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    <title>topic Re: Black Friday/Cyber Monday promo issues in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561671#M10172</link>
    <description>Hi. When I saw the banner across the top of the page, I clicked on it but when I went to the cart the 25% wasn’t reflected.&lt;BR /&gt;&lt;BR /&gt;I have the chat transcript on my email but I didn’t notice a reference number.</description>
    <pubDate>Wed, 01 Dec 2021 09:06:08 GMT</pubDate>
    <dc:creator>Sarah DC</dc:creator>
    <dc:date>2021-12-01T09:06:08Z</dc:date>
    <item>
      <title>Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561315#M10170</link>
      <description>&lt;P&gt;I saw a banner promoting Black Friday and then Cyber Monday deals. Once I tried to check out the deals didnʻt reflect and the banners disappeared forever. I looked into the forums and saw that the issue was happening with others. I also reached out via chat and spoke with Vijay who said that Dropbox doesnʻt offer Black Friday or Cyber Monday sales- even though I linked the chat with people discussing the same problem and a support staff responding.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Help anyone?&lt;/P&gt;</description>
      <pubDate>Tue, 30 Nov 2021 09:21:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561315#M10170</guid>
      <dc:creator>Sarah DC</dc:creator>
      <dc:date>2021-11-30T09:21:43Z</dc:date>
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    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561359#M10171</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1497258"&gt;@Sarah DC&lt;/a&gt;, thanks for posting today!&lt;BR /&gt;
&lt;BR /&gt;
Could you you clarify exactly what occurred when you tried to view the promotion?&lt;BR /&gt;
&lt;BR /&gt;
Do you have the ticket ID from when you contacted the team?&lt;BR /&gt;
&lt;BR /&gt;
This will help me to assist further!</description>
      <pubDate>Tue, 30 Nov 2021 09:48:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561359#M10171</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-11-30T09:48:59Z</dc:date>
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    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561671#M10172</link>
      <description>Hi. When I saw the banner across the top of the page, I clicked on it but when I went to the cart the 25% wasn’t reflected.&lt;BR /&gt;&lt;BR /&gt;I have the chat transcript on my email but I didn’t notice a reference number.</description>
      <pubDate>Wed, 01 Dec 2021 09:06:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561671#M10172</guid>
      <dc:creator>Sarah DC</dc:creator>
      <dc:date>2021-12-01T09:06:08Z</dc:date>
    </item>
    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561716#M10173</link>
      <description>Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?</description>
      <pubDate>Wed, 01 Dec 2021 12:38:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561716#M10173</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-12-01T12:38:25Z</dc:date>
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    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561802#M10174</link>
      <description>Sure!</description>
      <pubDate>Wed, 01 Dec 2021 18:36:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561802#M10174</guid>
      <dc:creator>Sarah DC</dc:creator>
      <dc:date>2021-12-01T18:36:33Z</dc:date>
    </item>
    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561992#M10175</link>
      <description>Thanks, I've sent you an email, please could you reply to it as soon as possible.</description>
      <pubDate>Thu, 02 Dec 2021 14:17:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/561992#M10175</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2021-12-02T14:17:31Z</dc:date>
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    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562184#M10176</link>
      <description>Responded!</description>
      <pubDate>Fri, 03 Dec 2021 08:53:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562184#M10176</guid>
      <dc:creator>Sarah DC</dc:creator>
      <dc:date>2021-12-03T08:53:06Z</dc:date>
    </item>
    <item>
      <title>Re: Black Friday/Cyber Monday promo issues</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562233#M10177</link>
      <description>&lt;P&gt;I have a screenshot of a 50% offer received yesterday that expires on 10 December, however, I went to purchase today and it is nowhere to be found. &amp;nbsp;Is this disingenuous of Dropbox?&lt;/P&gt;</description>
      <pubDate>Fri, 03 Dec 2021 14:01:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562233#M10177</guid>
      <dc:creator>Bozpeppercat</dc:creator>
      <dc:date>2021-12-03T14:01:35Z</dc:date>
    </item>
    <item>
      <title>Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562887#M10178</link>
