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    <title>topic Re: Paid via App Store (iOS) but I'm not getting the subscription activated in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-via-App-Store-iOS-but-I-m-not-getting-the-subscription/m-p/670547#M20214</link>
    <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1648770"&gt;@parco&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please try restoring your purchases as outlined &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;here&lt;/A&gt; and let us know how it goes?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Make sure to have the most updated versions for your mobile's OS and the Dropbox app as well beforehand.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you get an error along the way, send us a screenshot of that too.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
    <pubDate>Thu, 23 Mar 2023 10:32:46 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-03-23T10:32:46Z</dc:date>
    <item>
      <title>Paid via App Store (iOS) but I'm not getting the subscription activated</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-via-App-Store-iOS-but-I-m-not-getting-the-subscription/m-p/670537#M20212</link>
      <description>&lt;P&gt;I've paid via Apple App Store, but I ain't not getting the paid service. So I reached out to Apple due to Dropbox is not providing any support at all regarding to such incident.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Solution they provided was to refund, so I did. And then I try to subscribe again hoping there was something wrong during the plan activation procedure. Paid again, no service provided again, no dropbox support can be reached again, or...talk to a bot who lead you to bunch of irrelevent articles wasting you hour to read and attempt to fix something Dropbox should be the one who fix.&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I believe if you cannot provide basic billing support service and to provide service people paid for, Dropbox shouldn't charge people.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 23 Mar 2023 10:33:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-via-App-Store-iOS-but-I-m-not-getting-the-subscription/m-p/670537#M20212</guid>
      <dc:creator>parco</dc:creator>
      <dc:date>2023-03-23T10:33:31Z</dc:date>
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    <item>
      <title>Re: Paid via App Store (iOS) but I'm not getting the subscription activated</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-via-App-Store-iOS-but-I-m-not-getting-the-subscription/m-p/670547#M20214</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="color:var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1648770"&gt;@parco&lt;/a&gt;&lt;/SPAN&gt; - sorry to hear about this.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can you please try restoring your purchases as outlined &lt;A href="https://help.dropbox.com/billing/subscription-error-mobile" target="_blank"&gt;here&lt;/A&gt; and let us know how it goes?&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Make sure to have the most updated versions for your mobile's OS and the Dropbox app as well beforehand.&amp;nbsp;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;If you get an error along the way, send us a screenshot of that too.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thanks!&lt;/P&gt;</description>
      <pubDate>Thu, 23 Mar 2023 10:32:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Paid-via-App-Store-iOS-but-I-m-not-getting-the-subscription/m-p/670547#M20214</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-03-23T10:32:46Z</dc:date>
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