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  <channel>
    <title>topic Re: Promo popup offer disappeared in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640028#M17367</link>
    <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595408"&gt;@AlBal&lt;/a&gt;! I hope you’re doing well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you also checked your linked to Dropbox email address and nothing shows there either?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, do you perhaps remember if you clicked on something before receiving this notification?&lt;/P&gt;</description>
    <pubDate>Tue, 29 Nov 2022 14:54:54 GMT</pubDate>
    <dc:creator>Nancy</dc:creator>
    <dc:date>2022-11-29T14:54:54Z</dc:date>
    <item>
      <title>Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635452#M16733</link>
      <description>&lt;P&gt;Hello, I had a promotion offer pop-up when I logged in today, but I wanted to check how much the upgrade prices were before commiting to it. I assumed it would be available on the upgrade page, but now the offer isn't appearing anywhere, even when I logout and log back in. Is there a place where offers are logged so I could review it again?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 09 Nov 2022 20:36:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635452#M16733</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-11-09T20:36:15Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635550#M16734</link>
      <description>&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovuwemy7z122zwelz88zz122zuz73zpqz65zdz83zrz83zz69z2pz75znz87zz83zz72zz69ze"&gt;Thanks for posting about this here, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;!&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovuwemy7z122zwelz88zz122zuz73zpqz65zdz83zrz83zz69z2pz75znz87zz83zz72zz69ze"&gt;Do you remember what this promotion was about? Did you get a new device perhaps and you were offered promotional space?&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovuwemy7z122zwelz88zz122zuz73zpqz65zdz83zrz83zz69z2pz75znz87zz83zz72zz69ze"&gt;Any additional info you can send could help.&amp;nbsp;&lt;/SPAN&gt;&lt;/DIV&gt;
&lt;DIV&gt;&amp;nbsp;&lt;/DIV&gt;
&lt;DIV&gt;&lt;SPAN class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qovuwemy7z122zwelz88zz122zuz73zpqz65zdz83zrz83zz69z2pz75znz87zz83zz72zz69ze"&gt;Let me know when you’ve got more updates.&lt;/SPAN&gt;&lt;/DIV&gt;</description>
      <pubDate>Wed, 09 Nov 2022 20:38:26 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635550#M16734</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-11-09T20:38:26Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635566#M16741</link>
      <description>&lt;P&gt;Hi, thanks for replying!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;It was a 3 months free offer for me to upgrade from my basic account. No new devices.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 09 Nov 2022 21:18:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635566#M16741</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-11-09T21:18:04Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635816#M16772</link>
      <description>&lt;P&gt;Sorry to jump in here, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;, but can you check your email, to see if you also received an email about this promotion?&lt;/P&gt;</description>
      <pubDate>Thu, 10 Nov 2022 18:23:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635816#M16772</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-11-10T18:23:30Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635821#M16774</link>
      <description>&lt;P&gt;i did check and checked again - sadly, nothing&lt;/P&gt;</description>
      <pubDate>Thu, 10 Nov 2022 18:33:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/635821#M16774</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-11-10T18:33:56Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/636694#M16902</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;, would it be OK if we reach out via email to have a further look internally at this &amp;nbsp;point?&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 14 Nov 2022 22:24:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/636694#M16902</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-14T22:24:51Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/636953#M16926</link>
      <description>&lt;P&gt;I was led to understand that the forum was the only place to resolve issues for basic members. I needed the space so purchased one month of service hoping that this could be resolved before renewal comes up&lt;/P&gt;</description>
      <pubDate>Tue, 15 Nov 2022 17:35:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/636953#M16926</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-11-15T17:35:04Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/637564#M17034</link>
      <description>&lt;P&gt;Thanks for clarifying that &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you still need any further assistance though, please let us know.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 18 Nov 2022 01:50:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/637564#M17034</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2022-11-18T01:50:53Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/639902#M17355</link>
      <description>&lt;P&gt;I have exactly the same issue here. I saw a pop-up with an offer (three months, I believe) but it has since disappeared. I was thinking of upgrading but now I'm not too sure. I've discovered there doesn't seem to be any way to contact Dropbox to get an answer to even this question.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 01:20:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/639902#M17355</guid>
      <dc:creator>AlBal</dc:creator>
      <dc:date>2022-11-29T01:20:30Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640028#M17367</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595408"&gt;@AlBal&lt;/a&gt;! I hope you’re doing well.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Have you also checked your linked to Dropbox email address and nothing shows there either?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Also, do you perhaps remember if you clicked on something before receiving this notification?&lt;/P&gt;</description>
