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    <title>topic Re: Dropbox harassing me and scaremongering in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683515#M21524</link>
    <description>&lt;P&gt;Thanks for sharing your thoughts on this, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1702885"&gt;@cdwilks&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Rest assured that your comments are passed along to our team.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need anything else, please let us know.&lt;/P&gt;</description>
    <pubDate>Thu, 11 May 2023 00:18:31 GMT</pubDate>
    <dc:creator>Hannah</dc:creator>
    <dc:date>2023-05-11T00:18:31Z</dc:date>
    <item>
      <title>Dropbox harassing me and scaremongering</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683150#M21507</link>
      <description>&lt;P&gt;Dear Dropbox,&lt;/P&gt;&lt;P&gt;I am being constantly harassed by you, to encourage me to upgrade.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;For over 4 years, I get regular emails, saying "You’re almost out of space!" you tell me, and sometimes it is "Your&amp;nbsp;&lt;SPAN class=""&gt;Dropbox&lt;/SPAN&gt;&amp;nbsp;needs more space!", or "COURTESY REQUEST: We're contacting you about your&amp;nbsp;&lt;SPAN class=""&gt;Dropbox&lt;/SPAN&gt;&amp;nbsp;capacity!"&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;But recently, your emails have become borderline harassment and scaremongering.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;"Open ASAP: We're reaching out to notify you of your limited&amp;nbsp;&lt;SPAN class=""&gt;Dropbox&lt;/SPAN&gt;&amp;nbsp;capacity!" you said last week. Today it is "Eligibility confirmed: Chris, you'll lose access to your files if you don't act soon!". &lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;The email goes on to say: "Even adding just one more file might stop your account from syncing and being able to access them when you need to."&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;Dropbox, your language and pushiness to upgrade is ridiculous.&amp;nbsp;&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;SPAN&gt;I'm using 10.45 GB of 12.13 GB storage on a free plan.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;My files are NOT about to stop syncing, and I will NOT suddenly lose access.&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;This is because I stopped using my&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;Dropbox as my primary cloud storage provider years ago,&amp;nbsp;&lt;/SPAN&gt;&lt;SPAN&gt;after your Plans became too expensive.&lt;/SPAN&gt;&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Perhaps I would consider upgrading my account if the Plan fees and benefits was reasonable, but your marketing and sales emails are so aggressive!!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Can somebody please explain the excessive and agressive emails?&lt;/P&gt;&lt;P&gt;Chris&lt;/P&gt;</description>
      <pubDate>Wed, 10 May 2023 11:22:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683150#M21507</guid>
      <dc:creator>cdwilks</dc:creator>
      <dc:date>2023-05-10T11:22:35Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox harassing me and scaremongering</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683175#M21508</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1702885"&gt;@cdwilks&lt;/a&gt;&lt;/SPAN&gt;, thanks for joining our Community and taking the time to share your thoughts on this.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Your feedback has been noted in our system - please let us know if you have anything else to add.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In the meantime, may I ask how many of these &lt;A href="https://help.dropbox.com/account-settings/email-settings" target="_blank"&gt;emails&lt;/A&gt; are you getting and how often?&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Do you see an 'unsubscribe button' &amp;nbsp;somewhere in the emails perhaps?&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Let me know when you get the chance, Chris.&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Wed, 10 May 2023 12:42:46 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683175#M21508</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-05-10T12:42:46Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox harassing me and scaremongering</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683384#M21516</link>
      <description>I thought I'd unsubscribed from storage limit emails, but I've just checked my account and apparently alerts are still active.&lt;BR /&gt;Storage alert emails aren't the problem though. I'd find them quite helpful, were I in urgent need for more capacity, such as during large file upload activity.&lt;BR /&gt;&lt;BR /&gt;My problem is not so much that I receive storage alert emails... it's the language that Dropbox is using, to create panic and anxiety about my storage limit.&lt;BR /&gt;&lt;BR /&gt;I used to be an avid user and supporter of Dropbox, since I registered some time before 2010, but over the years, their pricing became unattractive, so I chose other providers, which now get my money, and I still hold onto my free plan.&lt;BR /&gt;&lt;BR /&gt;To keep repeatedly informing me on email, that I might suddenly lose access to my files, when I'm over 1GB from even coming close, is completely unnecessary.&lt;BR /&gt;&lt;BR /&gt;Clearly there's no clever algorithm to detect active usage and encroaching limits... Just an email schedule that picks up all users within a certain threshold of their capacity, then bombards them until they upgrade, or deleted huge amounts of data.&lt;BR /&gt;&lt;BR /&gt;Am I such a nuisance to Dropbox for not paying for a large Plan?&lt;BR /&gt;Can't I just be left alone to enjoy my mediocre Dropbox basic storage?&lt;BR /&gt;Must I unsubscribe rather than face regular email panic?&lt;BR /&gt;&lt;BR /&gt;I'd love to hear from the team responsible for this aggressive upselling, to explain why their tactics are actually more of a deterrent, than sounding like a reason to upgrade.&lt;BR /&gt;&lt;BR /&gt;Maybe they should try sending promotional offers, rather than trying to panic me into upgrading...&lt;BR /&gt;&lt;BR /&gt;Chris</description>
      <pubDate>Wed, 10 May 2023 17:14:04 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683384#M21516</guid>
      <dc:creator>cdwilks</dc:creator>
      <dc:date>2023-05-10T17:14:04Z</dc:date>
    </item>
    <item>
      <title>Re: Dropbox harassing me and scaremongering</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683515#M21524</link>
      <description>&lt;P&gt;Thanks for sharing your thoughts on this, &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1702885"&gt;@cdwilks&lt;/a&gt;&lt;/SPAN&gt;.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Rest assured that your comments are passed along to our team.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you need anything else, please let us know.&lt;/P&gt;</description>
      <pubDate>Thu, 11 May 2023 00:18:31 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Dropbox-harassing-me-and-scaremongering/m-p/683515#M21524</guid>
      <dc:creator>Hannah</dc:creator>
      <dc:date>2023-05-11T00:18:31Z</dc:date>
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