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    <title>topic Re: Can't cancel my subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629506#M16188</link>
    <description>&lt;P&gt;i still need help with this issue.&amp;nbsp; nothing has been charged to my credit card.&amp;nbsp; Thank goodness.&amp;nbsp; but i don't know what that means.&amp;nbsp; Account downgraded to the free basic and somehow trial subscription ended.&amp;nbsp; I just don't know what is going on.&amp;nbsp; &amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Sat, 15 Oct 2022 21:29:44 GMT</pubDate>
    <dc:creator>patolivier302</dc:creator>
    <dc:date>2022-10-15T21:29:44Z</dc:date>
    <item>
      <title>Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629358#M16176</link>
      <description>&lt;P&gt;Have done everything asked of me in trying to cancel this subscription....nothing has worked.&amp;nbsp; &amp;nbsp; Subscription ends today and i don't want to be charged for something i want stopped.&amp;nbsp; &amp;nbsp; HELP,,,,,pat o&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 00:54:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629358#M16176</guid>
      <dc:creator>patolivier302</dc:creator>
      <dc:date>2022-10-15T00:54:44Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629390#M16178</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582478"&gt;@patolivier302&lt;/a&gt;, thanks for bringing this to our attention.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;What plan do you see according to &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;this page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are there any &lt;A href="https://www.dropbox.com/payments" target="_blank"&gt;payments or receipts&lt;/A&gt; on the account?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 01:02:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629390#M16178</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2022-10-15T01:02:31Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629473#M16186</link>
      <description>&lt;P&gt;Drop plus is lite up....&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 16:24:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629473#M16186</guid>
      <dc:creator>patolivier302</dc:creator>
      <dc:date>2022-10-15T16:24:47Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629474#M16187</link>
      <description>&lt;P&gt;no payments or receipts on account&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 16:25:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629474#M16187</guid>
      <dc:creator>patolivier302</dc:creator>
      <dc:date>2022-10-15T16:25:32Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629506#M16188</link>
      <description>&lt;P&gt;i still need help with this issue.&amp;nbsp; nothing has been charged to my credit card.&amp;nbsp; Thank goodness.&amp;nbsp; but i don't know what that means.&amp;nbsp; Account downgraded to the free basic and somehow trial subscription ended.&amp;nbsp; I just don't know what is going on.&amp;nbsp; &amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sat, 15 Oct 2022 21:29:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629506#M16188</guid>
      <dc:creator>patolivier302</dc:creator>
      <dc:date>2022-10-15T21:29:44Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629687#M16207</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1582478"&gt;@patolivier302&lt;/a&gt;, happy Monday!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Are you still seeing that you're on a Dropbox Plus subscription, when you go to the &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan&lt;/A&gt; tab in your account settings?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you see that you're on a Dropbox Basic account with 2 GB of space, it means that the trial has ended and your account was downgraded, so you're good to go.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 17 Oct 2022 11:39:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/629687#M16207</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-10-17T11:39:53Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/630095#M16246</link>
      <description>&lt;P&gt;thanks.&amp;nbsp; &amp;nbsp;I am now in BASIC.&amp;nbsp; Yea.&amp;nbsp; &amp;nbsp;po&lt;/P&gt;</description>
      <pubDate>Tue, 18 Oct 2022 19:04:08 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/630095#M16246</guid>
      <dc:creator>patolivier302</dc:creator>
      <dc:date>2022-10-18T19:04:08Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/630260#M16256</link>
      <description>&lt;P&gt;Happy to see that this is resolved, Pat!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need anything else, make sure to let us know.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have a great rest of your week!&lt;/P&gt;</description>
      <pubDate>Wed, 19 Oct 2022 06:16:09 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/630260#M16256</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-10-19T06:16:09Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655307#M18749</link>
      <description>&lt;P&gt;Trying to cancel the subscription. I've gone through the steps under Cancel Your Subscription but the system has me in a loop of Not Recognizing My Password. I need to speak via phone to a live person. What is the phone number. Mine is ... My email is [&lt;I&gt;removed per &lt;/I&gt;&lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;&lt;I&gt;Community Guidelines&lt;/I&gt;&lt;/A&gt;]. Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 22:42:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655307#M18749</guid>
      <dc:creator>Bob J.6</dc:creator>
      <dc:date>2023-01-31T22:42:02Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655314#M18751</link>
      <description>&lt;P&gt;It shows that I am in the Basic Plan with 2GB's. How do I cancel that? Thanks.&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 17:10:07 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655314#M18751</guid>
      <dc:creator>Bob J.6</dc:creator>
      <dc:date>2023-01-31T17:10:07Z</dc:date>
    </item>
    <item>
      <title>Re: Can't cancel my subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655443#M18768</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/45301"&gt;@Bob J.6&lt;/a&gt;; I hope you’re doing well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you please send me a screenshot of what you see on this &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;page&lt;/A&gt;?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;That’ll help me assist further.&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 22:47:24 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Can-t-cancel-my-subscription/m-p/655443#M18768</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2023-01-31T22:47:24Z</dc:date>
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