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    <title>topic Re: Dropbox Invoice (Alpha)–down for maintenance? in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672930#M9076</link>
    <description>&lt;P&gt;Same problem here since yesterday and I did try logging out/in, different browser, and even a different PC. Still get a down for maintenance message.&lt;/P&gt;</description>
    <pubDate>Thu, 30 Mar 2023 16:14:43 GMT</pubDate>
    <dc:creator>jm4130</dc:creator>
    <dc:date>2023-03-30T16:14:43Z</dc:date>
    <item>
      <title>Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672335#M9046</link>
      <description>&lt;P&gt;Is any other alpha testers for Dropbox Invoice (invoice.dropbox.com) unable to access their account? I checked on the client end and clients can't pay their invoices, and I can't access my account.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Mar 2023 00:28:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672335#M9046</guid>
      <dc:creator>zacd</dc:creator>
      <dc:date>2023-03-29T00:28:29Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672340#M9047</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595700"&gt;@zacd&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What is the exact error you're getting?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Could you try switching browsers to see if this helps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Otherwise, you can try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 29 Mar 2023 00:27:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672340#M9047</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-03-29T00:27:35Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672342#M9048</link>
      <description>&lt;P&gt;I try to go to Dropbox Invoice (invoice.dropbox.com), which then prompts me to sign up for early access. I already did sign up for early access.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I will say others are also having this issue, and including a link to that here:&amp;nbsp;&lt;A href="https://dropbox-invoice.canny.io/feedback/p/unable-to-access" target="_blank"&gt;https://dropbox-invoice.canny.io/feedback/p/unable-to-access&lt;/A&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 29 Mar 2023 00:29:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672342#M9048</guid>
      <dc:creator>zacd</dc:creator>
      <dc:date>2023-03-29T00:29:26Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672381#M9049</link>
      <description>&lt;P&gt;Dear Sir/Madam,&lt;/P&gt;&lt;P&gt;I am writing to bring to your attention an issue that I am facing with regards to a Dropbox invoice.&lt;/P&gt;&lt;P&gt;Unfortunately, I have encountered some problems with the invoice that I received, and I would greatly appreciate your assistance in resolving this matter. The issue I am facing is not accessing dropbox invoice alpha .&lt;/P&gt;&lt;P&gt;I am hoping that we can work together to rectify this issue as soon as possible, as I am keen to settle my account with Dropbox in a timely manner.&lt;/P&gt;&lt;P&gt;Thank you for your time and attention to this matter.&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="problem.PNG" style="width: 688px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/36499i913429405EFD3EDF/image-size/large?v=v2&amp;amp;px=999" role="button" title="problem.PNG" alt="problem.PNG" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Sincerely,&lt;/P&gt;&lt;P&gt;Zack&lt;/P&gt;</description>
      <pubDate>Wed, 29 Mar 2023 06:53:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672381#M9049</guid>
      <dc:creator>Zack Smith</dc:creator>
      <dc:date>2023-03-29T06:53:15Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672388#M9050</link>
      <description>&lt;P&gt;Dear Jay,&lt;/P&gt;&lt;P&gt;Thank you for your response. I appreciate your efforts in trying to assist me with my issue regarding unable to access &lt;A href="https://invoice.dropbox.com/" target="_blank"&gt;https://invoice.dropbox.com/&lt;/A&gt;. However, I regret to inform you that the issue still persists even though I followed all the steps that were provided earlier.&lt;/P&gt;&lt;P&gt;I am frustrated and concerned that the issue has not been resolved, despite my best efforts. As a valued customer, I hope you understand my situation and can provide me with further assistance in resolving this matter.&lt;/P&gt;&lt;P&gt;Please let me know what other steps I can take to fix this issue. If there are any additional details or information needed from my end, please do not hesitate to let me know.&lt;/P&gt;&lt;P&gt;Thank you for your attention to this matter. I look forward to hearing from you soon.&lt;/P&gt;&lt;P&gt;Sincerely,&lt;/P&gt;&lt;P&gt;Zack&lt;/P&gt;</description>
      <pubDate>Wed, 29 Mar 2023 07:11:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672388#M9050</guid>
      <dc:creator>Zack Smith</dc:creator>
      <dc:date>2023-03-29T07:11:15Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672925#M9074</link>
      <description>&lt;P&gt;I am experiencing the exact same issue since yesterday evening. I have tried different computers and browsers to open Dropbox invoice with no resolve. I keep being asked to request access as if I am trying this for the first time. I have been using Invoice for over 6 months and have many invoices generated and pending. Please help as this is critical to my business.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 15:54:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672925#M9074</guid>
      <dc:creator>rubin</dc:creator>
      <dc:date>2023-03-30T15:54:08Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672929#M9075</link>
      <description>&lt;P&gt;Same for me - can't access any of my invoicing since yesterday when I tried to login..&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;HELP!&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 16:12:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672929#M9075</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-03-30T16:12:40Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672930#M9076</link>
      <description>&lt;P&gt;Same problem here since yesterday and I did try logging out/in, different browser, and even a different PC. Still get a down for maintenance message.&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 16:14:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672930#M9076</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-03-30T16:14:43Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672983#M9081</link>
      <description>&lt;P&gt;Hello all, thanks for sticking along and for reaching out in regards to the Dropbox Invoices Alpha product.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;At this time, we are performing maintenance and the functionality is currently unavailable.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Alpha and beta products are subjected to different terms than other Dropbox products, which you can find more details about on our help center here: &lt;A href="https://help.dropbox.com/account-settings/alpha-beta-product" target="_blank"&gt;https://help.dropbox.com/account-settings/alpha-beta-product&lt;/A&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;We apologize for any inconvenience this may have caused.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thank you!&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 18:11:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672983#M9081</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-03-30T18:11:02Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672991#M9082</link>