      <pubDate>Tue, 29 Nov 2022 14:54:54 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640028#M17367</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-11-29T14:54:54Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640600#M17424</link>
      <description>&lt;P&gt;Nancy, I just received a promo offer in my email today. When I clicked the link in an attempt to upgrade, this message came up, "The campaign offer can not be redeemed". I received the offer eight hours ago, the offer in my email does not expire until DECEMBER 2, 2022 (today is November 30th). I do not understand what is going on with this company.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 01:15:01 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640600#M17424</guid>
      <dc:creator>AlBal</dc:creator>
      <dc:date>2022-12-01T01:15:01Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640773#M17436</link>
      <description>&lt;P&gt;Thanks for letting me know!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can you send me a screenshot of the promo offer you mention, along with its expiration date? Please also attach a screenshot of the error message that you saw.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I’d like to investigate this further.&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 15:43:48 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640773#M17436</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-12-01T15:43:48Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640775#M17437</link>
      <description>&lt;P&gt;my issue was never resolved either&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 15:49:06 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640775#M17437</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-12-01T15:49:06Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640793#M17440</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;, I’m sorry to hear this.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;From what I can see, &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/364291"&gt;@Walter&lt;/a&gt; offered to open you a ticket, but you didn’t confirm after that point.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you still want us to look into this though, we can most definitely open a ticket for you now and investigate further.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know if you’d like that.&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 16:43:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640793#M17440</guid>
      <dc:creator>Nancy</dc:creator>
      <dc:date>2022-12-01T16:43:04Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640824#M17445</link>
      <description>&lt;P&gt;Hi Nancy, here are the two screen shots you requested (the email offer and also the offer being declined). To include the email date (top right corner) as well as the expiration on one page I had to reduce the text of the email to allow both to fit in one screenshot. Thank you&amp;nbsp;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropboxofferscreenshot1.JPG" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33373i3B4F46839C1C7C8D/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropboxofferscreenshot1.JPG" alt="dropboxofferscreenshot1.JPG" /&gt;&lt;/span&gt;&lt;span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="dropboxofferscreenshot2.JPG" style="width: 800px;"&gt;&lt;img src="https://www.dropboxforum.com/t5/image/serverpage/image-id/33374i49168CCF54290579/image-size/large?v=v2&amp;amp;px=999" role="button" title="dropboxofferscreenshot2.JPG" alt="dropboxofferscreenshot2.JPG" /&gt;&lt;/span&gt;&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 18:43:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640824#M17445</guid>
      <dc:creator>AlBal</dc:creator>
      <dc:date>2022-12-01T18:43:33Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640892#M17451</link>
      <description>&lt;P&gt;Awesome job on the screenshots &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1595408"&gt;@AlBal&lt;/a&gt;!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Can I send you an email, in order for us to have a closer look into this?&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 22:31:32 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640892#M17451</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-12-01T22:31:32Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640916#M17456</link>
      <description>&lt;P&gt;If that is the only method to resolve this or to find out if i'm eligible for a better offer, then yes. Thank you!&lt;/P&gt;</description>
      <pubDate>Thu, 01 Dec 2022 23:00:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640916#M17456</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-12-01T23:00:15Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640937#M17460</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1590077"&gt;@jw1313&lt;/a&gt;, I just sent you an email, I'll see you there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Cheers!&lt;/P&gt;</description>
      <pubDate>Fri, 02 Dec 2022 01:15:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640937#M17460</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2022-12-02T01:15:30Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640946#M17461</link>
      <description>&lt;P&gt;Yes Megan, certainly. Thank you&lt;/P&gt;</description>
      <pubDate>Fri, 02 Dec 2022 03:44:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/640946#M17461</guid>
      <dc:creator>AlBal</dc:creator>
      <dc:date>2022-12-02T03:44:02Z</dc:date>
    </item>
    <item>
      <title>Re: Promo popup offer disappeared</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/641047#M17466</link>
      <description>&lt;P&gt;I haven't received your email yet...&lt;/P&gt;</description>
      <pubDate>Fri, 02 Dec 2022 14:45:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Promo-popup-offer-disappeared/m-p/641047#M17466</guid>
      <dc:creator>jw1313</dc:creator>
      <dc:date>2022-12-02T14:45:02Z</dc:date>
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