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    <title>topic Re: Dropbox Sign - not receiving notification in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638577#M7911</link>
    <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Found that article previously. None of the listed solutions solved the problem.&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 22 Nov 2022 20:07:56 GMT</pubDate>
    <dc:creator>ptchandler</dc:creator>
    <dc:date>2022-11-22T20:07:56Z</dc:date>
    <item>
      <title>Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638252#M7896</link>
      <description>&lt;P&gt;When I send out a document to be signed via Dropbox Sign, I get notified via email when the signer has "viewed" the document, but I do NOT receive anything once the document has signed. A file does get created in the dropbox file path that i choose ( filename.pdf(in-progress) ), however, it does NOT change to the filename.pdf(signed) like it used to before HelloSign turned into Dropbox sign. Very annoying. Hoping to find a fix. Any help would be appreciated.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 19 Dec 2022 11:43:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638252#M7896</guid>
      <dc:creator>ptchandler</dc:creator>
      <dc:date>2022-12-19T11:43:12Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638337#M7897</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1593466"&gt;@ptchandler&lt;/a&gt;, sorry to hear about this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you maybe tried clearing your browser's cache or another browser?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you see the updated status of the files you send for signature on &lt;A href="https://www.dropbox.com/signatures" target="_blank"&gt;this page&lt;/A&gt;?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know what you find!&lt;/P&gt;</description>
      <pubDate>Mon, 21 Nov 2022 23:56:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638337#M7897</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-21T23:56:43Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638347#M7899</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I've tried pretty much everything. Also, clearing my browsers cache shouldn't have anything to do with the email notifications not being sent out.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Nov 2022 01:03:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638347#M7899</guid>
      <dc:creator>ptchandler</dc:creator>
      <dc:date>2022-11-22T01:03:26Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638574#M7910</link>
      <description>&lt;P&gt;Could you check &lt;A href="https://faq.hellosign.com/hc/en-us/articles/206454577-Why-am-I-not-receiving-email-notifications-" target="_blank"&gt;this article&lt;/A&gt; and let me know if it helped &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1593466"&gt;@ptchandler&lt;/a&gt;?&lt;/P&gt;</description>
      <pubDate>Tue, 22 Nov 2022 19:49:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638574#M7910</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-22T19:49:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638577#M7911</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Found that article previously. None of the listed solutions solved the problem.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 22 Nov 2022 20:07:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638577#M7911</guid>
      <dc:creator>ptchandler</dc:creator>
      <dc:date>2022-11-22T20:07:56Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638818#M7918</link>
      <description>&lt;P&gt;Thanks for clearing this up for me &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1593466"&gt;@ptchandler&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be OK if I reach out via email to have a further look internally at this point?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Nov 2022 18:46:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638818#M7918</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-23T18:46:44Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638846#M7920</link>
      <description>&lt;P&gt;yes, that is fine.&lt;/P&gt;</description>
      <pubDate>Wed, 23 Nov 2022 20:42:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638846#M7920</guid>
      <dc:creator>ptchandler</dc:creator>
      <dc:date>2022-11-23T20:42:55Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638868#M7922</link>
      <description>&lt;P&gt;Thanks a bunch &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1593466"&gt;@ptchandler&lt;/a&gt; - you've got &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@57C7D91998721DF4DFD936069281E68A/images/emoticons/2709.png" alt=":envelope:" title=":envelope:" /&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 23 Nov 2022 22:30:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/638868#M7922</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-23T22:30:29Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687809#M9605</link>
      <description>&lt;P&gt;Hi, I encounter the same issue.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;People sign my documents, and I need to be notified.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;No spam, I receive other emails from Dropbox fine, and I already checked and applied the things listed in the article shared above:&lt;/P&gt;&lt;P&gt;&lt;A href="https://faq.hellosign.com/hc/en-us/articles/206454577-Why-am-I-not-receiving-email-notifications-" target="_blank" rel="noopener"&gt;https://faq.hellosign.com/hc/en-us/articles/206454577-Why-am-I-not-receiving-email-notifications-&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your help!&lt;/P&gt;</description>
