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    <title>topic Re: Dropbox Plus downgraded to Basic in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Plus-downgraded-to-Basic/m-p/644477#M17734</link>
    <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1600763"&gt;@iva_b&lt;/a&gt;, thanks for posting to the Dropbox Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you initially went through the process of joining the Dropbox Business team, you were asked if you'd like to transfer your files to the team, or keep them separate.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you chose to keep them separate, you would have been prompted to create a new Dropbox account for your existing files.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, if you chose that, the files went to the newly created Dropbox account, or in your case, your existing free Dropbox account, if that's the email address you indicated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You also should have gotten a prorated refund for the Plus account, since that's the account you joined the Business team with.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this clarifies things, but let me know if you have any questions!&lt;/P&gt;</description>
    <pubDate>Fri, 16 Dec 2022 13:53:59 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2022-12-16T13:53:59Z</dc:date>
    <item>
      <title>Dropbox Plus downgraded to Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Plus-downgraded-to-Basic/m-p/644423#M17728</link>
      <description>&lt;P&gt;Hi there&lt;/P&gt;&lt;P&gt;After cancelling Teams, my Dropbox Plus plan was downgraded to Basic (even though I used an alternate account on Teams), without any notification about cancelling my subscription whatsoever. Is there any easy solution how to get my subscription back? Or do I need to get a new plan, resubmit my payment info etc?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Update: So I figured the subscription plan somehow switched from my work account (used to have the DB Plus 2 TB space) to my personal account (Basic), which was linked to Teams. I have no idea why this happened, did anyone have a similar issue?&lt;/P&gt;</description>
      <pubDate>Fri, 16 Dec 2022 09:17:55 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Plus-downgraded-to-Basic/m-p/644423#M17728</guid>
      <dc:creator>iva_b</dc:creator>
      <dc:date>2022-12-16T09:17:55Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox Plus downgraded to Basic</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Plus-downgraded-to-Basic/m-p/644477#M17734</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1600763"&gt;@iva_b&lt;/a&gt;, thanks for posting to the Dropbox Community.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;When you initially went through the process of joining the Dropbox Business team, you were asked if you'd like to transfer your files to the team, or keep them separate.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you chose to keep them separate, you would have been prompted to create a new Dropbox account for your existing files.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;So, if you chose that, the files went to the newly created Dropbox account, or in your case, your existing free Dropbox account, if that's the email address you indicated.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;You also should have gotten a prorated refund for the Plus account, since that's the account you joined the Business team with.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this clarifies things, but let me know if you have any questions!&lt;/P&gt;</description>
      <pubDate>Fri, 16 Dec 2022 13:53:59 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-Plus-downgraded-to-Basic/m-p/644477#M17734</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2022-12-16T13:53:59Z</dc:date>
    </item>
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