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    <title>topic Re: Paid for a subscription, didn't get a subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626969#M15915</link>
    <description>&lt;P&gt;Also no way of contacting support directly with this question, just the usual smoke curtain with FAQs and chatbots and Community.&lt;BR /&gt;I get that these are useful for a lot of situations — but just feel massively NOT supported by Dropbox here.&lt;/P&gt;</description>
    <pubDate>Tue, 04 Oct 2022 13:06:33 GMT</pubDate>
    <dc:creator>afonsogonsalves</dc:creator>
    <dc:date>2022-10-04T13:06:33Z</dc:date>
    <item>
      <title>Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626912#M15904</link>
      <description>&lt;P&gt;I purchased a 2TB plan: after payment, got redirected to my profile and nothing had changed.&lt;BR /&gt;No billing info too. Have the transfer details from my bank if needed, as money definitely sure exited my account.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I really need this sorted for an ongoing project, so any help is appreciated.&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Tue, 04 Oct 2022 09:31:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626912#M15904</guid>
      <dc:creator>afonsogonsalves</dc:creator>
      <dc:date>2022-10-04T09:31:10Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626916#M15905</link>
      <description>&lt;P&gt;same problem overhere. Paid €119,88 by bankcard via Ideal on my cellphone. But never got the 2TB I paid for. Who can help me to get the 2TB I paid for or how can I get my money back??&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Oct 2022 09:43:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626916#M15905</guid>
      <dc:creator>Marsis64</dc:creator>
      <dc:date>2022-10-04T09:43:51Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626959#M15910</link>
      <description>&lt;P&gt;If you're paying through a bank transfer you may need to wait for the funds to fully clear before the subscription is activated.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Oct 2022 12:34:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626959#M15910</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-10-04T12:34:56Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626968#M15914</link>
      <description>&lt;P&gt;Well, in all other purchases with this payment system (iDeal), it's usually automatic.&lt;/P&gt;&lt;P&gt;Also, I assume if that was the case, at least some form of "pending" billing would be in order? Right now I don't even have a billing section on my profile.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Oct 2022 13:03:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626968#M15914</guid>
      <dc:creator>afonsogonsalves</dc:creator>
      <dc:date>2022-10-04T13:03:59Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626969#M15915</link>
      <description>&lt;P&gt;Also no way of contacting support directly with this question, just the usual smoke curtain with FAQs and chatbots and Community.&lt;BR /&gt;I get that these are useful for a lot of situations — but just feel massively NOT supported by Dropbox here.&lt;/P&gt;</description>
      <pubDate>Tue, 04 Oct 2022 13:06:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/626969#M15915</guid>
      <dc:creator>afonsogonsalves</dc:creator>
      <dc:date>2022-10-04T13:06:33Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/627688#M15979</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1579626"&gt;@afonsogonsalves&lt;/a&gt; &amp;amp; &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1579617"&gt;@Marsis64&lt;/a&gt;, I hope you're both doing well!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Would it be okay for me to reach out via email, in order for us to have a closer look into this?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 06 Oct 2022 22:20:45 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/627688#M15979</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-10-06T22:20:45Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/627789#M15988</link>
      <description>&lt;P&gt;Dear Megan,&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you for your comment. Yesterday I got my money back. Don't ask me how and why, but ofcourse I'm very happy about it. Unfortunataly I did not get any explanation from Dropbox!&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 07 Oct 2022 08:58:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/627789#M15988</guid>
      <dc:creator>Marsis64</dc:creator>
      <dc:date>2022-10-07T08:58:58Z</dc:date>
    </item>
    <item>
      <title>Re: Paid for a subscription, didn't get a subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/628026#M16007</link>
      <description>Got this solved in the meantime, money was refunded automatically and managed to get the plan I wanted afterwards.&lt;BR /&gt;&lt;BR /&gt;Still, very disappointed with the Dropbox support.</description>
      <pubDate>Sat, 08 Oct 2022 11:28:57 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-for-a-subscription-didn-t-get-a-subscription/m-p/628026#M16007</guid>
      <dc:creator>afonsogonsalves</dc:creator>
      <dc:date>2022-10-08T11:28:57Z</dc:date>
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