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    <title>topic Re: Missing files after syncing in Integrations</title>
    <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674507#M9137</link>
    <description>&lt;P&gt;Hi Jay&lt;/P&gt;&lt;P&gt;further to our discussion yesterday. I have been in touch with song book again who suggested resyncing with Dropbox&amp;nbsp;&lt;/P&gt;&lt;P&gt;which I did and the good news is that my files are now back in Songbook. Not sure what happened previously.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have noticed that on my Dropbox account a lot of files have leaked out of the folder they should be in.&lt;/P&gt;&lt;P&gt;is there a way to manually move them to the correct folder in Dropbox?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Many thanks&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
    <pubDate>Wed, 05 Apr 2023 12:15:15 GMT</pubDate>
    <dc:creator>Chris I.5</dc:creator>
    <dc:date>2023-04-05T12:15:15Z</dc:date>
    <item>
      <title>Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673826#M9102</link>
      <description>&lt;P&gt;Hi all&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;i have a dropbox basic account and I use it to back up files from an app called Songbook. I use Songbook to store files of songs with lyrics and guitar chords which I then sync to Dropbox as a back up of these files.&lt;/P&gt;
&lt;P&gt;The last time I synced Songbook with Dropbox I noticed that there were nearly 200 files missing in my Songbook app the next time I used it.&lt;/P&gt;
&lt;P&gt;I am reluctant to try and sync again in case the same thing happens.&lt;/P&gt;
&lt;P&gt;Any suggestions or advice on how to avoid this most welcome.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;STRONG&gt;Chris&lt;/STRONG&gt;&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 15:43:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673826#M9102</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-03T15:43:13Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673858#M9103</link>
      <description>&lt;P&gt;Hi &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/160393"&gt;@Chris I.5&lt;/a&gt;&lt;/SPAN&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you syncing the files by manually moving them into the Dropbox app, or is the app syncing them for you?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 14:50:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673858#M9103</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-03T14:50:56Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673863#M9104</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for reply.&lt;/P&gt;&lt;P&gt;I am clicking on the sync button in Songbook app to sync all my files from Songbook to Dropbox&lt;/P&gt;&lt;P&gt;Not sure if it’s something I am doing wrong but it seems to be the only option available.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Didnt realise I could manually sync files&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;regards&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 14:57:37 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673863#M9104</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-03T14:57:37Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673876#M9105</link>
      <description>&lt;P&gt;Manual syncing is generally for files in the Dropbox folder, however, when using third party apps, their functions may differ slightly on how it's done.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Given this, it isn't possible to know why the files were deleted during the sync. Have you tried contacting the app developers for further assistance on this matter?&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 15:44:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673876#M9105</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-03T15:44:55Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673927#M9110</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;thanks for reply&lt;/P&gt;&lt;P&gt;I did contact Songbook but they weren’t very helpful basically saying they didn’t have any control over Dropbox.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Just to clarify are you saying I should manually sync from Dropbox to Songbook as I have been doing it the other&amp;nbsp;&lt;/P&gt;&lt;P&gt;way round?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 18:03:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673927#M9110</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-03T18:03:34Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673945#M9112</link>
      <description>&lt;P&gt;The manual sync was just a suggestion, since I don't know how Songbook functions, so it most likely won't work if done incorrectly.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If files were deleted from their app, then there isn't much we can suggest. If there were deleted files on Dropbox, you'd be able to view them from &lt;A href="https://www.dropbox.com/deleted_files" target="_blank"&gt;this page&lt;/A&gt; on your account.&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 18:41:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673945#M9112</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-03T18:41:12Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673950#M9114</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for reply.&lt;/P&gt;&lt;P&gt;it’s ok as I have backed up Dropbox on my laptop, it just means I’ll have to go through them all manually and download&amp;nbsp;&lt;/P&gt;&lt;P&gt;them again, but that’s fine.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks again for your help&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Regards&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 18:47:21 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673950#M9114</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-03T18:47:21Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673952#M9115</link>
