
      <dc:date>2022-11-28T19:32:54Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639788#M7970</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595321"&gt;@GB22&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;I made an email (changed several times because it wont work) to receive my attachements like an pdf or something. I tried to sent different files to this created emailadres but i never received anything.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Are you sending the messages directly to that email address or did you set up a forwarder from a custom domain? The system will only process messages sent directly to the Dropbox-generated email address. If you've set up a custom email address like &lt;A href="mailto:dropbox@mydomain.com" target="_blank"&gt;dropbox@mydomain.com&lt;/A&gt; and have it forwarding to the Dropbox email, it will not work.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 20:48:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639788#M7970</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-11-28T20:48:54Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639794#M7971</link>
      <description>&lt;P&gt;Hi, thanks for your replay! No from my personal gmail account. I send the attachements directly to the ....&lt;STRONG&gt;&lt;A href="mailto:planet.divide.rebel.know.wagon@addtodropbox.com" target="_blank" rel="noopener"&gt;@addtodropbox.com&lt;/A&gt;&lt;/STRONG&gt; Wich map does they have to added? I guess the email attachements isn't it?&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 21:00:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639794#M7971</guid>
      <dc:creator>GB22</dc:creator>
      <dc:date>2022-11-28T21:00:15Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639843#M7972</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595321"&gt;@GB22&lt;/a&gt;, welcome to our Community!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to confirm, are you following the steps mentioned in &lt;A href="https://help.dropbox.com/create-upload/email-files-to-dropbox" target="_blank"&gt;this&lt;/A&gt; Help Center article?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know more!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:33:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639843#M7972</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-28T22:33:12Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639868#M7976</link>
      <description>No it did not solve my problem &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@8921FBE19B9E0125E29046397C3615EB/emoticons/1f60c.png" alt=":relieved_face:" title=":relieved_face:" /&gt;</description>
      <pubDate>Mon, 28 Nov 2022 23:19:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/639868#M7976</guid>
      <dc:creator>GB22</dc:creator>
      <dc:date>2022-11-28T23:19:16Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640133#M7992</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595321"&gt;@GB22&lt;/a&gt;, have you tried turning off the feature, and turning it back on?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 20:53:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640133#M7992</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-29T20:53:21Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640159#M7997</link>
      <description>&lt;P&gt;yes. also change different emailadresses. remove the map with attachement email and turning of the feature. all i tried....&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 21:57:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640159#M7997</guid>
      <dc:creator>GB22</dc:creator>
      <dc:date>2022-11-29T21:57:08Z</dc:date>
    </item>
    <item>
      <title>Re: EMAIL to send to dropbox attachements not receiving</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640263#M8006</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595321"&gt;@GB22&lt;/a&gt;, how large are the attachments you're trying to send via email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What email program, website, or service are you using to send the email?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are these images being attached, and do they appear in the body of the email itself (as in, within the text) or are they separate attachments to the email itself?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Nov 2022 08:05:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Email-to-Dropbox-failed/m-p/640263#M8006</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-11-30T08:05:36Z</dc:date>
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