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    <title>topic Re: I am being billed for someone else's account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-being-billed-for-someone-else-s-account/m-p/649131#M18195</link>
    <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1606652"&gt;@colosaurus&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Certainly there must be a contact email or phone number where I can ask that my credit card no longer be charged?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;There isn't. You need to visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
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    <pubDate>Sun, 08 Jan 2023 14:52:15 GMT</pubDate>
    <dc:creator>Rich</dc:creator>
    <dc:date>2023-01-08T14:52:15Z</dc:date>
    <item>
      <title>I am being billed for someone else's account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-being-billed-for-someone-else-s-account/m-p/649084#M18189</link>
      <description>&lt;P&gt;I keep getting charged $11.99 per month for a Dropbox account that is not mine, likely it belongs to an ex business partner. I have contacted them to check and or change the billing information and they did not respond. I contacted Dropbox on 11/28/22 and was somehow able to fill out a form requesting that my card not be billed anymore, and was told I would hear back in 1-2 days. My card was still charged on 12/3. Now because my own account is a free account, I do not have privileges to call or email support, and the chatbot is useless. Certainly there must be a contact email or phone number where I can ask that my credit card no longer be charged? I asked my credit card to dispute the November and December charges, but short of canceling that card entirely, they said they can't prevent future recurring charges. The inability to reach a human Dropbox agent seems ridiculous.&lt;/P&gt;</description>
      <pubDate>Mon, 09 Jan 2023 19:59:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-being-billed-for-someone-else-s-account/m-p/649084#M18189</guid>
      <dc:creator>colosaurus</dc:creator>
      <dc:date>2023-01-09T19:59:16Z</dc:date>
    </item>
    <item>
      <title>Re: I am being billed for someone else's account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-being-billed-for-someone-else-s-account/m-p/649131#M18195</link>
      <description>&lt;BLOCKQUOTE&gt;&lt;HR /&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1606652"&gt;@colosaurus&lt;/a&gt;&amp;nbsp;wrote:&lt;BR /&gt;
&lt;P&gt;Certainly there must be a contact email or phone number where I can ask that my credit card no longer be charged?&lt;/P&gt;
&lt;HR /&gt;&lt;/BLOCKQUOTE&gt;
&lt;P&gt;There isn't. You need to visit the Support page &lt;STRONG&gt;while you're NOT signed in to a Dropbox account, including these forums&lt;/STRONG&gt;, and you'll see an option for Billing issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;&lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;https://www.dropbox.com/support/billing-issues&lt;/A&gt;&lt;/LI&gt;
&lt;/UL&gt;</description>
      <pubDate>Sun, 08 Jan 2023 14:52:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-am-being-billed-for-someone-else-s-account/m-p/649131#M18195</guid>
      <dc:creator>Rich</dc:creator>
      <dc:date>2023-01-08T14:52:15Z</dc:date>
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