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  <channel>
    <title>topic Re: I want a refund for my e-signature subscription in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652785#M18480</link>
    <description>&lt;P&gt;We already have it, Brandon!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just sent you an email, so make sure to check it out, when you get a chance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
    <pubDate>Sat, 21 Jan 2023 01:48:56 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2023-01-21T01:48:56Z</dc:date>
    <item>
      <title>I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652364#M18452</link>
      <description>&lt;P&gt;So I thought I canceled an e-signature subscription I only used once, but apparently not, and was charged. All the support online to cancel does not match what seems to be available. I can't seem to find the invoice or bill on dropbox, just the charge on my bank account.&amp;nbsp; I feel like dropbox just stole my money. This experience may force me not to use dropbox anymore.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;If anyone can help, please advise. It's wild how you can't talk to a person.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 20 Jan 2023 01:25:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652364#M18452</guid>
      <dc:creator>washiewash</dc:creator>
      <dc:date>2023-01-20T01:25:36Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652458#M18459</link>
      <description>&lt;P&gt;Hi there&amp;nbsp;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1610321"&gt;@washiewash&lt;/a&gt;, thanks for reaching out to us.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I'm assuming that you're referring to a Dropbox Sign subscription, correct?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you've followed the steps &lt;A href="https://faq.hellosign.com/hc/en-us/articles/206074548-How-to-cancel-a-subscription-or-delete-an-account" target="_blank" rel="noopener"&gt;here&lt;/A&gt; and couldn't see an option to cancel your Dropbox Sign subscription, you might be signed into the wrong account.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In any case, though, can we reach out to you via email, so we can look into this internally?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know.&lt;/P&gt;</description>
      <pubDate>Thu, 19 Jan 2023 23:30:51 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652458#M18459</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-01-19T23:30:51Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652648#M18470</link>
      <description>&lt;P&gt;Hey Hannah,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;That would be amazing! Thank you. What's the best way to forward you my email?&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Brandon&lt;/P&gt;</description>
      <pubDate>Fri, 20 Jan 2023 15:34:36 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652648#M18470</guid>
      <dc:creator>washiewash</dc:creator>
      <dc:date>2023-01-20T15:34:36Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652785#M18480</link>
      <description>&lt;P&gt;We already have it, Brandon!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I just sent you an email, so make sure to check it out, when you get a chance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Sat, 21 Jan 2023 01:48:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/652785#M18480</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-01-21T01:48:56Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/653077#M18495</link>
      <description>&lt;P&gt;Thanks for sharing the information i also&amp;nbsp;want to refund my e-signature subscription&lt;/P&gt;</description>
      <pubDate>Mon, 23 Jan 2023 07:37:44 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/653077#M18495</guid>
      <dc:creator>GraceEvans</dc:creator>
      <dc:date>2023-01-23T07:37:44Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/653394#M18529</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1611362"&gt;@GraceEvans&lt;/a&gt;, I just sent you an email, I'll see you there.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Cheers!&lt;/P&gt;</description>
      <pubDate>Mon, 23 Jan 2023 23:38:30 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/653394#M18529</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-01-23T23:38:30Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655068#M18727</link>
      <description>&lt;P&gt;I'm having the exact same problem. I've been billed for Dropbox Sign but I cannot find it in my account settings for the life of me. I can only see that I have Dropbox basic and get 3 signature requests a month, which is all I need right now and why I wanted to cancel my Dropbox Sign trial but couldn't figure out how. I submitted an online inquiry about it last week but haven't received a response.&lt;/P&gt;</description>
      <pubDate>Mon, 30 Jan 2023 21:25:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655068#M18727</guid>
      <dc:creator>kgrafer</dc:creator>
      <dc:date>2023-01-30T21:25:47Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655071#M18728</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1613847"&gt;@kgrafer&lt;/a&gt;, happy Monday!&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you happen to have the ticket number reference, from your inquiry?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Keep me posted!&lt;/P&gt;</description>
      <pubDate>Mon, 30 Jan 2023 21:33:13 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655071#M18728</guid>
      <dc:creator>Megan</dc:creator>
      <dc:date>2023-01-30T21:33:13Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655075#M18729</link>
      <description>&lt;P&gt;Sadly, no. I submitted it under the form to look up a credit card purchase because I had the reference number from my credit card statement.&lt;/P&gt;</description>
      <pubDate>Mon, 30 Jan 2023 21:40:16 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655075#M18729</guid>
      <dc:creator>kgrafer</dc:creator>