      <description>&lt;P&gt;Glad to have helped out a little. If you have any further queries in the future, feel free to message back.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Enjoy your week ahead!&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 18:51:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673952#M9115</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-03T18:51:01Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673953#M9116</link>
      <description>&lt;P&gt;And you&lt;/P&gt;</description>
      <pubDate>Mon, 03 Apr 2023 18:52:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/673953#M9116</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-03T18:52:40Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674507#M9137</link>
      <description>&lt;P&gt;Hi Jay&lt;/P&gt;&lt;P&gt;further to our discussion yesterday. I have been in touch with song book again who suggested resyncing with Dropbox&amp;nbsp;&lt;/P&gt;&lt;P&gt;which I did and the good news is that my files are now back in Songbook. Not sure what happened previously.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I have noticed that on my Dropbox account a lot of files have leaked out of the folder they should be in.&lt;/P&gt;&lt;P&gt;is there a way to manually move them to the correct folder in Dropbox?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;BR /&gt;Many thanks&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 12:15:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674507#M9137</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-05T12:15:15Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674583#M9163</link>
      <description>&lt;P&gt;Glad to hear that Songbook is working again.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regarding the other files, you can try moving them back to the correct folder. Are these random files or entire folders that have been moved? IS this related to the &lt;A href="https://help.dropbox.com/organize/how-to-use-dropbox-backup" target="_blank"&gt;Dropbox Backup&lt;/A&gt; feature?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 14:48:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674583#M9163</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-05T14:48:27Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674598#M9165</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;thanks for reply.&lt;BR /&gt;How do I move the individual files back into the main folders. Can I move multiple files all at once?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;not sure if they are random files or if it’s connected to the back up but they appeared in Songbook yesterday in a file called without category,&amp;nbsp;all my files in songbook are in four folders and categorised but when I got my files back yesterday there were about 700 that weren’t categorised so I have had to go through them and delete duplicates or re-categorise.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;best regards&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 15:31:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674598#M9165</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-05T15:31:25Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674653#M9170</link>
      <description>&lt;P&gt;Yes, if you're viewing files on the site or on your machine, you can move them in bulk.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As to how the moving of the files would affect Songbook, I can't be certain.&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 17:33:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674653#M9170</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-05T17:33:04Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674658#M9171</link>
      <description>&lt;P&gt;Ok thanks for reply but there doesn’t seem to be an option to move them in bulk as far as I can see&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 17:52:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674658#M9171</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-05T17:52:47Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674664#M9172</link>
      <description>&lt;P&gt;Are you moving the files via the site or your computer?&lt;/P&gt;</description>
      <pubDate>Wed, 05 Apr 2023 18:17:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674664#M9172</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-05T18:17:01Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674835#M9178</link>
      <description>&lt;P&gt;Hi&lt;/P&gt;&lt;P&gt;Moved the files back to the folder they should have been in by using my Dropbox account on my laptop.&lt;/P&gt;&lt;P&gt;All seems ok but I am&amp;nbsp; a bit reluctant to sync the files again from my ipad as its taken me ages to sort this out.&lt;/P&gt;&lt;P&gt;Would I be better off deleting all the files on my dropbox account and doing a clean sync from my ipad bearing in mind what happened last time I did&amp;nbsp; sync.&lt;/P&gt;&lt;P&gt;Is there any way of finding out how many files are in each of my folders on dropbox?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Many thanks&lt;/P&gt;</description>
      <pubDate>Thu, 06 Apr 2023 11:57:12 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674835#M9178</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-06T11:57:12Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674870#M9180</link>
      <description>&lt;P&gt;Currently, there isn't a way to see the number of files on your account or in each folder.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It depends on how you want to sync the files, since I don't know how Songbook works overall, and how is syncs from the iPad.&lt;/P&gt;</description>
      <pubDate>Thu, 06 Apr 2023 13:56:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674870#M9180</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-04-06T13:56:40Z</dc:date>
    </item>
    <item>
      <title>Re: Missing files after syncing</title>
      <link>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674874#M9182</link>
      <description>&lt;P&gt;Ok thanks for your help&lt;/P&gt;</description>
      <pubDate>Thu, 06 Apr 2023 14:23:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Integrations/Missing-files-after-syncing/m-p/674874#M9182</guid>
      <dc:creator>Chris I.5</dc:creator>
      <dc:date>2023-04-06T14:23:52Z</dc:date>
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