      <description>&lt;P&gt;What kind of ETA on it coming back online? I have a few invoices in there that I need access to that aren't even sent out yet.&lt;/P&gt;</description>
      <pubDate>Thu, 30 Mar 2023 18:27:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/672991#M9082</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-03-30T18:27:57Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673187#M9086</link>
      <description>&lt;P&gt;Really hoping for some kind of word from Dropbox if this will be back at any point? I know you threw the EULA at us but even videogames in alpha/beta testing will notify the users when they are taking it down for maintenance. Dropbox doesn't have the appropriate dev pipeline to do the same?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I basically just need to know if I need to re-create my invoices by hand or if this service will be back up anytime soon with an ETA. Thanks!&lt;/P&gt;</description>
      <pubDate>Fri, 31 Mar 2023 14:00:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673187#M9086</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-03-31T14:00:07Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673604#M9091</link>
      <description>&lt;P&gt;Do we have an ETA on it coming back up? Agreed with others that while we understand alpha and beta products have different terms than standard products, a simple communication would be nice. Please provide an ETA to those of us who rely on this for our businesses.&lt;/P&gt;</description>
      <pubDate>Sun, 02 Apr 2023 17:23:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673604#M9091</guid>
      <dc:creator>HeidiParthena</dc:creator>
      <dc:date>2023-04-02T17:23:56Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673836#M9101</link>
      <description>&lt;P&gt;Yes even if it's back up in a read-only state as a temporary measure , I have pending draft invoices that I would really like to get out of the system&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 13:52:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673836#M9101</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-04-03T13:52:33Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673977#M9118</link>
      <description>&lt;P&gt;Following this thread as I'm experiencing the same. I understand alpha/beta products are subject to different EULA terms, but considering this product supports some folks entire livelihoods, not giving a heads up on maintenance is a joke, especially starting the maintenance at the beginning/end of the month when most of us send out payments.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;This is a product that actively deals with payments and payment processing - alpha, beta or not - taking it fully offline without a heads-up of any sort is perplexing.&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 20:05:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673977#M9118</guid>
      <dc:creator>Adam B.28</dc:creator>
      <dc:date>2023-04-03T20:05:36Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673979#M9119</link>
      <description>&lt;P&gt;I have a service request into DropBox - I spoke with a rep today and they are escalating and said I'd have a reply within 24 hours. I will post here when I get it. This is absolutely flabbergasting.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 20:07:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/673979#M9119</guid>
      <dc:creator>HeidiParthena</dc:creator>
      <dc:date>2023-04-03T20:07:30Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674348#M9130</link>
      <description>&lt;P&gt;Dear customers,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’m Ajay, the Product Manager for Invoicing. I apologize for this outage and any inconvenience it may have caused. Your &lt;STRONG&gt;data is secure and has not been lost&lt;/STRONG&gt;. We’re working to restore service within days and installing measures to prevent future incidents. Thank you for your patience and understanding.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Sincerely,&lt;/P&gt;
&lt;P&gt;Ajay&lt;/P&gt;</description>
      <pubDate>Tue, 04 Apr 2023 20:39:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674348#M9130</guid>
      <dc:creator>alaxman</dc:creator>
      <dc:date>2023-04-04T20:39:21Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674385#M9131</link>
      <description>&lt;P&gt;Ahhhh ransomeware attack?&lt;/P&gt;</description>
      <pubDate>Tue, 04 Apr 2023 23:31:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674385#M9131</guid>
      <dc:creator>HeidiParthena</dc:creator>
      <dc:date>2023-04-04T23:31:17Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674499#M9136</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;For anyone following this issue, I got a human response from a helpdesk ticket, and they have no idea when it will be back online and said there is no ETA.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Seems like something went really wrong, makes me kind of nervous overall for data security across the platform&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 11:53:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674499#M9136</guid>
      <dc:creator>jm4130</dc:creator>
      <dc:date>2023-04-05T11:53:27Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674588#M9164</link>
      <description>&lt;P&gt;Hello,&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;SPAN&gt;Quick update on the Invoicing product maintenance: we’re still working on it and plan to grant staged access to our most active users by the end of this week. I want to reiterate that all the data is safe and secure. I’ll provide another update by EOD Friday (April 7).&lt;/SPAN&gt;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Warmly,&lt;/P&gt;
&lt;P&gt;Ajay&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:00:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674588#M9164</guid>
      <dc:creator>alaxman</dc:creator>
      <dc:date>2023-04-05T15:00:26Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Invoice (Alpha)–down for maintenance?</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674606#M9166</link>
      <description>&lt;P&gt;Hi Ajay&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1658889"&gt;@alaxman&lt;/a&gt;,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;How will you determine most active users? What does the timeline look like for access to all levels of use? I don't know where I fall on the spectrum but consider myself an active user.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:42:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Dropbox-Invoice-Alpha-down-for-maintenance/m-p/674606#M9166</guid>
      <dc:creator>rubin</dc:creator>
      <dc:date>2023-04-05T15:42:48Z</dc:date>
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