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    <title>topic Re: How to avoide being billed in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619192#M15251</link>
    <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1569585"&gt;@guri2&lt;/a&gt;, thanks for messaging the Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you see any payments or trials on &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As the plan page is showing Basic, then it means you're not on a trial at this time.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any details or screenshots.&lt;/P&gt;</description>
    <pubDate>Tue, 30 Aug 2022 15:19:10 GMT</pubDate>
    <dc:creator>Jay</dc:creator>
    <dc:date>2022-08-30T15:19:10Z</dc:date>
    <item>
      <title>How to avoid being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619110#M15250</link>
      <description>&lt;P&gt;I signed in for a free trial of D Professional, and registred with a credit card. When I enter my account to cansel the free trial,&amp;nbsp; the Db account on my pc, says that Basic is the current subscription.&lt;/P&gt; 
&lt;P&gt;Therefore I am unable to cancel a subscription that was not activated.&lt;/P&gt; 
&lt;P&gt;So what am I to believe - cince Db welkoced me to a subscription that was not activated? Since I can not cacelle it, will I still be billed?&lt;/P&gt; 
&lt;P&gt;Guri2&lt;/P&gt; 
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 21:28:34 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619110#M15250</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-06T21:28:34Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619192#M15251</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1569585"&gt;@guri2&lt;/a&gt;, thanks for messaging the Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you see any payments or trials on &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;As the plan page is showing Basic, then it means you're not on a trial at this time.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me updated with any details or screenshots.&lt;/P&gt;</description>
      <pubDate>Tue, 30 Aug 2022 15:19:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619192#M15251</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-08-30T15:19:10Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619210#M15254</link>
      <description>&lt;P&gt;No, there were not any billing or trial! This is how it looks - and that confused me, since I did recieve an e-mail that wellcomed me to Professional. I do not want to get a bill for something I did not receive! I suppose I just have to cross fingers and hope then...? Guri2&lt;/P&gt;&lt;P&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="guri2_0-1661876733577.png" style="width: 400px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/31349iC3EC4512D1E00B65/image-size/medium?v=v2&amp;amp;px=400" role="button" title="guri2_0-1661876733577.png" alt="guri2_0-1661876733577.png" /&gt;&lt;/span&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 30 Aug 2022 16:31:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619210#M15254</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-08-30T16:31:38Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619225#M15256</link>
      <description>&lt;P&gt;It does seem like you're on a Basic plan for this account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Just to be certain, do you have any other email addresses that you use which could have a Dropbox account associated with it?&lt;/P&gt;</description>
      <pubDate>Tue, 30 Aug 2022 17:03:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/619225#M15256</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-08-30T17:03:10Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620713#M15358</link>
      <description>&lt;P&gt;I did look into that. It´s not been used for years - and it shows the same Basic account as the one i checked previously. So hopefully I do not receive a bill.&amp;nbsp; I do not know what more to check or do! Thanks for your help and engagement, Jay!&lt;/P&gt;&lt;P&gt;Guri2&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 12:31:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620713#M15358</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-06T12:31:17Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620864#M15386</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1569585"&gt;@guri2&lt;/a&gt;, I hope it’s alright if I jump in, as well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you check &lt;A href="https://www.dropbox.com/account/general" target="_blank"&gt;this page&lt;/A&gt;, too? Is the email address you see there, the same as the one you received the upgrade confirmation to?&lt;/P&gt;</description>
      <pubDate>Tue, 06 Sep 2022 21:32:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620864#M15386</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-09-06T21:32:44Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620906#M15391</link>
      <description>&lt;P&gt;Hi Nancy, and thank you for answering - the address on the page you reffered to is my old e-mail, and I got the confirmation to my new gmail-adress, which is the active one today, both on computer and phone. I did want to try D Professional linked to my computer.&lt;/P&gt;&lt;P&gt;I do see however, that my account on the phone still has the hotmail-adress, AND is running D Professional - but that is not a trial - because there is no way to cancel that one. It was probably a part of the standard software when the phone was purchased(?)&lt;/P&gt;&lt;P&gt;guri2&lt;/P&gt;</description>
      <pubDate>Wed, 07 Sep 2022 06:06:29 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/620906#M15391</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-07T06:06:29Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621078#M15409</link>
      <description>&lt;P&gt;Thanks for the updates, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1569585"&gt;@guri2&lt;/a&gt;!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;It sounds like you have two separate Dropbox accounts indeed, linked to two email addresses.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you let me know if your Dropbox account was upgraded directly via the Dropbox website or the App Store/Play Store on your mobile device?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you’re not sure, you can also check your bank statement where your charges are showing.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know what you find.&lt;/P&gt;</description>
      <pubDate>Wed, 07 Sep 2022 18:54:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621078#M15409</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-09-07T18:54:26Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621177#M15419</link>
      <description>&lt;P&gt;Hi Nancy!&lt;/P&gt;&lt;P&gt;My Dropbox account was upgraded directly via the Dropbox website on my computer!&lt;/P&gt;&lt;P&gt;guri2&lt;/P&gt;</description>
      <pubDate>Thu, 08 Sep 2022 04:42:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621177#M15419</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-08T04:42:17Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621194#M15420</link>
      <description>&lt;P&gt;Today I got a reminder about the trial-period and that I will be billed if I do not cancel within that date. So, there is no doubt weather I will receive a bill or not!&lt;/P&gt;&lt;P&gt;I thank for your time and effort to help - and if you do not hear anything more, it´s because I decided to cancele/delete all my Dropbox accounts. There are other solutions for backup and charing - and this has taken too much time to solve!&lt;/P&gt;&lt;P&gt;guri2&lt;/P&gt;</description>
      <pubDate>Thu, 08 Sep 2022 07:38:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621194#M15420</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-08T07:38:17Z</dc:date>
    </item>
    <item>
      <title>Re: How to avoide being billed</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621200#M15421</link>
      <description>&lt;P&gt;I finally found the solution!&lt;/P&gt;&lt;P&gt;I signed in to Dropbox via my mobile/hotmail-account, and managed to cancel the trial there.&lt;/P&gt;&lt;P&gt;What confused me was that I applied for the testperiod through my pc/gmail-account - and all later comunication was through that adress. Sorry to have bothered you!&lt;/P&gt;&lt;P&gt;guri2&lt;/P&gt;</description>
      <pubDate>Thu, 08 Sep 2022 08:24:00 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/How-to-avoid-being-billed/m-p/621200#M15421</guid>
      <dc:creator>guri2</dc:creator>
      <dc:date>2022-09-08T08:24:00Z</dc:date>
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