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    <title>topic Re: Invoice not available in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634596#M16647</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1589099"&gt;@Maria76&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;Hey, dropbox deducted the yearly fees from my account but an invoice is nowhere to be found.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The charge should be listed on your &lt;A href="https://www.dropbox.com/account/billing" target="_blank"&gt;Billing page&lt;/A&gt;, along with a link to your receipt/invoice. Is it not listed there?&lt;/P&gt;</description>
    <pubDate>Sun, 06 Nov 2022 14:35:10 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2022-11-06T14:35:10Z</dc:date>
    <item>
      <title>Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634593#M16646</link>
      <description>&lt;P&gt;Hey, dropbox deducted the yearly fees from my account but an invoice is nowhere to be found. It used be be in the folder "Abrechnung", but that tells me that there are no current transactions. Can anyone help?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 06 Nov 2022 14:28:28 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634593#M16646</guid>
      <dc:creator>Maria76</dc:creator>
      <dc:date>2022-11-06T14:28:28Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634596#M16647</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1589099"&gt;@Maria76&lt;/a&gt;&lt;STRONG&gt;&amp;nbsp;wrote:&lt;/STRONG&gt;&lt;BR /&gt;
&lt;P&gt;Hey, dropbox deducted the yearly fees from my account but an invoice is nowhere to be found.&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;The charge should be listed on your &lt;A href="https://www.dropbox.com/account/billing" target="_blank"&gt;Billing page&lt;/A&gt;, along with a link to your receipt/invoice. Is it not listed there?&lt;/P&gt;</description>
      <pubDate>Sun, 06 Nov 2022 14:35:10 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634596#M16647</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2022-11-06T14:35:10Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634597#M16648</link>
      <description>&lt;P&gt;No, unfortunately not.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Sun, 06 Nov 2022 14:39:43 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634597#M16648</guid>
      <dc:creator>Maria76</dc:creator>
      <dc:date>2022-11-06T14:39:43Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634885#M16687</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1589099"&gt;@Maria76&lt;/a&gt;, can you check the &lt;A href="https://www.dropbox.com/account/plan" target="_blank"&gt;plan&lt;/A&gt; tab of your account settings, to confirm that you're signed in to your paid account?&lt;/P&gt;</description>
      <pubDate>Mon, 07 Nov 2022 17:53:38 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/634885#M16687</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-11-07T17:53:38Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703416#M23945</link>
      <description>&lt;P&gt;I have the same problem ....I was charged €120 and no invoice loaded in my billing section...I only have one account so cannot understand why&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Aug 2023 12:22:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703416#M23945</guid>
      <dc:creator>Trevor3sixty</dc:creator>
      <dc:date>2023-08-02T12:22:13Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703417#M23946</link>
      <description>&lt;P&gt;Also whilst my account says its basic 2Gb I actually have 12gb storage&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Aug 2023 12:24:52 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703417#M23946</guid>
      <dc:creator>Trevor3sixty</dc:creator>
      <dc:date>2023-08-02T12:24:52Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703418#M23947</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732284"&gt;@Trevor3sixty&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;I was charged €120 and no invoice loaded in my billing section...I only have one account so cannot understand why&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Use the &lt;A href="https://help.dropbox.com/billing/find-credit-card-charge" target="_blank"&gt;credit card charge lookup tool&lt;/A&gt; to identify the account you're being charged for.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;BLOCKQUOTE&gt;&lt;HR /&gt;Also whilst my account says its basic 2Gb I actually have 12gb storage&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;You're on the Basic plan which starts at 2GB, but you can earn much more. You likely earned some referrals or other type of bonus space.&lt;/P&gt;</description>
      <pubDate>Wed, 02 Aug 2023 12:27:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703418#M23947</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-08-02T12:27:44Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703421#M23948</link>
      <description>&lt;P&gt;Sadly the only information i have is the following&amp;nbsp;db.tt/cchelp there is no 12 Alpha numeric code&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 02 Aug 2023 12:32:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703421#M23948</guid>
      <dc:creator>Trevor3sixty</dc:creator>
      <dc:date>2023-08-02T12:32:53Z</dc:date>
    </item>
    <item>
      <title>Re: Invoice not available</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703432#M23952</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1732284"&gt;@Trevor3sixty&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Sadly the only information i have is the following&amp;nbsp;db.tt/cchelp there is no 12 Alpha numeric code&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;Visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Wed, 02 Aug 2023 13:16:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Invoice-not-available/m-p/703432#M23952</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-08-02T13:16:36Z</dc:date>
    </item>
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