      <dc:date>2023-01-30T21:40:16Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655256#M18744</link>
      <description>&lt;P&gt;I finally realized that there was an entirely different sign-in for Dropbox Sign, and I was able to cancel my subscription, though I still had to pay for one month, I'm sure. I don't understand how I was able to get a trial through my normal Dropbox account but that's not where the Dropbox Sign account was managed. I find it very confusing.&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 14:59:47 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655256#M18744</guid>
      <dc:creator>kgrafer</dc:creator>
      <dc:date>2023-01-31T14:59:47Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655281#M18747</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1613847"&gt;@kgrafer&lt;/a&gt;, no worries, can we email you on our end, so we can look into it together?&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 15:45:33 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655281#M18747</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-01-31T15:45:33Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655289#M18748</link>
      <description>&lt;P&gt;Of course&lt;/P&gt;</description>
      <pubDate>Tue, 31 Jan 2023 15:53:25 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655289#M18748</guid>
      <dc:creator>kgrafer</dc:creator>
      <dc:date>2023-01-31T15:53:25Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655548#M18771</link>
      <description>&lt;P&gt;Perfect, I just sent you an email, and we'll continue there. &lt;img class="lia-deferred-image lia-image-emoji" src="https://www.dropboxforum.com/html/@FBF7D2AB59A0D6E861EBF6A36F93B7E2/emoticons/1f642.png" alt=":slightly_smiling_face:" title=":slightly_smiling_face:" /&gt;&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 11:38:23 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655548#M18771</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-02-01T11:38:23Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655720#M18778</link>
      <description>&lt;P&gt;I received a charge on my bank statement. I do not really even remember signing up for anything. I tried to look up the transaction using the transaction code on my bank statement and it says it can not be found. I need to get a refund and make sure it is cancelled so this does not happen again.&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 18:44:58 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655720#M18778</guid>
      <dc:creator>lumbarbandit</dc:creator>
      <dc:date>2023-02-01T18:44:58Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655823#M18783</link>
      <description>&lt;P&gt;Hi &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1614525"&gt;@lumbarbandit&lt;/a&gt;, was this for a e-signature payment or for a Dropbox subscription? According to your bank statement, were you charged by Dropbox, iTunes or Google Play?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;This will help me to assist further!&lt;/P&gt;</description>
      <pubDate>Wed, 01 Feb 2023 22:35:03 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655823#M18783</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-01T22:35:03Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655853#M18784</link>
      <description>I’m really not sure. I do not remember signing up for any of it. Bank statement says drop box st l.</description>
      <pubDate>Thu, 02 Feb 2023 00:43:56 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655853#M18784</guid>
      <dc:creator>lumbarbandit</dc:creator>
      <dc:date>2023-02-02T00:43:56Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655880#M18785</link>
      <description>&lt;P&gt;Thanks for the info, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?&lt;/P&gt;</description>
      <pubDate>Thu, 02 Feb 2023 02:01:17 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655880#M18785</guid>
      <dc:creator>Jay</dc:creator>
      <dc:date>2023-02-02T02:01:17Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655895#M18787</link>
      <description>That will not help. Please. I am trying ti tell you all, I do not remember at any time signing up for any drop box from any of my email accounts! The only info I have is the debit if $13.31 on my bank statement with the transaction number that I have provided to you all all day long multiple times. If I knew what email it supposedly came from then I would not be needing help</description>
      <pubDate>Thu, 02 Feb 2023 03:48:15 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655895#M18787</guid>
      <dc:creator>lumbarbandit</dc:creator>
      <dc:date>2023-02-02T03:48:15Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655975#M18793</link>
      <description>&lt;P&gt;Hey &lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1614525"&gt;@lumbarbandit&lt;/a&gt;, what my colleague suggested, is for us to send you an email to the address you have here on the Community, so we can look into and figure this out internally.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Is that okay?&lt;/P&gt;</description>
      <pubDate>Thu, 02 Feb 2023 12:14:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/655975#M18793</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-02-02T12:14:53Z</dc:date>
    </item>
    <item>
      <title>Re: I want a refund for my e-signature subscription</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/656009#M18795</link>
      <description>&lt;P&gt;Can u please use this other email. This one is my work email.&amp;nbsp;&lt;BR /&gt;&lt;BR /&gt;Use [removed per the &lt;A href="https://www.dropboxforum.com/t5/About-the-Dropbox-Community/Community-Guidelines/td-p/325896" target="_blank"&gt;Dropbox Community Guidelines&lt;/A&gt;]&lt;/P&gt;</description>
      <pubDate>Thu, 02 Feb 2023 14:17:02 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/I-want-a-refund-for-my-e-signature-subscription/m-p/656009#M18795</guid>
      <dc:creator>lumbarbandit</dc:creator>
      <dc:date>2023-02-02T14:17:02Z</dc:date>
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