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    <title>topic Re: Zoom recordings not being uploaded in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637345#M7867</link>
    <description>&lt;P&gt;Thank you Mark -- yes, I did.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And yes, there's plenty of quota left.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Thu, 17 Nov 2022 01:53:40 GMT</pubDate>
    <dc:creator>naima</dc:creator>
    <dc:date>2022-11-17T01:53:40Z</dc:date>
    <item>
      <title>Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637281#M7865</link>
      <description>&lt;P&gt;Hello!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I have connected Zoom to Dropbox, and for a few months it was working great.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Now, only the audio transcript gets copied from Zoom, but not the actual video recordings.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I get the usual message from Dropbox that says " ... recording is&amp;nbsp;&lt;SPAN&gt;taking longer than usual to be copied", but then only the .vtt file gets copied across.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;I have checked, and there's plenty of quota.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Recordings are around 200-300 MB.&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;What can I check / do?&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;thanks!&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 16 Nov 2022 22:01:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637281#M7865</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-11-16T22:01:42Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637290#M7866</link>
      <description>&lt;P&gt;Have you tried unlinking and relinking?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Making sure you've enough quota?&lt;/P&gt;</description>
      <pubDate>Wed, 16 Nov 2022 21:24:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637290#M7866</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-11-16T21:24:30Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637345#M7867</link>
      <description>&lt;P&gt;Thank you Mark -- yes, I did.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;And yes, there's plenty of quota left.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Nov 2022 01:53:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637345#M7867</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-11-17T01:53:40Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637436#M7873</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1592182"&gt;@naima&lt;/a&gt;, I'd be more than happy to help!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you try disconnecting Zoom from your Dropbox account, and then connecting it again? &lt;A href="https://help.dropbox.com/integrations/zoom" target="_blank"&gt;Here&lt;/A&gt; are the steps.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know of the results! &amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Nov 2022 13:34:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637436#M7873</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-17T13:34:05Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637448#M7874</link>
      <description>Thank you Mary.&lt;BR /&gt;&lt;BR /&gt;I did that.&lt;BR /&gt;</description>
      <pubDate>Thu, 17 Nov 2022 14:40:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637448#M7874</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-11-17T14:40:01Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637488#M7876</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1592182"&gt;@naima&lt;/a&gt;, are you the person that create/host the meeting in Zoom?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you have any screenshots of the message that you see when this happens?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 17 Nov 2022 17:10:14 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637488#M7876</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-17T17:10:14Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637489#M7877</link>
      <description>Yes, the Zoom account owner is creating the meetings.&lt;BR /&gt;&lt;BR /&gt;I know it was done correctly because it does work *sometimes*.&lt;BR /&gt;&lt;BR /&gt;I cannot find a pattern that explains why it works sometimes and not others.&lt;BR /&gt;&lt;BR /&gt;Not file size, time of day, number of participants, recurring meeting or standalone … it’s just random.&lt;BR /&gt;&lt;BR /&gt;There is no error message. Just the standard email that says, “ … it’s taking longer than usual to copy” from Dropbox.&lt;BR /&gt;&lt;BR /&gt;Really baffling.&lt;BR /&gt;&lt;BR /&gt;I’ve disconnected and reconnected a few times.&lt;BR /&gt;&lt;BR /&gt;Will watch behaviour now for the next couple of days.&lt;BR /&gt;&lt;BR /&gt;So frustrating.</description>
      <pubDate>Thu, 17 Nov 2022 17:16:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637489#M7877</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-11-17T17:16:10Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637562#M7880</link>
      <description>&lt;P&gt;Thanks for keeping us in the loop &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1592182"&gt;@naima&lt;/a&gt; - please let us know of any updates!&lt;/P&gt;</description>
      <pubDate>Fri, 18 Nov 2022 01:22:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/637562#M7880</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-18T01:22:10Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/640992#M8031</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Observed — same weird glitch. 1-2 meetings get copied across, but the rest:&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- folder gets created&lt;/P&gt;&lt;P&gt;- one file only gets copied (the transcript)&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have disconnected / reconnected.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Confirm plenty of space quota left.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Meeting created by account owner, and logged in&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;What else can I try to fix this please?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 02 Dec 2022 10:33:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/640992#M8031</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-12-02T10:33:24Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/641712#M8058</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1592182"&gt;@naima&lt;/a&gt;, do you see the missing recordings saved on the Zoom cloud?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you have local recordings enabled for the Zoom meetings?&lt;/P&gt;</description>
      <pubDate>Mon, 05 Dec 2022 23:02:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/641712#M8058</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-12-05T23:02:33Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/641816#M8061</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/330248"&gt;@Jay&lt;/a&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Yes, I can see them in the cloud.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;What do you mean “local recordings turned on”?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I recorded these to the cloud, not locally.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;3 meetings yesterday. Two got copied, one didn’t.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;&lt;P&gt;Really baffled.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 06 Dec 2022 10:38:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/641816#M8061</guid>
      <dc:creator>naima</dc:creator>
      <dc:date>2022-12-06T10:38:44Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/642076#M8073</link>
      <description>&lt;P&gt;Have you experienced this issue before or since the last time?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Were there any recent Zoom, Dropbox or OS updates during that period?&lt;/P&gt;</description>
      <pubDate>Wed, 07 Dec 2022 01:37:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/642076#M8073</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-12-07T01:37:35Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/645138#M8148</link>
      <description>&lt;P&gt;This just started happening to me too. The integration has been automatically uploading Zoom recordings to Dropbox all year no problem, and now anything longer than 30 minutes doesn't upload.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;- YES I have enough space in my Dropbox.&lt;/P&gt;&lt;P&gt;- YES I've disconnected and reconnected Zoom.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Same error message everyone else gets:&lt;/P&gt;&lt;P&gt;"A recording of your meeting,&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;STRONG&gt;[MEETING NAME]&lt;/STRONG&gt;, is taking longer than usual to be copied. You can still find your Zoom cloud recordings at&lt;SPAN&gt;&amp;nbsp;&lt;STRONG&gt;[ZOOM LINK]&lt;/STRONG&gt;&lt;/SPAN&gt;. Check your Zoom user settings to make sure that Dropbox can copy your recordings."&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Has anyone determined whether this is a Dropbox or Zoom issue?&lt;/P&gt;</description>
      <pubDate>Mon, 19 Dec 2022 20:59:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/645138#M8148</guid>
      <dc:creator>bgolden126</dc:creator>
      <dc:date>2022-12-19T20:59:12Z</dc:date>
    </item>
    <item>
      <title>Re: Zoom recordings not being uploaded</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/645339#M8151</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1601710"&gt;@bgolden126&lt;/a&gt;, I just sent you an email!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'll be more than happy to continue troubleshooting with you there. Cheers!&lt;/P&gt;</description>
      <pubDate>Tue, 20 Dec 2022 13:29:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Zoom-recordings-not-being-uploaded/m-p/645339#M8151</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-12-20T13:29:28Z</dc:date>
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