      <pubDate>Tue, 30 May 2023 15:02:22 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687809#M9605</guid>
      <dc:creator>Grobet</dc:creator>
      <dc:date>2023-05-30T15:02:22Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687890#M9612</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1709809"&gt;@Grobet&lt;/a&gt;&lt;/SPAN&gt;, do you have a public email provider or a private business domain used for your Dropbox account?&lt;/P&gt;</description>
      <pubDate>Tue, 30 May 2023 18:48:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687890#M9612</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-05-30T18:48:39Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687895#M9613</link>
      <description>&lt;P&gt;Hi &lt;A href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/330248" target="_self"&gt;&lt;SPAN class=""&gt;@Jay&lt;/SPAN&gt;&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class=""&gt;Thanks for your prompt reply!&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN class=""&gt;I use Fastmail and receive email notifications from Dropbox Sign sent with another Dropbox account.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN class=""&gt;Both emails are managed on the same Fastmail account, and, therefore, should be arriving without a problem.&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 30 May 2023 19:01:41 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687895#M9613</guid>
      <dc:creator>Grobet</dc:creator>
      <dc:date>2023-05-30T19:01:41Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687916#M9616</link>
      <description>&lt;P&gt;Thanks for the info, could you try contacting the support team via &lt;A href="https://faq.hellosign.com/hc/en-us/requests/new" target="_blank"&gt;this link&lt;/A&gt; for further assistance on this matter?&lt;/P&gt;</description>
      <pubDate>Tue, 30 May 2023 20:02:50 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687916#M9616</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-05-30T20:02:50Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687919#M9617</link>
      <description>&lt;P&gt;Yes, I just opened a ticket at this address earlier today &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@09189BAF3790130DBAA7B117ED6720A8/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt; Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 30 May 2023 20:04:05 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/687919#M9617</guid>
      <dc:creator>Grobet</dc:creator>
      <dc:date>2023-05-30T20:04:05Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688338#M9638</link>
      <description>Did they really suggest we clear our browser caches like this is Aol 3.0 and it's 1994? Can an Executive from DropBox make an announcement? There isn't a single customer who joined hellosign for a paid subscription who hasnt had insane disruption to their business, and not a single update from those who continue taking our monthly subscriptions as if they were providing a functional service</description>
      <pubDate>Thu, 01 Jun 2023 07:40:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688338#M9638</guid>
      <dc:creator>Louie234</dc:creator>
      <dc:date>2023-06-01T07:40:03Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688341#M9640</link>
      <description>Got a reply from support, they say that they are «&amp;nbsp;investigating&amp;nbsp;». It’s blurry and it’s not answering the ask.&lt;BR /&gt;&lt;BR /&gt;Email notifications delivery and monitoring of those is just crucial for an e-signature service.</description>
      <pubDate>Thu, 01 Jun 2023 07:52:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688341#M9640</guid>
      <dc:creator>Grobet</dc:creator>
      <dc:date>2023-06-01T07:52:53Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688343#M9641</link>
      <description>I really want to work for Dropbox. How awesome would that be. They seem super chill. Zero accountability, zero consistency, no expectations, no interest in deliverables, and anything tech related that fails is 100% excusable and never anyone's fault.</description>
      <pubDate>Thu, 01 Jun 2023 08:11:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688343#M9641</guid>
      <dc:creator>Louie234</dc:creator>
      <dc:date>2023-06-01T08:11:12Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688344#M9642</link>
      <description>I would never work in a work environment as you described &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@290F2DA759DBB05A1C30C61F8D9D8DE7/emoticons/1f606.png" alt=":grinning_squinting_face:" title=":grinning_squinting_face:" /&gt;&lt;BR /&gt;&lt;BR /&gt;Maybe it’s time to think of more reliable alternatives. Looking at this right now.</description>
      <pubDate>Thu, 01 Jun 2023 08:14:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688344#M9642</guid>
      <dc:creator>Grobet</dc:creator>
      <dc:date>2023-06-01T08:14:15Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Sign - not receiving notification</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688346#M9643</link>
      <description>I'm going to explore DocuSign. There's no way that they can fix this dumpster fire in the next two years.</description>
      <pubDate>Thu, 01 Jun 2023 08:17:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Sign-not-receiving-notification/m-p/688346#M9643</guid>
      <dc:creator>Louie234</dc:creator>
      <dc:date>2023-06-01T08:17:58Z</dc:date>
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