      <description>&lt;P&gt;I have taken a screen shot of a Cyber Monday Deal I was given for 50% &lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2021-12-02 at 17.11.59.png" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/26497i673BC27FB063BB98/image-size/large?v=v2&amp;amp;px=999" role="button" title="Screenshot 2021-12-02 at 17.11.59.png" alt="Screenshot 2021-12-02 at 17.11.59.png" /&gt;&lt;/span&gt;off if I signed up by Friday 10th December. &amp;nbsp;I went to purchase the next day and it has gone. &amp;nbsp;I have tried speaking to chat bots with no joy, Dropbox appears to be denying such an offer. &amp;nbsp;I asked if I could email the screenshot and told I had to go through the support page, where there is no such option. &amp;nbsp;Is it all a ploy?&lt;/P&gt;</description>
      <pubDate>Tue, 07 Dec 2021 12:45:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562887#M10178</guid>
      <dc:creator>RebeccaCarter</dc:creator>
      <dc:date>2021-12-07T12:45:57Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562896#M10179</link>
      <description>Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1057578"&gt;@RebeccaCarter&lt;/a&gt;, Thank you for your screenshot! How are you this Tuesday?&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
No worries, I want to help as much as I possibly can.&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
Can I reach out to you via email in order for us to look further into this?&lt;BR /&gt;
&lt;BR /&gt;
Please let me know!</description>
      <pubDate>Tue, 07 Dec 2021 14:45:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562896#M10179</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-07T14:45:09Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562899#M10180</link>
      <description>Hi Megan,&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;Yes please do email me at [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&lt;BR /&gt;Kind Regards&lt;BR /&gt;&amp;nbsp;&lt;BR /&gt;Rebecca</description>
      <pubDate>Tue, 07 Dec 2021 16:42:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/562899#M10180</guid>
      <dc:creator>RebeccaCarter</dc:creator>
      <dc:date>2021-12-07T16:42:28Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563545#M10181</link>
      <description>Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1057578"&gt;@RebeccaCarter&lt;/a&gt;, happy Friday!&amp;nbsp;&lt;BR /&gt;
&lt;BR /&gt;
You can check your emails and reply back to me as soon as possible!&lt;BR /&gt;
&lt;BR /&gt;
Cheers!</description>
      <pubDate>Fri, 10 Dec 2021 15:00:40 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563545#M10181</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-10T15:00:40Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563565#M10182</link>
      <description>I previously replied and still no support. &amp;nbsp;I have checked my emails [email removed as per &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Community Guidelines&lt;/A&gt;]&amp;nbsp;and there is no email, what should I be looking out for?&amp;nbsp;</description>
      <pubDate>Fri, 10 Dec 2021 16:46:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563565#M10182</guid>
      <dc:creator>RebeccaCarter</dc:creator>
      <dc:date>2021-12-10T16:46:04Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563575#M10183</link>
      <description>I contacted you at your Community linked email address.&lt;BR /&gt;
&lt;BR /&gt;
Is it the same one as the one you posted above? If not, feel free to check the one that's linked here.&amp;nbsp;</description>
      <pubDate>Fri, 10 Dec 2021 16:47:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563575#M10183</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2021-12-10T16:47:04Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563580#M10184</link>
      <description>&lt;P&gt;I have received no emails. &amp;nbsp;I have also checked my other email addresses and there are no emails.&lt;/P&gt;</description>
      <pubDate>Fri, 10 Dec 2021 16:56:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563580#M10184</guid>
      <dc:creator>RebeccaCarter</dc:creator>
      <dc:date>2021-12-10T16:56:29Z</dc:date>
    </item>
    <item>
      <title>Re: Cyber Monday</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563581#M10185</link>
      <description>&lt;P&gt;Hi Megan,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Sorry, just found your email...... please let me know what I need to do as I'm losing the will to live!!!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Rebecca&lt;/P&gt;</description>
      <pubDate>Fri, 10 Dec 2021 16:59:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Black-Friday-Cyber-Monday-promo-issues/m-p/563581#M10185</guid>
      <dc:creator>RebeccaCarter</dc:creator>
      <dc:date>2021-12-10T16:59:25Z</dc:date>
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