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    <title>topic Re: Cancel subscription from former work account in Plans and Subscriptions</title>
    <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-subscription-from-former-work-account/m-p/693888#M22477</link>
    <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1717163"&gt;@haleycof&lt;/a&gt;&lt;/SPAN&gt;, thanks for using Dropbox and happy Friday!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In such cases, we usually recommend reaching out to our support team directly for further assistance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do so, make sure to use an incognito window without logging into any Dropbox account and fill in &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt; with all the relevant information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once this is done and you get a ticket ID from our system, you can share it with us here so that we can look it up as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
    <pubDate>Fri, 23 Jun 2023 05:28:35 GMT</pubDate>
    <dc:creator>Walter</dc:creator>
    <dc:date>2023-06-23T05:28:35Z</dc:date>
    <item>
      <title>Cancel subscription from former work account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-subscription-from-former-work-account/m-p/693870#M22474</link>
      <description>&lt;P&gt;Hi Dropbox team,&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I was checking my banking statement recently and noticed a charge. After using your tools to see which account it's linked with, I realized I never canceled a subscription I had under an old work email. I do not have access to that email anymore so I cannot log in, but I would still love assistance in canceling this plan as I am not an active user of dropbox.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;Thank you in advance for the help!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Fri, 23 Jun 2023 01:24:53 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-subscription-from-former-work-account/m-p/693870#M22474</guid>
      <dc:creator>haleycof</dc:creator>
      <dc:date>2023-06-23T01:24:53Z</dc:date>
    </item>
    <item>
      <title>Re: Cancel subscription from former work account</title>
      <link>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-subscription-from-former-work-account/m-p/693888#M22477</link>
      <description>&lt;P&gt;Hey &lt;SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"&gt;&lt;a href="https://www.dropboxforum.com/t5/user/viewprofilepage/user-id/1717163"&gt;@haleycof&lt;/a&gt;&lt;/SPAN&gt;, thanks for using Dropbox and happy Friday!&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;In such cases, we usually recommend reaching out to our support team directly for further assistance.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;To do so, make sure to use an incognito window without logging into any Dropbox account and fill in &lt;A href="https://www.dropbox.com/support/billing-issues" target="_blank"&gt;this form&lt;/A&gt; with all the relevant information.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Once this is done and you get a ticket ID from our system, you can share it with us here so that we can look it up as well.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I hope this helps!&lt;/P&gt;</description>
      <pubDate>Fri, 23 Jun 2023 05:28:35 GMT</pubDate>
      <guid>https://www.dropboxforum.com/t5/Plans-and-Subscriptions/Cancel-subscription-from-former-work-account/m-p/693888#M22477</guid>
      <dc:creator>Walter</dc:creator>
      <dc:date>2023-06-23T05:28:35Z</dc:date>
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