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    <title>topic Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1 in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639616#M7963</link>
    <description>&lt;P&gt;Are these all the drives that aren't appearing on the Dropbox Backup prompt, or only specific drives?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What file systems are the drives formatted in?&lt;/P&gt;</description>
    <pubDate>Mon, 28 Nov 2022 10:40:20 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2022-11-28T10:40:20Z</dc:date>
    <item>
      <title>Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639333#M7957</link>
      <description>&lt;P&gt;Hi everyone, I've seen people have a similar issue but haven't found a workaround.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;I'm planning to backup a couple of hard drives using the Dropbox backup option. But when I use the desktop app (or try do this via browser) Dropbox doesn't show me the option to choose these drives (although they are connected and and show in Finder).&lt;BR /&gt;&lt;BR /&gt;Any advice for me?&lt;BR /&gt;&lt;BR /&gt;Here is the situation:&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-26 at 12.41.07.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33227i28920673E8BFB042/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-11-26 at 12.41.07.png" alt="Screenshot 2022-11-26 at 12.41.07.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-26 at 12.41.21.png" style="width: 450px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33243i99FA5DD9405E4846/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-11-26 at 12.41.21.png" alt="Screenshot 2022-11-26 at 12.41.21.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 06:34:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639333#M7957</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-11-28T06:34:03Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639565#M7958</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1594743"&gt;@danielstarrason&lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What is the current size of the external drive, and how much is currently being used on the drive itself?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 06:35:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639565#M7958</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-11-28T06:35:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639579#M7959</link>
      <description>&lt;P&gt;Hi Jay, thanks for your reply.&lt;BR /&gt;&lt;BR /&gt;I have three drives connected, one in 1TB connected straight to computer with thunderbolt. Two are 8TB drives connected with USB3 with docking stations.&lt;BR /&gt;&lt;BR /&gt;Each one are pretty much filled with data.&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 08:06:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639579#M7959</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-11-28T08:06:51Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639616#M7963</link>
      <description>&lt;P&gt;Are these all the drives that aren't appearing on the Dropbox Backup prompt, or only specific drives?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What file systems are the drives formatted in?&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 10:40:20 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639616#M7963</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-11-28T10:40:20Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639844#M7973</link>
      <description>&lt;P&gt;They are all Mac OS Extended.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Since I've been meaning to set up my backup I haven't seen a drive connected to DropBox, now I remember though when I connected to my personal account it saw the hard drives. But I have to use my Advanced account for this.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 28 Nov 2022 22:35:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/639844#M7973</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-11-28T22:35:33Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640057#M7985</link>
      <description>&lt;P&gt;Hey Daniel, I hope you’re doing well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify for me what’s the app version of your desktop app, as well as its current syncing status?&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 16:33:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640057#M7985</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-11-29T16:33:28Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640070#M7986</link>
      <description>&lt;P&gt;Hi Nancy, thanks for your reply.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Everything is up to date as current syncing status shows.&lt;BR /&gt;&lt;BR /&gt;Here is my current version:&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-29 at 17.16.09.png" style="width: 684px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33293iEBD6639D9A9B1A4C/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-11-29 at 17.16.09.png" alt="Screenshot 2022-11-29 at 17.16.09.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 17:19:18 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640070#M7986</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-11-29T17:19:18Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640150#M7994</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1594743"&gt;@danielstarrason&lt;/a&gt;, sorry to jump in here!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just keep in mind that this feature only supports external drives with filesystem type APFS or HFS+ for Macs. There's no chance the drives are formatted differently, right?&amp;nbsp;&lt;BR /&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, can you check for a .dbxignore and .dropbox.device, which are in the root folder of your external drive, and delete them?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Afterwards, disconnect the drive and reconnect it.&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 21:40:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640150#M7994</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-29T21:40:31Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640168#M8000</link>
      <description>&lt;P&gt;Thanks Megan, now we're getting somewhere!&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Plugged in an old drive, formatted as APFS and it's working like it should! Is DropBox not equipped to make a backup of MacOS Extended formatted disks?&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-29 at 22.14.20.png" style="width: 235px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33299iB67F755407B043D0/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-11-29 at 22.14.20.png" alt="Screenshot 2022-11-29 at 22.14.20.png" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-11-29 at 22.14.14.png" style="width: 446px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33298i1CBCA2073EAB99BA/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-11-29 at 22.14.14.png" alt="Screenshot 2022-11-29 at 22.14.14.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 22:16:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640168#M8000</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-11-29T22:16:45Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640209#M8004</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1594743"&gt;@danielstarrason&lt;/a&gt;, it depends on the format they use.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Usually, Mac OS extended drives use the Mac format HFS+, isn't that the case for your drives?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 30 Nov 2022 02:07:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/640209#M8004</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-11-30T02:07:23Z</dc:date>
    </item>
    <item>
      <title>You've reached the device limit for 'IM' Dropbox</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644071#M8130</link>
      <description>&lt;P&gt;Hi everyone, I'm still struggling with Dropbox Backup. With some success I've backed up some of my hard drives but as I was adding more I had this stopping me.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-14 at 17.58.34.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33719iD6DDFD52CC16DDD5/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-12-14 at 17.58.34.png" alt="Screenshot 2022-12-14 at 17.58.34.png" /&gt;&lt;/span&gt;&lt;BR /&gt;&lt;BR /&gt;I'm using DropBox for Business as a 4 member team, only devices I connect to my DropBox are my computer and my phone.&lt;BR /&gt;&lt;BR /&gt;Any advice for me?&lt;BR /&gt;&lt;BR /&gt;Best wishes, Daníel&lt;/P&gt;</description>
      <pubDate>Wed, 14 Dec 2022 18:02:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644071#M8130</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-12-14T18:02:47Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Backup can't find external hard drives - Mac Ventura 13.0.1</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644074#M8129</link>
      <description>&lt;P&gt;Hi Megan and thans, yes some are and some work great while some don't.&lt;BR /&gt;&lt;BR /&gt;Is this an error on the FAQ site?&lt;BR /&gt;&lt;BR /&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2022-12-14 at 18.04.23.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33720i0D22E9CB64B83148/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2022-12-14 at 18.04.23.png" alt="Screenshot 2022-12-14 at 18.04.23.png" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 14 Dec 2022 18:07:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644074#M8129</guid>
      <dc:creator>danielstarrason</dc:creator>
      <dc:date>2022-12-14T18:07:10Z</dc:date>
    </item>
    <item>
      <title>Re: You've reached the device limit for 'IM' Dropbox</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644080#M8131</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1594743"&gt;@danielstarrason&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;With some success &lt;STRONG&gt;I've backed up some of my hard drives but as I was adding more I had this stopping me.&lt;/STRONG&gt; ... I'm using DropBox for Business as a 4 member team ...&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;How many drives have you backed up so far? The number of external drive backups you can create on a Team account is equivalent to the number of licenses you have. If you have four licenses, you can create four external drive backups.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://help.dropbox.com/organize/manage-team-backup" target="_blank"&gt;https://help.dropbox.com/organize/manage-team-backup&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Wed, 14 Dec 2022 18:25:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Backup-can-t-find-external-hard-drives-Mac-Ventura-13-0/m-p/644080#M8131</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-12-14T18:25:10Z</dc:date>
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