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    <title>topic Re: Is my trial cancelled? I don't want to pay for a subscription. in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603557#M13927</link>
    <description>&lt;P&gt;Hi Hannah,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your prompt response.&lt;/P&gt;&lt;P&gt;I do not see any payment done from my credit card.&lt;/P&gt;&lt;P&gt;The confusion created when I saw the amount in billing.&amp;nbsp; Also, when I subscribed to trial version, I received auto generated mail that if I do not cancel before trial version expires, I will be charged every month. Hence, I was little concerned.&amp;nbsp; But no payment from my account executed yet and I see basic version but it does not show any option to cancel even basic version.&amp;nbsp; I see basic version tab is greyed out and Plus version tab shows option to upgrade. But I have not clicked on upgrade option.&amp;nbsp; &amp;nbsp;So, it is confirmed that I will not be charged.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Anand&lt;/P&gt;</description>
    <pubDate>Thu, 16 Jun 2022 03:41:09 GMT</pubDate>
    <dc:creator>AnnddN5</dc:creator>
    <dc:date>2022-06-16T03:41:09Z</dc:date>
    <item>
      <title>Is my trial cancelled? I don't want to pay for a subscription.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603389#M13925</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;I subscribed to Dropbox plus trial on 24/03/22 but missed to cancel it before trial expires.&lt;/P&gt; 
&lt;P&gt;Now, in the billing tab, I see charges of &lt;SPAN&gt;$11.99 Dropbox Plus (23/4/2022 to &lt;STRONG&gt;23/5/2022).&amp;nbsp; &lt;/STRONG&gt;But no option for payment, so does it mean I am yet to subscribe&amp;nbsp;Dropbox Plus.&amp;nbsp; Because, in the setting it prompts for upgrade to Dropbox Plus.&amp;nbsp;&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;&lt;SPAN&gt;However, as per your article, I check in the Plan tab to cancel trial version but there also it does not show any option for cancellation.&lt;/SPAN&gt;&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;But, in the tab Plan - Current Plan shows Dropbox Basic.&amp;nbsp; Has it automatically downgraded to basic from Dropbox plus trial version and no charges will be levied?&amp;nbsp; Because, I have not initiated upgrade plan to Dropbox plus.&amp;nbsp; My worry is that Dropbox should not debit amount automatically.&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;Please advise.&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt; 
&lt;P&gt;Thanks&lt;/P&gt; 
&lt;P&gt;Anand&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:51:39 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603389#M13925</guid>
      <dc:creator>AnnddN5</dc:creator>
      <dc:date>2022-07-26T07:51:39Z</dc:date>
    </item>
    <item>
      <title>Re: Is my trial cancelled? I don't want to pay for a subscription.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603468#M13926</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1549548"&gt;@AnnddN5&lt;/a&gt;, thanks for reaching out to the Dropbox Community!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you see that you're on a Basic account on your &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan&lt;/A&gt; tab, that means that you're definitely on a free account at the moment.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like you had the trial, but even though the account tried to renew to Dropbox Plus after the expiration of the trial, it was never able to.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That's why you might see that an invoice was issued, but there's no actual receipt for a payment.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You never got charged, right? Do you see a Dropbox payment in your bank statement?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted.&lt;/P&gt;</description>
      <pubDate>Wed, 15 Jun 2022 17:39:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603468#M13926</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-06-15T17:39:03Z</dc:date>
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    <item>
      <title>Re: Is my trial cancelled? I don't want to pay for a subscription.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603557#M13927</link>
      <description>&lt;P&gt;Hi Hannah,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks for your prompt response.&lt;/P&gt;&lt;P&gt;I do not see any payment done from my credit card.&lt;/P&gt;&lt;P&gt;The confusion created when I saw the amount in billing.&amp;nbsp; Also, when I subscribed to trial version, I received auto generated mail that if I do not cancel before trial version expires, I will be charged every month. Hence, I was little concerned.&amp;nbsp; But no payment from my account executed yet and I see basic version but it does not show any option to cancel even basic version.&amp;nbsp; I see basic version tab is greyed out and Plus version tab shows option to upgrade. But I have not clicked on upgrade option.&amp;nbsp; &amp;nbsp;So, it is confirmed that I will not be charged.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks&lt;/P&gt;&lt;P&gt;Anand&lt;/P&gt;</description>
      <pubDate>Thu, 16 Jun 2022 03:41:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603557#M13927</guid>
      <dc:creator>AnnddN5</dc:creator>
      <dc:date>2022-06-16T03:41:09Z</dc:date>
    </item>
    <item>
      <title>Re: Is my trial cancelled? I don't want to pay for a subscription.</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603647#M13928</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1549548"&gt;@AnnddN5&lt;/a&gt;, you can also confirm if any payment was registered by Dropbox on &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this page&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you don't see a receipt of payment (which is different to an invoice), then it means that no payment was taken by Dropbox.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Hope this helps to clarify matters!&lt;/P&gt;</description>
      <pubDate>Thu, 16 Jun 2022 12:26:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Is-my-trial-cancelled-I-don-t-want-to-pay-for-a-subscription/m-p/603647#M13928</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-06-16T12:26:03Z</dc:date>
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