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  <channel>
    <title>topic Re: Transfer UK account to US account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/623203#M15568</link>
    <description>&lt;P&gt;Hi, I'm in the same position... needing to change my UK account to US account. Dropbox doesn't give me the option to downgrade my account... only to upgrade. How do I get the outcome I need, which is so that I can be billed in US dollars, since I now live in the US?&lt;/P&gt;</description>
    <pubDate>Sat, 17 Sep 2022 20:42:17 GMT</pubDate>
    <dc:creator>Wendy20</dc:creator>
    <dc:date>2022-09-17T20:42:17Z</dc:date>
    <item>
      <title>Changing Currency &amp; Country - what happens if before renewal?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573015#M11045</link>
      <description>&lt;P&gt;Hello All - I know the question has been asked before about how to change your country and currency and what happens to your files during the transition (downgrade, then upgrade, no files lost). What wasn't clear is if a refund or credit is issued should this be done prior to the plan's renewal date. I've moved back to the US from Canada and am on a Yearly plan. I didn't catch it in time this year to make this change, and renewal isn't for several more months. I can't update the payment info as the billing address is in a different country than the previous year's plan. I've locked the credit card used in the previous renewal period so am not sure that a credit would go through to that payment method. Anyone experienced something similar, and if so, how did you handle it? Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 26 Jul 2022 07:44:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573015#M11045</guid>
      <dc:creator>CrzyCDN</dc:creator>
      <dc:date>2022-07-26T07:44:48Z</dc:date>
    </item>
    <item>
      <title>Re: Changing Currency &amp; Country - what happens if before renewal?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573084#M11046</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;STRONG&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1512526"&gt;@CrzyCDN&lt;/a&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;What wasn't clear is if a refund or credit is issued should this be done prior to the plan's renewal date.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;There are no refunds. When you downgrade an account you're only cancelling the automatic renewal. You retain your paid account benefits until your account would have normally renewed, at which point it will downgrade to a Basic account. At that point you can update your billing information and re-upgrade with your new payment method.&lt;/P&gt;</description>
      <pubDate>Tue, 25 Jan 2022 01:34:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573084#M11046</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-01-25T01:34:53Z</dc:date>
    </item>
    <item>
      <title>Re: Changing Currency &amp; Country - what happens if before renewal?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573373#M11047</link>
      <description>Thank you @Rich for your reply. I’d received conflicting answers from CS so wanted to check. I’ve made a note on my calendar to Downgrade close to the renewal date. That way I don’t risk losing much from my current paid plan and will update with new info.</description>
      <pubDate>Tue, 25 Jan 2022 22:49:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/573373#M11047</guid>
      <dc:creator>CrzyCDN</dc:creator>
      <dc:date>2022-01-25T22:49:57Z</dc:date>
    </item>
    <item>
      <title>Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588072#M11048</link>
      <description>&lt;P&gt;Hi,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I relocated from the UK to the US 3 years ago. Dropbox tell me every year at the anniversary date that it is not possible to transfer my UK account to the US.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Is there a way to do that without closing my UK account? I seriously consider passing all my data on Apple.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks in advance for your suggestions/help&lt;/P&gt;</description>
      <pubDate>Sun, 03 Apr 2022 18:22:27 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588072#M11048</guid>
      <dc:creator>FLG</dc:creator>
      <dc:date>2022-04-03T18:22:27Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588076#M11049</link>
      <description>&lt;P&gt;Hi&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1531751"&gt;@FLG&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You need to let the account completely downgrade and 'stop' billing before then going to &lt;A href="http://www.dropbox.com/plans" target="_blank"&gt;www.dropbox.com/plans&lt;/A&gt;&amp;nbsp;and upgrading to a new one with your correct info.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 03 Apr 2022 18:28:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588076#M11049</guid>
      <dc:creator>Mark</dc:creator>
      <dc:date>2022-04-03T18:28:43Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588079#M11050</link>
      <description>&lt;P&gt;Thank Mark! And this (I assume) without loosing any data?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;FLG&lt;/P&gt;</description>
      <pubDate>Sun, 03 Apr 2022 18:36:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588079#M11050</guid>
      <dc:creator>FLG</dc:creator>
      <dc:date>2022-04-03T18:36:46Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588146#M11051</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1531751"&gt;@FLG&lt;/a&gt;, thanks for posting!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;No data loss. Keep in mind that if your account is ever downgraded, Dropbox will not delete any of your files.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If your Dropbox folder becomes over quota all that should happen is that syncing stops, until you're back on track and have enough space on the account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have any questions, let me know!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 04 Apr 2022 09:13:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/588146#M11051</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-04-04T09:13:01Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/623203#M15568</link>
      <description>&lt;P&gt;Hi, I'm in the same position... needing to change my UK account to US account. Dropbox doesn't give me the option to downgrade my account... only to upgrade. How do I get the outcome I need, which is so that I can be billed in US dollars, since I now live in the US?&lt;/P&gt;</description>
      <pubDate>Sat, 17 Sep 2022 20:42:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/623203#M15568</guid>
      <dc:creator>Wendy20</dc:creator>
      <dc:date>2022-09-17T20:42:17Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/623375#M15597</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1574857"&gt;@Wendy20&lt;/a&gt;, I'd be happy to explain this one to you!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Essentially, you'd need to cancel the automatic renewal, wait for the account to downgrade on the renewal date and then re-upgrade.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You should then be able to use the payment method, and currency of your choice.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have any questions, let me know!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 19 Sep 2022 11:18:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/623375#M15597</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-09-19T11:18:47Z</dc:date>
    </item>
    <item>
      <title>Re: Transfer UK account to US account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/649295#M18232</link>
      <description>&lt;P&gt;Hi there!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;My account is past the renewal date but it is not downgraded yet. I can't find the option to cancel the automatic renewal (my old CC is desactivated).&amp;nbsp;&lt;/P&gt;&lt;P&gt;How do I proceed to change country?&lt;/P&gt;</description>
      <pubDate>Mon, 09 Jan 2023 13:47:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/649295#M18232</guid>
      <dc:creator>Mehdy</dc:creator>
      <dc:date>2023-01-09T13:47:53Z</dc:date>
    </item>
    <item>
      <title>Re: Changing Currency &amp; Country - what happens if before renewal?</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/649424#M18247</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1607077"&gt;@Mehdy&lt;/a&gt;, sorry to hear you're having issues with &lt;A href="https://help.dropbox.com/plans/downgrade-dropbox-plus-professional-plans" target="_blank"&gt;this&lt;/A&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please clarify if you upgraded your account via our website in the first place or if it was through the app store on a mobile device?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Did you try cancelling through your account's &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan tab&lt;/A&gt; by any chance?&lt;/P&gt;</description>
      <pubDate>Mon, 09 Jan 2023 19:01:42 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Changing-Currency-amp-Country-what-happens-if-before-renewal/m-p/649424#M18247</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-01-09T19:01:42Z</dc:date>
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